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Junior It Support Engineer Jobs (NOW HIRING)

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

... junior to mid-level (Field) IT Support Engineer. This role will support the corporate HQs as well as manufacturing plants. The day-to-day responsibilities include maintaining ticketing queue ...

Glanbia

Jr. IT System Admin

Gooding, ID · On-site

Glanbia Business Services Inc Junior IT On-Site Support Engineer A vacancy has arisen for a Jr. IT On-Site Support Engineer at Glanbia Enterprise Services Inc in Gooding, Idaho. This position will ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

webfx.com

Jr. IT Support Specialist

Harrisburg, PA · On-site

$47K - $50K/yr

Regular 1-on-1 check-ins with a manager to support career growth Potential Promotional Path for Jr. IT Support Specialist: * IT Specialist * IT Analyst * IT Consultant * Lead IT Consultant * Sr. IT ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

TechnologyAdvice

IT Support Engineer

The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical ...

maysteel

IT Support Specialist II

Allenton, WI

Mentor junior IT staff and support knowledge sharing. * Monitor system performance, recommend improvements, and support business continuity. * Collaborate with cross-functional teams and participate ...

Netrix Global

IT Support Engineer

Troy, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

Position Overview We are seeking a proactive, customer-focused IT Support Engineer to deliver exceptional technical support across our organization. You'll play a key role in keeping our employees ...

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Junior It Support Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior it support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for junior it support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What does a Junior IT Support Engineer do?

A Junior IT Support Engineer provides technical assistance to users within an organization, helping them resolve hardware, software, and network issues. Their duties often include troubleshooting problems, setting up new equipment, installing software, and responding to support tickets. They work under the supervision of more experienced IT staff and are often the first point of contact for technical issues. This role is essential for maintaining smooth daily operations and ensuring that employees can use technology effectively.

What are the key skills and qualifications needed to thrive as a Junior IT Support Engineer?

To thrive as a Junior IT Support Engineer, you need a foundational understanding of computer hardware, networking concepts, and troubleshooting, often backed by a relevant diploma or certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage multiple technical issues. These abilities are vital for resolving IT problems efficiently, ensuring smooth business operations, and providing excellent user support.

What are some common challenges faced by Junior IT Support Engineers during their first year on the job?

Junior IT Support Engineers often encounter a steep learning curve as they familiarize themselves with a company’s specific systems, software, and protocols. Balancing multiple support tickets while learning to prioritize urgent requests can be challenging at first. Additionally, effective communication is essential, as you'll frequently collaborate with both technical teams and non-technical staff to resolve issues. Over time, these challenges help develop both your technical troubleshooting skills and your ability to manage time and expectations in a fast-paced environment.

What is the difference between Junior IT Support Engineer vs IT Support Technician?

AspectJunior IT Support EngineerIT Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desks, onsite support, remote troubleshootingHelp desks, onsite support, hardware setup
Industry UsageIT companies, corporate IT departmentsIT service providers, corporate IT teams
Search IntentEntry-level support roles, troubleshooting, technical assistanceTechnical support, hardware/software troubleshooting

The main difference between a Junior IT Support Engineer and an IT Support Technician lies in their roles and responsibilities. Junior IT Support Engineers often focus on troubleshooting, system setup, and assisting with technical projects, while IT Support Technicians primarily handle hardware and software support tasks. Both roles require similar certifications and work environments, making them closely related in the IT support field.

How to get an entry-level IT support engineer job?

To secure an entry-level IT support engineer position, candidates should develop foundational knowledge of computer hardware, operating systems, and networking, often through relevant certifications like CompTIA A+ or Network+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects, along with strong communication skills and the ability to troubleshoot technical issues efficiently.

What cities are hiring for Junior It Support Engineer jobs?

Cities with the most Junior It Support Engineer job openings:

What are the most commonly searched types of It Support Engineer jobs?

The most popular types of It Support Engineer jobs are:

What states have the most Junior It Support Engineer jobs?

States with the most job openings for Junior It Support Engineer jobs include:

Junior It Support Engineer jobs near you
Infographic showing various Junior It Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

IT Support Engineer

Alleare Consulting

Dallas, TX • On-site

Other

Re-posted 28 days ago

Job description

IT Support Engineer

Fulltime

Dallas, TX (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the corporate HQs as well as manufacturing plants.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

RESPONSIBILITIES:

  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:

  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):

  • Fresh Service Helpdesk software
  • Smart devices iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology Intune, Azure AD, O365
  • Computer Lenovo ThinkPad / HP
  • Messaging Microsoft Exchange
  • Collaboration Microsoft SharePoint and Teams
  • Backup and recovery software Acronis and Avamar
  • Switches and routers Cisco and Brocade

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