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Remote It Support Engineer Jobs in Iowa (NOW HIRING)

Corporate Tools

IT Infrastructure Manager

Johnston, IA · On-site +1

$185K/yr

Quarterly allowance * Use to make your remote work set up more comfortable, for continuing ... Leading a small-but-mighty team of systems engineers who know their stuff (but appreciate a solid ...

TEKsystems

ISP Technician

Cedar Rapids, IA · On-site +1

$15 - $15.50/hr

... initial IT support requests via phone, email, or chat, including password resets, software ... Will consider fully remote candidates as well. Expectation is that training will be 100% remote.

Bitco Corporation

Senior IT Business Analyst

Davenport, IA · Remote

$76K - $101K/yr

... engineering, and AI enabled solutions. The role requires deep insurance domain expertise, strong ... Proven experience supporting enterprise modernization initiatives, including core policy/claims ...

Trinity Health

Virtual Monitor Tech, PCT

Davenport, IA · On-site +1

$15.25 - $20/hr

This position is not remote, it is onsite in Davenport, IA Want to learn more about MercyOne ... Basic Life Support * Less than 1 year experience required Education: * High school graduation or ...

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Remote It Support Engineer information

See Iowa salary details

$15

$37

$63

How much do remote it support engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote it support engineer in Iowa is $37.45, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $43.80 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Iowa as of July 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $77,893 per year, or $37.4 per hour.
IT Infrastructure Manager

IT Infrastructure Manager

Corporate Tools

Johnston, IA • On-site, Remote

$185K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Job description

Overview
Corporate Tools is looking to hire an IT Infrastructure Manager. What does that mean here? It means you're the one keeping our networks flowing, our packets behaving, and our infrastructure team from rage-quitting over a misconfigured VLAN.
You know how to coax a stubborn router back to life without yelling at it (too much), and when you hear the phrase "broadcast storm," you don't panic-you just sigh, roll up your sleeves, and fix it. You might even have a favorite network topology diagram, and that's okay. We don't judge here. We've all named our switches something we wouldn't want in the audit logs.
You won't be in the server room wiring things up (we've got boots-on-the-ground folks for that), but you'll be the person designing, leading, and managing how it all talks to each other across our infrastructure-so nothing catches fire (metaphorically). If you've got a soft spot for clean configs, high uptime, and turning chaos into something that actually scales, keep reading.
Wage
Up to $185,000 / year
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Making sure our data center infrastructure runs like a dream-power, cooling, servers, networks, security, the works
  • Leading a small-but-mighty team of systems engineers who know their stuff (but appreciate a solid manager who helps clear roadblocks)
  • Being the go-to human for infrastructure issues, scaling, and improvements
  • Planning for capacity growth
  • Working closely with our dev teams to make sure what they build doesn't set anything on fire
  • Handling vendors, procurement, and warranties

Requirements
  • At least 5 years experience with Linux
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent work experience)
  • Have years of data center ops experience and know the difference between a patch panel and a panic attack
  • You also have years of professional management experience in this type of field
  • Professional experience managing daily data center operations and IT infrastructure
  • Can explain RAID to your 3 year old niece
  • Think uptime is a personal challenge
  • Troubleshoot most things without having to call someone else
  • Experience with Open Source software
  • Experience in WordPress hosting
  • Experience running large scale data center infrastructure and lived to tell the tale
  • Past experience participating in the building of a data center IT infrastructure
  • Experience with hardware scaling

Apply