ZipRecruiter

Log In

1

Junior It Support Engineer Jobs (NOW HIRING)

Swift Solar

IT Support Engineer

San Carlos, CA

$80K - $110K/yr

A day in the life As Swift's IT Support Engineer, you'll own day-to-day IT operations end-to-end, taking Swift's IT from "whoever's free fixes it" to a real, owned function the whole team can rely on.

Swift Solar

IT Support Engineer

San Carlos, CA

$80K - $110K/yr

A day in the life As Swift's IT Support Engineer, you'll own day-to-day IT operations end-to-end, taking Swift's IT from "whoever's free fixes it" to a real, owned function the whole team can rely on.

Aven Hospitality

IT Support Engineer

Fort Worth, TX · On-site

... . IT Support Specialist - End User Computing Location: Headquarters, DFW | Work Model: Onsite ... Partner with infrastructure, security, endpoint engineering, network, facilities, and vendor teams ...

Arch.co

IT Support Engineer

New York, NY · On-site

$80K - $95K/yr

As an IT Support Engineer , you'll play a key role in ensuring seamless IT operations by managing device lifecycle, supporting conference room technology, and maintaining IT infrastructure. This is a ...

New Cibo Vita LLC

IT Support Manager

Totowa, NJ · On-site

The Senior IT Technician also mentors junior IT staff, leads small technology projects, and ... Provide Tier II and Tier III support for hardware, software, network, and system issues.

New

Stellar Services, Inc.

IT support engineer

Newark, NJ · On-site

We are seeking a motivated and eager IT Support Level 1 Specialist to join our growing team. This role is ideal for someone starting their career in IT who is excited to learn, grow, and contribute ...

New

kgs

Junior IT Specialist

Fort Liberty, NC

The Junior IT Specialist will provide IT support for JSOC and the subordinate commands. This is an entry-level professional who supports IT systems, troubleshoots technical issues, and assists with ...

Intersect

IT Support Engineer

San Francisco, CA · On-site

Maintain clear and organized documentation of support procedures, known issues, and resolutions Manage Software & IT Assets * Install, configure, maintain, and support operating systems and business ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate ...

Ascot Group

Executive IT Support Engineer

Stamford, CT · On-site

Reporting to the SVP, Infrastructure Operations & Services, and operating within the wider Infrastructure Operations team, the Executive IT Support Engineer provides high-touch, proactive technology ...

previous page

Showing results 41-60

All JobsIt Support Engineer JobsJunior It Support Engineer Jobs

Junior It Support Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior it support engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for junior it support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior IT Support Engineer?

To thrive as a Junior IT Support Engineer, you need a foundational understanding of computer hardware, networking concepts, and troubleshooting, often backed by a relevant diploma or certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage multiple technical issues. These abilities are vital for resolving IT problems efficiently, ensuring smooth business operations, and providing excellent user support.

What is the difference between Junior IT Support Engineer vs IT Support Technician?

AspectJunior IT Support EngineerIT Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desks, onsite support, remote troubleshootingHelp desks, onsite support, hardware setup
Industry UsageIT companies, corporate IT departmentsIT service providers, corporate IT teams
Search IntentEntry-level support roles, troubleshooting, technical assistanceTechnical support, hardware/software troubleshooting

The main difference between a Junior IT Support Engineer and an IT Support Technician lies in their roles and responsibilities. Junior IT Support Engineers often focus on troubleshooting, system setup, and assisting with technical projects, while IT Support Technicians primarily handle hardware and software support tasks. Both roles require similar certifications and work environments, making them closely related in the IT support field.

What does a Junior IT Support Engineer do?

A Junior IT Support Engineer provides technical assistance to users within an organization, helping them resolve hardware, software, and network issues. Their duties often include troubleshooting problems, setting up new equipment, installing software, and responding to support tickets. They work under the supervision of more experienced IT staff and are often the first point of contact for technical issues. This role is essential for maintaining smooth daily operations and ensuring that employees can use technology effectively.

What are some common challenges faced by Junior IT Support Engineers during their first year on the job?

Junior IT Support Engineers often encounter a steep learning curve as they familiarize themselves with a company’s specific systems, software, and protocols. Balancing multiple support tickets while learning to prioritize urgent requests can be challenging at first. Additionally, effective communication is essential, as you'll frequently collaborate with both technical teams and non-technical staff to resolve issues. Over time, these challenges help develop both your technical troubleshooting skills and your ability to manage time and expectations in a fast-paced environment.
What cities are hiring for Junior It Support Engineer jobs? Cities with the most Junior It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Junior It Support Engineer jobs? States with the most job openings for Junior It Support Engineer jobs include:
Junior It Support Engineer jobs near you
Infographic showing various Junior It Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

IT Support Engineer II

HL-GA Battery Company LLC

Ellabell, GA • On-site

Full-time

Re-posted 17 days ago

Job description

Summary:

The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production environment. This role is responsible for ensuring system stability, supporting end-user technical needs, and managing IT assets and vendor relationships to maintain operational efficiency.


The position works across plant systems including MES (Manufacturing Execution System), MCS (Material Control System), RMS (Recipe Management System), EMS (Equipment Management System), FDC (Fault Detection and Classification), and QMS (Quality Management System), while also supporting corporate IT functions such as Help Desk operations, user support, and IT asset lifecycle management.


Responsibilities:

  • Support delivery and implementation of manufacturing IT systems, including participation in project planning, requirement gathering, and execution
  • Assist in defining system requirements and coordinating with internal teams and HQ for system enhancements and implementations
  • Monitor and maintain manufacturing IT systems to ensure stability, performance, and alignment with business operations
  • Support troubleshooting and resolution of system and user issues, including PCs, laptops, network connectivity, and enterprise systems (e.g., Microsoft 365)
  • Participate in incident management activities, including issue tracking, root cause analysis, and resolution support
  • Support system change management activities, including documentation and coordination of system updates
  • Oversee Help Desk operations, including intake and prioritization of user support requests
  • Coordinate and provide guidance to outsourced IT support resources, including task assignment and quality review of completed work
  • Develop and maintain technical documentation, user guides, and FAQs to improve support efficiency
  • Support IT budget tracking, including CAPEX and OPEX planning and monitoring
  • Manage IT procurement activities, including hardware, software, and license management
  • Coordinate vendor relationships, including contract administration, renewals, and cost negotiations
  • Support cost optimization efforts by analyzing system and license utilization
  • Manage IT asset lifecycle activities, including inventory tracking, audits, hardware refresh, and secure disposal
  • Ensure IT systems and services align with company policies, standards, and governance requirements
  • Support service level agreement (SLA) tracking and ensure adherence to performance expectations
  • Collaborate with cross-functional teams including production, engineering, and administrative departments
  • Communicate with global stakeholders, including HQ teams in Korea, to support system coordination and issue resolution
  • Maintain documentation related to system configurations, processes, and changes
  • Maintain cleanliness at work-site in accordance with 5S3R Standards
    • Sort, Set in order, Shine, Standardize, Sustain
    • Right Location, Right Quantity, Right Container
  • Perform other duties as assigned


Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required

Experience:

  • 2-5+ years of experience in IT systems, IT support, or infrastructure management
  • Experience supporting manufacturing IT systems (MES, MCS, RMS, EMS, FDC, QMS) preferred
  • Experience with Help Desk operations, end-user support, or IT service management
  • Experience coordinating vendors or outsourced IT support resources preferred
  • Experience supporting system implementation, maintenance, or troubleshooting activities
  • Experience working in manufacturing or industrial environments preferred

Work Authorization:

  • Must be legally authorized to work in the United States without sponsorship


Skills:

  • Strong troubleshooting skills across both system-level and end-user IT environments
  • Proficiency in Windows OS, hardware, networking basics, and enterprise collaboration tools (Microsoft 365)
  • Strong analytical and problem-solving skills
  • Basic understanding of manufacturing IT systems and system integration concepts
  • Ability to coordinate tasks, vendors, and support activities effectively
  • Effective communication and collaboration skills across technical and non-technical teams
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Physical Requirements:

  • Ability to sit or remain stationary for extended periods while working at a computer
  • Ability to use hands and fingers to operate a computer, keyboard, and IT equipment
  • Ability to occasionally stand, walk, and move between office and production areas
  • Ability to occasionally lift, carry, and move IT equipment (e.g., laptops, monitors, peripherals)
  • Ability to perform basic physical activities such as bending, reaching, and accessing equipment

Work Environment:

  • Office and manufacturing plant environment with regular interaction on the production floor
  • Frequent use of computer systems, enterprise platforms, and manufacturing IT systems
  • Regular interaction with internal users, external vendors, and global teams
  • Occasional exposure to operational areas requiring adherence to safety protocols and PPE requirements
  • Fast-paced environment requiring responsiveness to both user support and production system needs
  • May require flexibility in working hours to support production operations and coordination with HQ

HL-GA Battery Company is an Equal Employment Opportunity (EEO) employer that values the diversity of its workforce.

Apply