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Junior It Support Engineer Jobs (NOW HIRING)

apiphani

This is an on-site position in the Netherlands The Junior IT Support Engineer is responsible for providing first-line and second-line IT support for global end-user devices and network systems. The ...

Altruist

Junior IT Support Engineer

Los Angeles, CA · On-site

Help with maintaining IT asset/inventory mgmt * Performs other related duties and projects as ... Computer and Printer Support * New computer hardware and software builds, using imaging software

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

InfiCare Technologies

IT Support Engineer

Garrison, MD · On-site

Position: IT Support Engineer Duration: Contract Location: Owings Mills, MD Qualifications: * 3-7 years of experience in EUC / IT Operations / Infra Support. * Bachelor's degree in IT / Computer ...

Link Technologies

IT Support Engineer

Las Vegas, NV

* JOB-7664 * IT Support Engineer * Las Vegas, NV * Link Technologies (LinkTechConsulting.com) is currently seeking an IT Support Engineer for an opportunity in Las Vegas, NV. About the Role Link ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Horizon Ag-Products

IT Support Engineer

Golden, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing soluble humus products for Agriculture in 1983. Based in Lakewood, CO, we are a recognized leader in ...

LiveKit

IT Support Engineer

San Francisco, CA · On-site

$125K - $150K/yr

About This Role We are hiring an IT Support Engineer to own frontline IT support and endpoint operations at LiveKit, with a focus on building reliable, low-friction systems that help a distributed ...

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Junior It Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior it support engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for junior it support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in fields such as software, electrical, or petroleum engineering can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced skills, and working in high-demand industries or companies with competitive compensation packages.

What are the key skills and qualifications needed to thrive as a Junior IT Support Engineer, and why are they important?

To thrive as a Junior IT Support Engineer, you need a foundational understanding of computer hardware, networking concepts, and troubleshooting, often backed by a relevant diploma or certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage multiple technical issues. These abilities are vital for resolving IT problems efficiently, ensuring smooth business operations, and providing excellent user support.

What job makes $10,000 a month without a degree?

A Junior IT Support Engineer typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level often require advanced technical expertise, certifications, or experience in fields like software development, cybersecurity, or cloud engineering, which may sometimes be achieved without a traditional degree. However, most roles with such salaries usually demand relevant skills and proven performance rather than formal education alone.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle help desk tickets, perform system maintenance, and use tools like ticketing systems and remote support software to resolve problems under supervision or guidance.

Is AI replacing tech support?

AI is automating certain routine tasks in tech support, such as troubleshooting common issues and providing basic assistance. However, Junior IT Support Engineers are still essential for handling complex problems, customer interactions, and tasks requiring human judgment and communication skills.

What is the difference between Junior IT Support Engineer vs IT Support Technician?

AspectJunior IT Support EngineerIT Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desks, onsite support, remote troubleshootingHelp desks, onsite support, hardware setup
Industry UsageIT companies, corporate IT departmentsIT service providers, corporate IT teams
Search IntentEntry-level support roles, troubleshooting, technical assistanceTechnical support, hardware/software troubleshooting

The main difference between a Junior IT Support Engineer and an IT Support Technician lies in their roles and responsibilities. Junior IT Support Engineers often focus on troubleshooting, system setup, and assisting with technical projects, while IT Support Technicians primarily handle hardware and software support tasks. Both roles require similar certifications and work environments, making them closely related in the IT support field.

What does a Junior IT Support Engineer do?

A Junior IT Support Engineer provides technical assistance to users within an organization, helping them resolve hardware, software, and network issues. Their duties often include troubleshooting problems, setting up new equipment, installing software, and responding to support tickets. They work under the supervision of more experienced IT staff and are often the first point of contact for technical issues. This role is essential for maintaining smooth daily operations and ensuring that employees can use technology effectively.

What are some common challenges faced by Junior IT Support Engineers during their first year on the job?

Junior IT Support Engineers often encounter a steep learning curve as they familiarize themselves with a company’s specific systems, software, and protocols. Balancing multiple support tickets while learning to prioritize urgent requests can be challenging at first. Additionally, effective communication is essential, as you'll frequently collaborate with both technical teams and non-technical staff to resolve issues. Over time, these challenges help develop both your technical troubleshooting skills and your ability to manage time and expectations in a fast-paced environment.
What cities are hiring for Junior It Support Engineer jobs? Cities with the most Junior It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Junior It Support Engineer jobs? States with the most job openings for Junior It Support Engineer jobs include:
Junior It Support Engineer jobs near you
Infographic showing various Junior It Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 92% Full Time, and 6% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Junior IT Support Engineer

Junior IT Support Engineer

apiphani

Other

Posted 4 hours ago

Job description

This is an on-site position in the Netherlands

The Junior IT Support Engineer is responsible for providing first-line and second-line IT support for global end-user devices and network systems. The role ensures stable, secure, and efficient IT operations by resolving incidents, supporting infrastructure, and contributing to continuous improvement of IT services.

  1. Primary Responsibilities
  • Provide timely and effective IT support to end users across multiple locations
  • Manage and resolve incidents, ensuring accurate documentation and escalation where required
  • Support the deployment, configuration, and maintenance of endpoint devices and IT infrastructure
  • Maintain and support core IT systems, networks, and security solutions
  • Contribute to IT service improvements and infrastructure optimization
  • Ensure adherence to IT processes, procedures, and security standards
  • Collaborate with internal teams and external partners to ensure service continuity
  1. Specific Tasks
  • Respond to support queues and document incidents in line with ITIL processes
  • Troubleshoot hardware, software, and network-related issues and provide effective solutions
  • Escalate unresolved issues to senior IT teams and external vendors where necessary
  • Configure, image, and deploy laptops and desktops
  • Administer Active Directory (user management, security groups, login scripts)
  • Support Microsoft 365 environment (Outlook, Teams, SharePoint, OneDrive)
  • Manage endpoint devices using tools such as Intune and SCCM
  • Support remote management and collaboration tools (e.g., Microsoft Teams)
  • Maintain and support infrastructure systems (VMware, storage systems, backups, firewalls)
  • Perform system updates, firmware upgrades, and change management activities
  • Support cloud environments (Azure and AWS) and identity solutions (SSO, Azure AD, SAML)
  • Assist in maintaining LAN/WAN infrastructure and network equipment
  • Monitor and maintain IT asset inventory and documentation
  • Collaborate with senior IT engineers on system improvements and projects
  • Ensure compliance with security policies, including VPN and Zero Trust access principles
  1. Competences

Education

  • College diploma in IT or related field, or equivalent work experience

Additional Training

  • Certifications such as A+, MCP, Network+, or CCNA are considered a plus

Experience

  • 2+ years of experience in IT support within a multi-site or global environment
  • Experience with Microsoft 365, including Teams, Azure Active Directory, and EMS
  • Experience with endpoint management tools such as Intune and SCCM
  • Experience with Active Directory and identity management systems
  • Basic knowledge of networking concepts (LAN/WAN)
  • Experience with Windows Server environments
  • Familiarity with cloud platforms (Azure and/or AWS)
  • Experience working within ITIL frameworks

Personal Skills

  • Strong problem-solving and analytical skills
  • Customer-oriented mindset with a focus on service quality
  • Good communication skills (verbal and written)
  • Ability to manage multiple tasks and prioritize effectively
  • Structured and process-oriented working style
  • Team player with the ability to collaborate across functions
  • Self-motivated with attention to detail
  • Ability to work independently and take ownership
  • Flexibility to participate in on-call rotations and work outside standard hours
  • Willingness and ability to learn new technologies and continuously improve

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