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Junior It Support Engineer Jobs (NOW HIRING)

The Atlantic Group

IT Support Engineer

Greenwich, CT · On-site

As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...

FloresHR

IT Support Engineer

Charlotte, NC · On-site

Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also applies to our ...

FloresHR, LLC

IT Support Engineer

Charlotte, NC · Hybrid

Description Job Title: IT Support Engineer Job Type: FT Location: Charlotte, NC (Hybrid- 3 days in office) Job Summary We are passionate about our clients having a great experience and this also ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Navan

IT Support Engineer

Manhattan, NY · On-site

Navan is seeking an IT Support Engineer for our New York City office. This role involves providing technical support to end-users and ensuring smooth IT operations, including hardware and software ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Partners Capital

Senior IT Support Engineer

Boston, MA · On-site

Mentor junior engineers, fostering technical growth and consistency in service quality. * Develop ... Support the IT User Support Manager in maintaining and automating global performance metrics (SLA ...

Priority OnDemand

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

ID Tech Solutions

IT Support Engineer

Lakewood, NJ · On-site

$26 - $30/hr

IT Support Engineer - Join Our Fast-Growing Team at ID Tech Solutions! We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and Brooklyn NY. Our company specializes ...

PRIORITY ONDEMAND

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Priority OnDemand

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Gatik AI

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

About the role We're looking for an IT Support Engineer to provide hands-on technical support across our offices and help keep Gatik's IT systems running smoothly day to day. This person will support ...

webfx.com

Jr. IT Support Technician

Harrisburg, PA

$21.25 - $29/hr

Potential promotional path for Jr. IT Support Technician: IT Specialist IT Analyst IT Consultant Lead IT Consultant Sr. IT Consultant Compensation $44,000 -$46,500 (potentially higher based on work ...

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Junior It Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior it support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for junior it support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What engineer makes $500,000 a year?

While most junior IT support engineers earn significantly less, senior or specialized engineers such as software engineers, data engineers, or cybersecurity engineers with extensive experience and advanced skills can reach or exceed $500,000 annually, especially in high-cost living areas or with bonuses and stock options.

What are the key skills and qualifications needed to thrive as a Junior IT Support Engineer, and why are they important?

To thrive as a Junior IT Support Engineer, you need a foundational understanding of computer hardware, networking concepts, and troubleshooting, often backed by a relevant diploma or certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage multiple technical issues. These abilities are vital for resolving IT problems efficiently, ensuring smooth business operations, and providing excellent user support.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle help desk tickets, perform system maintenance, and use tools like ticketing systems and remote support software under supervision to resolve common technical problems.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks such as troubleshooting common issues and providing basic assistance. However, Junior IT Support Engineers are still essential for complex problems, customer interaction, and tasks requiring human judgment and communication skills. AI tools can augment support roles but are unlikely to fully replace human support staff in the near future.

What is the difference between Junior IT Support Engineer vs IT Support Technician?

AspectJunior IT Support EngineerIT Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desks, onsite support, remote troubleshootingHelp desks, onsite support, hardware setup
Industry UsageIT companies, corporate IT departmentsIT service providers, corporate IT teams
Search IntentEntry-level support roles, troubleshooting, technical assistanceTechnical support, hardware/software troubleshooting

The main difference between a Junior IT Support Engineer and an IT Support Technician lies in their roles and responsibilities. Junior IT Support Engineers often focus on troubleshooting, system setup, and assisting with technical projects, while IT Support Technicians primarily handle hardware and software support tasks. Both roles require similar certifications and work environments, making them closely related in the IT support field.

What does a Junior IT Support Engineer do?

A Junior IT Support Engineer provides technical assistance to users within an organization, helping them resolve hardware, software, and network issues. Their duties often include troubleshooting problems, setting up new equipment, installing software, and responding to support tickets. They work under the supervision of more experienced IT staff and are often the first point of contact for technical issues. This role is essential for maintaining smooth daily operations and ensuring that employees can use technology effectively.

What are some common challenges faced by Junior IT Support Engineers during their first year on the job?

Junior IT Support Engineers often encounter a steep learning curve as they familiarize themselves with a company’s specific systems, software, and protocols. Balancing multiple support tickets while learning to prioritize urgent requests can be challenging at first. Additionally, effective communication is essential, as you'll frequently collaborate with both technical teams and non-technical staff to resolve issues. Over time, these challenges help develop both your technical troubleshooting skills and your ability to manage time and expectations in a fast-paced environment.

What jobs pay $10,000 a week?

Jobs that can pay $10,000 a week typically include specialized roles such as senior IT support engineers, software developers, or consultants with extensive experience and certifications. High-paying positions often require advanced skills, a strong professional network, and sometimes freelance or contract work in high-demand industries.
What cities are hiring for Junior It Support Engineer jobs? Cities with the most Junior It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Junior It Support Engineer jobs? States with the most job openings for Junior It Support Engineer jobs include:
Junior It Support Engineer jobs near you
Infographic showing various Junior It Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
IT Support Engineer

IT Support Engineer

The Atlantic Group

Greenwich, CT • On-site

Other

Re-posted 17 days ago

Job description

Our client is a specialist asset management firm with over $14 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in April and there is additional headcount for a 2nd person). This is for someone really looking to take that next step.

This is a time of high-growth at the firm, having hired many over the past year plus. There is a strong push on their IT initiatives currently. The firm makes high caliber long-term investment hires. They are a heavy automation shop, use technology to their benefit, and are not afraid of using AI to improve.

The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm.

Responsibilities:
  • Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment;
  • MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects;
  • Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends;
  • Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and
  • Working with various Infrastructure related vendors to procure hardware.
Qualifications:
  • 5-7+ years of experience desktop support in a Windows-based environment;
  • Proficient in Microsoft Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange;
  • Ability to run an organized, collaborative IT-related project;
  • Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools;
  • Experience with networking and server provisioning projects;
  • Working knowledge of PowerShell scripting;
  • Knowledge in the following areas would be a plus: SharePoint, SQL and AWS.

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