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Remote It Support Engineer Jobs in California (NOW HIRING)

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Intersect

IT Support Engineer

San Francisco, CA · On-site +1

Joining this team offers broad exposure to modern IT operations, opportunities to improve systems ... Experience using ticketing systems and remote support tools; familiarity with Jira will help you ...

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day ... Engineering team. Creates and maintains support documentation & adheres to department processes ...

TTEC

$22 - $30.25/hr

IT Support Services Technician Apply now Save jobSaved job IT SUPPORT SERVICES TECHNICIAN At ... LI-remote Location/Division Glasgow, United Kingdom Job Requisition 04BO5 Apply now Save jobSaved ...

NEX LLC

IT Operations Specialist

San Jose, CA · On-site +1

San Jose, CA or Hybrid (with remote support to Hong Kong) Annual Salary: USD 130,000 - USD 160,000 Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions ...

Wpromote

Senior IT Engineer

Los Angeles, CA · Remote

$110K - $130K/yr

Our goal is to build a better, more inclusive work environment and support our people at every ... While there is some remote flexibility, this role has an expected in-office presence of 2 days per ...

Wpromote

Senior IT Engineer

Los Angeles, CA · Remote

$110K - $130K/yr

Our goal is to build a better, more inclusive work environment and support our people at every ... While there is some remote flexibility, this role has an expected in-office presence of 2 days per ...

Field Materials

$111K - $137K/yr

... fully remote, fast-scaling startup. You will be the go-to person for everything from laptop ... Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Knowledge of hardware troubleshooting, networking, and IT product management. * Experience with ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Knowledge of hardware troubleshooting, networking, and IT product management. * Experience with ... Remote work is not an option. * The position is available immediately. We may use artificial ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in California

Remote It Support Engineer information

See California salary details

$16

$39

$67

How much do remote it support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote it support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in California? The most popular types of It Support Engineer jobs in California are:
What cities in California are hiring for Remote It Support Engineer jobs? Cities in California with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.
IT Support Engineer

IT Support Engineer

Red Cup IT Inc

Los Angeles, CA • On-site, Remote

Full-time

Posted 16 days ago

Job description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure.
Technical Support
  • Provide first-line and second-line technical support to employees or customers.
  • Diagnose and resolve hardware, software, network, and system issues.
  • Respond to help desk tickets, emails, and phone support requests.

System & Device Management
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices.
  • Set up user accounts, permissions, and access controls.
  • Manage operating systems such as Microsoft Windows, macOS, or Linux.

Network Support
  • Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN).
  • Maintain routers, switches, and firewalls.
  • Monitor network performance and uptime.

Software & Application Support
  • Install and update applications and productivity tools like Microsoft 365 or Google Workspace.
  • Troubleshoot application errors and compatibility issues.

Documentation & Ticketing
  • Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk.
  • Maintain documentation for troubleshooting procedures and system configurations.

Security & Compliance
  • Implement security policies, patch updates, and antivirus solutions.
  • Support identity and access management.
  • Assist with incident response and security monitoring.

Required Skills
  • Strong troubleshooting and diagnostic skills
  • Knowledge of operating systems (Windows, macOS, Linux)
  • Networking basics (TCP/IP, DNS, DHCP, VPN)
  • Experience with help desk or ticketing systems
  • Customer service and communication skills
  • Time management and problem-solving ability

Preferred Qualifications
  • Bachelor's degree in information technology, Computer Science, or related field
  • Certifications such as:
    CompTIA A+
    CompTIA Network+
    Microsoft Microsoft Certified certifications
    Cisco Systems CCNA

Apply