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Remote It Support Engineer Jobs in Florida (NOW HIRING)

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134K/yr

Benefits So what are the advantages of working with a pretty amazing tech company? * Ability to ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

Benefits So what are the advantages of working with a pretty amazing tech company? * Ability to ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

CERES

Senior IT Solutions Architect

Sarasota, FL · Remote

$130K - $180K/yr

... in remote and offline environments. Success in the first 12 months will include defining core ... Mentor and support engineering teams, fostering a culture of technical excellence. Required ...

Backpack Healthcare

Director of Technology

Orlando, FL · On-site +1

Remote (U.S.) Department: Technology Reports To: Executive Leadership Lead the Future of Technology ... Promote secure software development across the engineering organization. 💻 Oversee IT Operatio ...

New

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Accurately document incidents, service requests, and resolutions in the IT Service Management (ITSM ...

DPR Construction

Application Support Analyst

Orlando, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Accurately document incidents, service requests, and resolutions in the IT Service Management (ITSM ...

Simpro Software

Director of IT

Miami, FL · On-site +1

... and capable of supporting SimPro Group's aggressive growth trajectory. What You Will Bring ... Experience leading and mentoring remote or hybrid IT teams. * Strong technical foundation across ...

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Remote It Support Engineer information

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$12

$29

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How much do remote it support engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote it support engineer in Florida is $29.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in Florida? The most popular types of It Support Engineer jobs in Florida are:
What cities in Florida are hiring for Remote It Support Engineer jobs? Cities in Florida with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
IT Support Engineer (ITSE) /Florida

IT Support Engineer (ITSE) /Florida

SpotterRF

Orlando, FL • On-site, Remote

Full-time

Posted 2 days ago

Job description

About the Sales and Customer Support Specialist position
We are looking for a qualified Sales and Customer support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries as well as resolve technical requests fielded by customers / other team members.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices as well as a deep technical bent in IP Based technologies. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
This position support SE United States and Latin America - Spanish Fluency is required
Responsibilities
The Sales and Support Engineering position is responsible for support and the administration of the technical training of channel partners, users / operators of the system.
  • They represent the company as the first voice / face of support on all technical issues (including partner support)
  • They assist in the issuance of work orders for pending orders, creation of service desk requests, processing of Return Merchandise Authorization (RMA), facilitate communication amongst the Business Development Manager (BDM) in regard to issues and document their findings
  • Assist the BDMs in supporting customers and partners with designs and layouts. This includes providing recommendations on existing designs as well as the creation of new.
  • They provide direct support (live or on the phone) to the BDM in the creation of Live Surveys and Survey Reports.
  • They provide direct support (live or on the phone) to the BDM in the creation of commissioning documentation.
  • Travel may be required up to 9 days per month depending upon current project needs to fulfil training events, site surveys and/or commissioning.
  • They provide quoting and bill of material (BOM) support to the BDM Team.
  • They provide feedback to the BDM to assist them and the team in offering full solutions to the end customer / channel partners as directed.
  • Other responsibilities as defined by their immediate supervisor.
Responsibilities
  • Ability to use the Google Suite of technologies
  • Understanding of TCP/IP stack and how to IP devices
  • Excellent communication Skills (both written and verbal)
  • Computer skills a must (Typing / navigating GUI Based platforms)
  • Must be Fluent in Spanish and English

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