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Remote It Support Engineer Jobs in Ohio (NOW HIRING)

IT Support Supervisor

Columbus, OH ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Columbus, OH ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Sandusky, OH ยท Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...

Associate or bachelor's degree in Information Technology, Computer Science, or related field ... Familiarity with RMM tools, Professional Services Automation software, and remote support ...

Health IT Data Engineer

Continental, OH ยท Remote

$125K - $135K/yr

... supporting Health IT modernization initiatives. The successful candidate will work closely with ... This is a remote position requiring all work be performed in the continental United States. US ...

Health IT Business Analyst

Continental, OH ยท Remote

$125K - $135K/yr

This is a remote position requiring all work be performed in the continental United States. US ... Collaborate with developers, engineers, and project managers throughout implementation. * Support ...

Substation Commissioning Engineer

Columbus, OH ยท Remote

$95K - $121K/yr

... remote, it requires 100% travel to various project sites nationwide, with per diem, travel support ... Validate field installations against engineering drawings and technical specifications.

Manager - Engineering

Dublin, OH ยท Remote

$122K - $214K/yr

Same goes for the way we support our employees. Our culture of openness, flexibility, and ... QSR experience a plus Expected Work Location (Remote) : It is expected that you will primarily ...

Engineer - Cloud Foundations

Dublin, OH ยท Remote

$74K - $126K/yr

Expected Work Location (Remote) : It is expected that you will primarily perform work remotely. You ... Our restaurant support roles are eligible for a wide array of benefits, including things such as ...

Engineer - Cloud Foundations

Dublin, OH ยท Remote

$74K - $126K/yr

Expected Work Location (Remote) : It is expected that you will primarily perform work remotely. You ... Our restaurant support roles are eligible for a wide array of benefits, including things such as ...

Sr Engineer - Platform

Dublin, OH ยท Remote

$93K - $158K/yr

... (Remote) : It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017 ...

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Remote It Support Engineer information

See Ohio salary details

$15

$37

$64

How much do remote it support engineer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote it support engineer in Ohio is $37.90, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.33 per hour, depending on experience, location, and employer.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What cities in Ohio are hiring for Remote It Support Engineer jobs?

Cities in Ohio with the most Remote It Support Engineer job openings:

Infographic showing various Remote It Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $78,841 per year, or $37.9 per hour.

IT Support Supervisor

Columbus, OH โ€ข Remote

Revel Staffing
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

$80K - $115K/hr

Full-time

Posted 21 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams