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Remote It Support Engineer Jobs in Pennsylvania (NOW HIRING)

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta ... Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security ...

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta ... Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security ...

Software Technology Inc

GRC Analyst

Conshohocken, PA · Remote

... IT security framework and regulatory requirements * Support incident response and trouble ... Personable approach and ability to work with remote IT venue personnel, contributing to a team ...

New

ATS Automation Tooling Systems Inc

IT Manager

Souderton, PA · On-site +1

$95.90K - $117.60K/yr

Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Working with Engineering tools, CAD, SolidWorks * Managing distributed teams * Very strong ...

ATS Automation

IT Manager

Souderton, PA · On-site +1

$95.90K - $117.60K/yr

Support remote work infrastructure and policies. * Communicate IT strategy, risks, and performance ... Working with Engineering tools, CAD, SolidWorks * Managing distributed teams * Very strong ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... supporting the daily needs of a diverse information technology customer base. Duties include, but ...

EDB

IT Infrastructure Engineer II

Harrisburg, PA · Remote

$106.10K - $139.20K/yr

... supports major government organizations, financial services, media and information technology ... This role is 100% remote for candidates based in EST or CST only We are looking for a confident ...

EDB

Senior IT Infrastructure Engineer

Harrisburg, PA · Remote

$107.10K - $145.60K/yr

... supports major government organizations, financial services, media and information technology ... This role is 100% remote for candidates based in EST or CST only We are looking for a confident ...

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$16

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How much do remote it support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support engineer in Pennsylvania is $39.97, according to ZipRecruiter salary data. Most workers in this role earn between $29.62 and $46.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

How can I make $100,000 a year working from home?

A Remote IT Support Engineer can earn $100,000 annually by gaining advanced certifications, developing specialized skills such as cybersecurity or cloud computing, and working for companies that offer high-paying remote roles. Building experience, demonstrating technical expertise, and negotiating compensation are key factors in reaching this income level.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are popular job titles related to Remote It Support Engineer jobs in Pennsylvania? For Remote It Support Engineer jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Remote It Support Engineer jobs in Pennsylvania look for? The top searched job categories for Remote It Support Engineer jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote It Support Engineer jobs? Cities in Pennsylvania with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Pennsylvania as of May 2026, with employment types broken down into 59% Full Time, 6% Temporary, and 35% Contract. Highlights an 75% Physical, and 25% Remote job distribution, with an average salary of $83,129 per year, or $40 per hour.
IT Support Technician

IT Support Technician

Blink Health

Pittsburgh, PA • Remote

$20.75 - $28.75/hr

Other

Posted 20 days ago

Blink Health rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 97 rated pharmacies

Job description

Who You Are:

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience.

What you'll Do: 

  • Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.
  • Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.
  • Provide exceptional end-user support for our MacOS and Windows environment. 
  • Support mobile wireless devices such as iPhone and iPad devices.
  • Perform desk moves, setups, and changes for desktop hardware and equipment.
  • Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.
  • Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.
  • Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.
  • This role requires being onsite Monday-Friday during business hours.
  • Participate in on-call rotation for remote support on Saturdays 9am-5pm ET or 1pm-9pm ET.
  • May have to travel occasionally to provide IT support.

What You'll Need:

  • 5+ years' experience delivering end-user IT support services.
  • Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.
  • Experience managing desktops, laptops, within an enterprise onsite and remote environment.
  • Experience with MDM applications like Jamf and Intune is a plus.
  • Experience setting up and managing video conferences using Zoom.
  • Experience with Amazon Connect and Zendesk is a plus.
  • Experience with IT Asset tracking.
  • Experience supporting a large user community of remote users.
  • Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.
  • A drive to learn as you go in a fast-paced environment.

Apply