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Entry Level It Support Engineer Jobs in California

Ashby Lumber

IT Support Engineer

Concord, CA · On-site

$80K - $105K/yr

As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...

ASHBY LUMBER CO INC

IT Support Engineer

Concord, CA

As an IT Support Engineer, you will report to the IT Director and are focused on providing ... Experience supporting Audio/Video systems * Entry level understanding of Microsoft Domain Services ...

TEKsystems

IT Support Engineer

Lake Forest, CA

$40/hr

Description Job Summary The IT Support Engineer monitors and maintains IT consumer devices (primarily computers, printers, and mobile devices, as well as specialized devices such as RF scanners ...

New

TEKsystems

IT Support Engineer

Lake Forest, CA · On-site

$40/hr

Description Job Summary The IT Support Engineer monitors and maintains IT consumer devices (primarily computers, printers, and mobile devices, as well as specialized devices such as RF scanners ...

New

Netpace Inc

IT Support Engineer

San Francisco, CA · On-site

Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role involves providing IT support to employees, managing office technology, and improving user ...

OMNIVISION

IT Support Engineer

Santa Clara, CA

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

CERNER TECHNOLOGIES LLC

IT Analyst

San Jose, CA · On-site

$22/hr

... an entry-level IT Analyst to assist with day-to-day IT support, basic troubleshooting ... No advanced programming experience required. Key Skills IT Support | Basic Troubleshooting ...

New

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

DMF Lighting

Tech Support Engineer (IT)

Carson, CA · On-site

$70K - $95K/yr

Location: onsite in Carson, CA The Tech Support Engineer is the frontline point of contact for end ... Responsibilities Helpdesk & End-User Support ● Serve as first point of contact for all IT support ...

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Entry Level It Support Engineer information

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the most commonly searched types of It Support Engineer jobs in California?

The most popular types of It Support Engineer jobs in California are:

What are popular job titles related to Entry Level It Support Engineer jobs in California?

For Entry Level It Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in California look for?

The top searched job categories for Entry Level It Support Engineer jobs in California are:

What cities in California are hiring for Entry Level It Support Engineer jobs?

Cities in California with the most Entry Level It Support Engineer job openings:

Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IT Support Engineer

Concord, CA • On-site

Ashby Lumber
Construction Materials Wholesalers • 51 - 200 employees
Learn more about Ashby Lumberexternal

$80K - $105K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Troubleshoot and resolve issues related to Windows desktops/laptops, networking equipment, and iOS-based devices.

  • Prioritize, complete, and escalate helpdesk tickets as required.

  • Configure computer operating systems and applications, and manage the VOIP phone system.

Job description

**This job is 100% on-site at our Concord, CA location & not eligible for remote work**
Ashby Lumber is a family-owned lumberyard and hardware store that specializes in quality products with locations in Berkeley and Concord. Since 1968, we've played an active role in our community and believe that our employees are our family. We are growing! Are you fun and dynamic, and do you like to learn? Ashby Lumber is the place for you!
We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security awareness to the organization. Daily tasks will include troubleshooting Windows desktop/laptops, networking equipment and iOS-based devices. Regular tasks will include various technology initiatives to ensure efficient business operations for Ashby Lumber.
AS AN IT SUPPORT ENGINEER, YOU WILL:
  • Provide IT support by troubleshooting and resolving OS, desktop applications, and mobile device issues
  • Prioritize, complete and escalate helpdesk tickets as required
  • Configure computer operating systems and applications
  • Manage VOIP phone system
  • Basic understanding of networking
  • Adhere to all security process and procedures
  • Follow policies and procedures to ensure all supported computer equipment are meeting business requirements and operating at peak performance

WHO YOU ARE:
The position requires a strong understanding of technology, fundamental computer skills, along with the desire to solve problems and think logically. Having great troubleshooting ability to respond in a timely manner with excellent verbal and written communication are key to succeeding in this role. The ideal candidate will maintain inventory and asset configuration, participate in documentation of best practices, support procedures, and carry out special tasks at supervisor's direction.
  • 2+ years of experience providing IT support or experience in related field
  • Ability to troubleshoot desktop applications such as Microsoft Office, Chrome, and other common desktop applications
  • Experience with Google Workspace
  • Ability to troubleshoot third-party software systems
  • Working knowledge of and troubleshooting Windows 11 and Linux operating systems
  • Supporting mobile devices, specifically using an MDM with iPhones and Android based devices
  • Experience troubleshooting printers
  • Experience supporting Audio/Video systems
  • Entry level understanding of Microsoft Domain Services such as Active Directory and Group Policies
  • Ability to work in a team environment as well as being self-directed
  • Must be independent, self-motivated, detailed oriented, highly organized and able to multitask
  • Ability to support remote users
  • Ability to lift up to 50 pounds
  • Availability to work in our Concord, CA facility on a daily basis

BONUS EXPERIENCE:
  • PCI compliance and security issues
  • Epicor Eagle Point of Sale system management
  • Knowledge of Proxmox virtual environment and Proxmox Backup Server
  • Network configuration and management, including VLANs
  • Router and switch management, including Mikrotik and Ubiquiti devices
  • Experience with VPN overlay networks, specifically Tailscale and Zerotier

WORKING AT ASHBY LUMBER:
Ashby Lumber is a fun and exciting place to work! Some of us joined just yesterday and some of us have been here for decades; and we enjoy what we do. No two days are the same, thanks to our wonderful coworkers and fabulous customers.
BENEFITS YOU'LL LOVE:
  • Medical/Dental/Vision
  • Generous HSA Plan with Employer Contributions
  • 401(K) & Profit Sharing
  • Company Bonus Program
  • PTO
  • Excellent Employee Discounts
  • Fun Employee Appreciation Events
  • Employee of the Month Program

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, the General Managers, or the Owners.
You will be evaluated based on your performance of the objectives, duties, and responsibilities listed in this job description, the accomplishment of other assigned tasks, and adherence to Ashby Lumber's Policies as outlined in the Employee Manual. Your supervisor or the Manager has the right to revise this job description at any time.
This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.

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