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Remote It Support Jobs in Michigan (NOW HIRING)

CFS

IT Manager

Grand Rapids, MI · Remote

$110K - $130K/yr

Location: 100% Remote Job Overview: Seeking a hands-on IT Manager to lead an internal technology operations and support team. This role is responsible for ensuring reliable, secure, and scalable ...

CFS

IT Manager

Grand Rapids, MI · Remote

$115K - $130K/yr

... paced, remote environment. This hands-on leadership role is responsible for overseeing IT support, infrastructure, systems administration, hardware, networking, asset management, and technology ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing ...

State of Michigan

IT Manager 14

Lansing, MI · On-site +1

$37.62 - $54.99/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-140MFM Department ... The supports the business operations of state agencies through a variety of services, including ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...

State of Michigan

IT Manager 14

Lansing, MI · On-site +1

$37.62 - $54.99/hr

The Department of Technology, Management and Budget supports the business operations of state ... This position may work a hybrid (remote/office) schedule with 2 days required in the office per ...

State of Michigan

IT Project Manager 14

Lansing, MI · On-site +1

$37.62 - $54.99/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-22-98MFM Department ... The supports the business operations of state agencies through a variety of services, including ...

State of Michigan

IT Project Manager 14

Lansing, MI · On-site +1

$37.62 - $54.99/hr

The Department of Technology, Management and Budget supports the business operations of state ... This position may work a hybrid (remote/office) schedule with 2 days required in the office per ...

Huntington

Enterprise Architect (IT)

Detroit, MI · On-site +1

$68.25 - $88/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Michigan

Remote It Support information

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$12

$21

$32

How much do remote it support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote it support in Michigan is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.71 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Michigan?

The most popular types of It Support jobs in Michigan are:

What are popular job titles related to Remote It Support jobs in Michigan?

For Remote It Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Michigan look for?

The top searched job categories for Remote It Support jobs in Michigan are:

What cities in Michigan are hiring for Remote It Support jobs?

Cities in Michigan with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,447 per year, or $21.8 per hour.

IT Manager

CFS

Grand Rapids, MI • Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Position: IT Manager
Salary: $110,000 - 130,000
Benefits: Medical/dental/vision, 401k match, Unlimited PTO, Tuition Reimbursement,, etc.
Location: 100% Remote


Job Overview: Seeking a hands-on IT Manager to lead an internal technology operations and support team. This role is responsible for ensuring reliable, secure, and scalable IT services across the organization while providing leadership for IT support, infrastructure, systems administration, and technology initiatives. The ideal candidate is a strong Systems Admin / Infrastructure background in a Microsoft Shop, and is a technical leader who enjoys solving problems, improving processes, and partnering with business leaders to deliver effective technology solutions.

Responsibilities of the IT Manager:
  • Lead, coach, and develop the IT team.
  • Oversee daily IT operations, including help desk support, hardware, software, systems, and network management.
  • Ensure employees receive responsive and effective technical support.
  • Manage IT assets, hardware lifecycle, software licensing, and technology vendors.
  • Evaluate, recommend, and implement technology solutions that support business objectives.
  • Lead IT projects, upgrades, and operational improvement initiatives.
  • Partner with business leaders to understand technology needs and prioritize initiatives.
  • Support information security, access management, and compliance requirements.
  • Monitor system performance and identify opportunities to improve reliability and efficiency.
  • Communicate technical recommendations and project updates to both technical and non-technical stakeholders.

Preferred Experience of the IT Manager:
  • 3+ years of experience in IT operations, infrastructure, systems administration, or related technology functions.
  • Experience leading, mentoring, or supervising technical teams (on-shore or off-shore)
  • Comfortable work with AI or Agentic platforms (Claude, Co-Pilot, Cursor)
  • Experience supporting business-critical technology environments.
  • Strong troubleshooting, problem-solving, and communication skills.
  • Ability to manage multiple priorities and projects in a fast-paced environment.
  • Experience working within a Microsoft Shop, Microsoft 365 and cloud-based business applications.
  • Experience with Azure, Entra ID, VMware, InTune, Active Directory, Group Policy, backups, remote monitoring tools.

Bonus Experience of the IT Manager:

  • Experience with PowerShell or Automation tools.
  • IT service management and help desk leadership.
  • Network administration and infrastructure management.
  • Identity and access management.
  • IT asset management platforms and lifecycle management.
  • Vendor management and technology procurement.
  • Information security and compliance initiatives.
  • Technology project and program management.
  • Experience in SaaS-based or multi-site business environments.
  • Experience in the education sector.

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