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Junior It Support Engineer Jobs (NOW HIRING)

Solace Health

IT Support Engineer

Redwood City, CA · On-site

About the Role We're seeking an IT Support Engineer to own Tier 1 and Tier 2 support during a period of rapid growth. This role will be the frontline of our IT function - handling day-to-day support ...

New

Carta

Senior IT Support Engineer

San Francisco, CA · On-site

$136K - $160K/yr

Our IT Support Engineers are the human face of IT. As a Sr. IT Support Engineer, you lead complex ... You coach junior teammates, share knowledge proactively, and raise the team's bar through how you ...

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

It's also intentionally designed with a growth path into DevOps and infrastructure. You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as ...

Walgreens

IT Support Engineer

Pittsburgh, PA · On-site

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

It's also intentionally designed with a growth path into DevOps and infrastructure. You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as ...

Walgreens

IT Support Engineer

Pittsburgh, PA · On-site

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

SESHENG LLC

IT Support Engineer

Chicago, IL · On-site

Role Purpose The End User & Infrastructure Support Engineer will be responsible for providing technical support to end users, maintaining IT infrastructure, ensuring system availability, and ...

Walgreens

IT Support Engineer

Pittsburgh, PA · On-site

$79K - $127K/yr

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

Owner

IT Support Engineer

San Francisco, CA · On-site

Why we are looking for you We're looking for an IT Support Engineer to own the end-to-end technology experience across our San Francisco office, executive team, and warehouse operations. You'll be ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

Swift Solar

IT Support Engineer

San Carlos, CA · On-site

$80K - $110K/yr

A day in the life As Swift's IT Support Engineer, you'll own day-to-day IT operations end-to-end, taking Swift's IT from "whoever's free fixes it" to a real, owned function the whole team can rely on.

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Junior It Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior it support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for junior it support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What engineer makes $500,000 a year?

While most junior IT support engineers earn significantly less, senior or specialized engineers such as software engineers, data engineers, or cybersecurity engineers with extensive experience and advanced skills can reach or exceed $500,000 annually, especially in high-cost living areas or with bonuses and stock options.

What are the key skills and qualifications needed to thrive as a Junior IT Support Engineer, and why are they important?

To thrive as a Junior IT Support Engineer, you need a foundational understanding of computer hardware, networking concepts, and troubleshooting, often backed by a relevant diploma or certification such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage multiple technical issues. These abilities are vital for resolving IT problems efficiently, ensuring smooth business operations, and providing excellent user support.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle help desk tickets, perform system maintenance, and use tools like ticketing systems and remote support software under supervision to resolve common technical problems.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks such as troubleshooting common issues and providing basic assistance. However, Junior IT Support Engineers are still essential for complex problems, customer interaction, and tasks requiring human judgment and communication skills. AI tools can augment support roles but are unlikely to fully replace human support staff in the near future.

What is the difference between Junior IT Support Engineer vs IT Support Technician?

AspectJunior IT Support EngineerIT Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desks, onsite support, remote troubleshootingHelp desks, onsite support, hardware setup
Industry UsageIT companies, corporate IT departmentsIT service providers, corporate IT teams
Search IntentEntry-level support roles, troubleshooting, technical assistanceTechnical support, hardware/software troubleshooting

The main difference between a Junior IT Support Engineer and an IT Support Technician lies in their roles and responsibilities. Junior IT Support Engineers often focus on troubleshooting, system setup, and assisting with technical projects, while IT Support Technicians primarily handle hardware and software support tasks. Both roles require similar certifications and work environments, making them closely related in the IT support field.

What does a Junior IT Support Engineer do?

A Junior IT Support Engineer provides technical assistance to users within an organization, helping them resolve hardware, software, and network issues. Their duties often include troubleshooting problems, setting up new equipment, installing software, and responding to support tickets. They work under the supervision of more experienced IT staff and are often the first point of contact for technical issues. This role is essential for maintaining smooth daily operations and ensuring that employees can use technology effectively.

What are some common challenges faced by Junior IT Support Engineers during their first year on the job?

Junior IT Support Engineers often encounter a steep learning curve as they familiarize themselves with a company’s specific systems, software, and protocols. Balancing multiple support tickets while learning to prioritize urgent requests can be challenging at first. Additionally, effective communication is essential, as you'll frequently collaborate with both technical teams and non-technical staff to resolve issues. Over time, these challenges help develop both your technical troubleshooting skills and your ability to manage time and expectations in a fast-paced environment.

What jobs pay $10,000 a week?

Jobs that can pay $10,000 a week typically include specialized roles such as senior IT support engineers, software developers, or consultants with extensive experience and certifications. High-paying positions often require advanced skills, a strong professional network, and sometimes freelance or contract work in high-demand industries.
What cities are hiring for Junior It Support Engineer jobs? Cities with the most Junior It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Junior It Support Engineer jobs? States with the most job openings for Junior It Support Engineer jobs include:
Junior It Support Engineer jobs near you
Infographic showing various Junior It Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

IT Support Engineer

Younger Enterprise Systems LLC

Madison, WI • On-site

$65K - $85K/yr

Full-time

Re-posted yesterday

Job description

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.
Service and Helpdesk Support:
·            Monitor cloud and local backup solutions and troubleshoot failures.
·            Triage and manage helpdesk tickets, initiate appropriate remedial actions.
·            Provide tier 2+ customer support both remotely and on-site.
·            Monitor computers and network devices.

Installation, Configuration, and Maintenance:
·            Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
·            In-depth Windows computer imaging and configuration, including automated deployment.
·            Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
·            Support, troubleshoot, and configure standard applications like email clients and web browsers.
·            Update operating systems and applications for servers and client workstations.
·            Internet domain registration and DNS name server setup including renewals and transfers.
·            Install and configure printers, scanners, and other peripherals.
·            Perform mobile device setup, app installation, and troubleshooting.
·            Provide end user training, coaching, and how-to documentation.
Network design, installation, and support:
·            Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
·            Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
·            Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
·            Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
·            Intermediate cloud infrastructure, including VPS, S3 storage.
·            Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
·            Intermediate IP telephony support and troubleshooting.
Security:
·            Monitor endpoint security for detections and updates.
·            Configure and troubleshoot various MFA systems, including biometrics.
·            Intermediate endpoint management, including malware remediation, vulnerability settings.
·            Intermediate Windows security, including BitLocker and Windows Firewall.
Additional Duties:
·            Create and maintain procedural and asset documentation.
·            Actively participate in project meetings, reviews, and team training.
·            Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
·            Conduct compliance checks and IT policy audits.
Qualifications:
·            Five years of relevant experience.
·            Proven technical aptitude.
·            Strong customer service skills.
·            Strong written and verbal English communication skills.
·            CompTIA A+ and Network+ certification or equivalent.
·            Ability to manage confidential and private materials with discretion and integrity.
·            Willingness to learn and apply company standards.
·            Ability to adapt to changing priorities and switch between multiple tasks as needed.
Work Environment:
·            Fulltime, day shift, Monday-Friday
·            Primarily remote. Some onsite and inhouse work required local candidates.
·            After-hours, weekends, and on-call rotation required.