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Remote It Support Engineer Jobs in California (NOW HIRING)

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

  • Medical

  • Retirement

About the Job We're seeking a Client Support Engineer to drive technical execution across the end ... Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

DocuSign

AI Agentic Engineer

San Francisco, CA · On-site +1

$62 - $85/hr

  • Medical

  • Life

  • Retirement

  • PTO

Employee divides their time between in-office and remote work. Access to an office location is ... IT support and streamline end-user interactions * Bachelor's degree in Computer Science ...

Figma

Director, IT

San Francisco, CA · On-site +1

As we scale, we're looking for a Director of IT to lead and grow three critical functions: IT Operations, IT Engineering, and AI Enablement. This leader will be responsible for ensuring that our ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technical Support * Act as the primary point of contact for technical inquiries and integration ... * IT-experiences: handling databases (InterBase, MySQL), networks. * Experience with remote ...

SpaceX

IT Internal Audit Manager

Hawthorne, CA · On-site +1

$140K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with process owners and engineers to strengthen the control environment and provide ... Support special projects, investigations, and continuous monitoring initiatives as needed * Manage ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technical Support * Act as the primary point of contact for technical inquiries and integration ... * IT-experiences: handling databases (InterBase, MySQL), networks. * Experience with remote ...

Danaher

IT Project Manager - Remote

Brea, CA · On-site +1

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Human Interest

Sr IT Systems Specialist

San Francisco, CA · On-site +1

$133K - $161K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document support tasks and create processes when needed in order to keep the IT team on the same ... being remote * This is a full time position 40 hours a week Please feel free to apply to this ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in California

Remote It Support Engineer information

See California salary details

$16

$39

$67

How much do remote it support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote it support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in California? The most popular types of It Support Engineer jobs in California are:
What cities in California are hiring for Remote It Support Engineer jobs? Cities in California with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Client Support Engineer

PactFi

San Francisco, CA • On-site, Remote

$130K - $150K/yr

Full-time

Medical, Retirement

Posted 8 days ago

Job description

About PactFi
Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.
PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.
PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.
About the Job
We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle.
This is a hands-on role reporting to the Client Enablement Lead. From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support.
This role is based in our New York office. Travel is not required, though there may be optional opportunities to engage with clients in person when beneficial.
What You'll Do
  • Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support
  • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap
  • Own technical troubleshooting and support for covered accounts
  • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

What You Bring
  • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS
  • Proficient in AI-assisted development and debugging, APIs, and technical implementations
  • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)
  • Excellent communication skills
  • Experience in private credit, financial infrastructure, or regulated financial products is a plus

What We Offer
  • Competitive salary + equity
  • Healthcare coverage
  • 401k

What We Offer
  • Competitive salary + equity.
  • Healthcare coverage.
  • 401k

Apply