Remote It Support Engineer Jobs in Florida (NOW HIRING)

Role:

M2X Energy is seeking an IT Specialist to be responsible for supporting and maintaining technology infrastructure across M2X Energy's corporate, manufacturing, and remote deployment locations. This role ensures the performance, security, and reliability of IT systems while providing hands-on support for employees and operational teams. The IT Specialist will install and maintain hardware and software, administer cloud and on-premises environments, troubleshoot technical issues, and support cybersecurity initiatives. This role works cross-functionally with Operations, Engineering, and Leadership to ensure scalable technology solutions that support business growth and field operations.

Key Responsibilities

• Provide onsite and remote IT support across all company facilities, ensuring technology systems remain reliable, secure, and operational.

• Install, configure, maintain, and troubleshoot hardware, software, networking equipment, and end-user devices.

• Set up computers, software, user accounts, and system access for new employees.

• Administer Microsoft 365, Azure, Exchange Online, SharePoint, and hybrid cloud environments.

• Monitor, manage, and troubleshoot remote manufacturing assets, automation interfaces, and operational technology systems.

• Support cybersecurity initiatives including endpoint protection, vulnerability management, ransomware prevention, user training, and incident response.

• Coordinate software deployments, upgrades, patches, and system migrations while minimizing downtime.

• Collaborate with Operations, Engineering, and facility teams to support production systems, building automation systems, and technology infrastructure.

• Develop and maintain IT documentation, procedures, system configurations, and troubleshooting resources.

• Train employees on technology tools, cybersecurity awareness, and IT best practices.

• Ensure IT systems comply with organizational policies, security standards, and applicable regulatory requirements.

• Implement and maintain backup, disaster recovery, and business continuity processes to protect critical business systems and data.

• Assist with technology planning, infrastructure improvements, and scaling initiatives as the company grows.

The Ideal Candidate Is:

• A Problem Solver: You enjoy troubleshooting complex technical challenges and take pride in finding practical, lasting solutions. Whether supporting end users, resolving infrastructure issues, or diagnosing connectivity problems, you approach issues methodically and with a customer-first mindset.

• A Builder: You don't just maintain systems—you improve them. You proactively identify opportunities to strengthen processes, enhance security, streamline support, and implement scalable technology solutions that support a growing organization.

• A Trusted Partner: You build strong relationships across the business and communicate technical concepts clearly to both technical and non-technical stakeholders. You are equally comfortable helping a new employee set up their laptop as you are collaborating with Engineering and Operations teams on critical infrastructure projects.

• A Technology Generalist: You have a broad IT foundation spanning end-user support, systems administration, networking, cloud technologies, cybersecurity, and business applications. You're comfortable wearing multiple hats and adapting to changing priorities in a dynamic environment.

• Adaptable & Mission-Driven: You thrive in a fast-paced startup environment where priorities evolve, resources are limited, and collaboration is essential. You are energized by supporting innovative technology that contributes to meaningful environmental and operational impact.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.

• 3+ years of experience supporting enterprise IT environments, including cloud and hybrid infrastructure.

• Experience supporting multi-site organizations and remote users.

• Strong knowledge of Microsoft 365, Azure, Exchange Online, SharePoint, networking, and endpoint management.

• Experience troubleshooting hardware, software, networking, and system administration issues.

• Working knowledge of cybersecurity best practices, access controls, backup systems, and disaster recovery planning.

• Strong documentation, organizational, and problem-solving skills.

• Excellent communication skills and ability to support both technical and non-technical users.

• Ability to manage multiple priorities in a fast-paced and evolving environment.

• Availability for occasional after-hours support and travel to company facilities as needed.

Preferred Qualifications

• CompTIA Network+, Security+, Microsoft Azure, AWS, or similar certifications.

• Experience supporting manufacturing, industrial, energy, or operational technology environments.

• Familiarity with building automation systems, industrial control systems, or remote monitoring platforms.

• Experience implementing or supporting ERP systems such as Oracle NetSuite, SAP, Infor, SyteLine, or Autodesk platforms.

• Knowledge of IT compliance frameworks including PCI-DSS, GLBA, and CMMC.

• Experience with network design, infrastructure optimization, and cybersecurity program development.

• Experience supporting technology risk assessments, security incident response, and remediation efforts.

• Ability to collaborate across departments to evaluate and implement technology solutions that support business growth.

Salary Range: $60,000 – 80,000 based on experience

Job Type: Full-time, In-person.​

Benefit Eligibility:
M2X Energy offers excellent benefits and career opportunities. We believe our company's strength is the product of our employees, who are the most important element of our company. Our company embraces a highly collaborative, supportive, and ambitious work culture.​

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Professional development assistance​

Work Schedule: Monday to Friday, 8:00 am – 5:00 pm

Work Location: Rockledge, FL

Work Authorization: Must be eligible to work in the United States.​

Equal Opportunity Employer:
At M2X Energy, we are working toward a low-carbon, sustainable future for everyone in the world. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our global, revolutionary products. M2X Energy is proud to be an equal opportunity employer.

About the Company:

M2X Energy is a well-funded venture start-up, established by Breakthrough Energy Ventures. Our mission is to reduce the amount of stranded associated gas that is flared or vented and instead create economically viable products. M2X Energy was founded on the belief that climate change must be addressed in our lifetime, and that solutions must be economically viable to have the greatest impact. Today, M2X Energy is rethinking how fuels and chemicals are made to minimize wasteful gas flaring and venting and reduce the associated environmental and social consequences.​