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Remote It Support Engineer Jobs in California (NOW HIRING)

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Ōura

Senior IT Systems/Platform Engineer

San Francisco, CA · On-site +1

$123K - $168K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... a fully remote role. What You Will Do * Own hands-on platform and systems engineering delivery ... Support and maintain network infrastructure in coordination with the Network-as-a-Service partner ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our ... What we do ReadMe helps more than 5,000 leading startups and tech companies build beautiful ...

Zuma

Support Engineer

San Francisco, CA · Remote

  • Medical

  • Dental

  • Vision

  • PTO

... to leverage technology to redefine customer-business interactions. We're on the hunt for ... If you would like more information about how your data is processed, please contact us. apply for ...

Zuma

Support Engineer

San Francisco, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

... to leverage technology to redefine customer-business interactions. We're on the hunt for ... If you would like more information about how your data is processed, please contact us.

We Vote

IT System Support Technician

Oakland, CA · On-site +1

$24.75 - $34/hr

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the IT System Support Technician Within WeVote ...

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

This role is part of the IT Operations and Services team which includes IT Support, IT AV ... Please review our Flex First remote work policy here. Offers may vary based on many factors, such ...

County of Orange

IT Applications Developer II

Santa Ana, CA · On-site +1

$94K - $127K/yr

... by supporting ethical and responsible financial decisions throughout the County. Click here for ... Remote or hybrid options are not available. Responsibilities and duties for this position include ...

New

Coralogix

Technical Support Engineer

San Francisco, CA · On-site +1

$90K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Serve as our customers' single point of contact for any tech-related matters * End to End ownership ... Support Engineer / Customer Success Engineer / Delivery Engineer * BA/BSc degree in Computer ...

Vercel

IT Systems Engineer

San Francisco, CA · On-site +1

$116K - $174K/yr

Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next. About the Role: We're hiring an IT Systems Engineer to ...

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Showing results 21-40

All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in California

Remote It Support Engineer information

See California salary details

$16

$39

$67

How much do remote it support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote it support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in California? The most popular types of It Support Engineer jobs in California are:
What cities in California are hiring for Remote It Support Engineer jobs? Cities in California with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Technical Support Specialist

Upwind Security

San Francisco, CA • On-site, Remote

Full-time

Re-posted 25 days ago

Job description

Description
Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you'll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
We're looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. You'll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities
  • Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
  • Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
  • Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
  • Create and update support documentation while logging all interactions in the support system.
  • Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

Requirements
  • 1-3 years of experience in similar roles such as Technical Support, Technical Account Manager, or Escalation Engineer (not internal IT support roles) - Must
  • Fluency in English (both written and spoken).
  • Experience in MySQL - Must
  • Bachelor's degree in Engineering / Cyber Security, or an equivalent qualification
  • Experience with Cloud technologies, Containerization (Docker), networking, Linux and Kubernetes - Must
  • Experience with OpenSearch, Grafana, and various analysis tools for troubleshooting - Must
  • Experience in cybersecurity, with an emphasis on cloud environments.
  • Ability to adapt and learn, working effectively both solo and within a team setting.

Apply