ZipRecruiter

Log In

2

Remote It Support Jobs in Michigan (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...

Neogen

Head of IT Audit

Detroit, MI · On-site +1

Coordinate with external auditors to align IT audit activities, improve efficiency, and support ... Flexible work arrangements, including hybrid work from our Southfield office or remote work within ...

Neogen

Head of IT Audit

Birmingham, MI · On-site +1

Coordinate with external auditors to align IT audit activities, improve efficiency, and support ... Flexible work arrangements, including hybrid work from our Southfield office or remote work within ...

CSM Group

IT Project Manager

Kalamazoo, MI · Remote

$92K - $109K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Grand Rapids, MI · Remote

$94K - $111K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Lansing, MI · Remote

$99K - $118K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Jackson, MI · Remote

$89K - $106K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

Corning

$13.75 - $18.25/hr

Support project managers and IT leads in creating and maintaining project plans, timelines, status ... Currently pursuing a degree in Information Technology, Computer Science, Information Systems ...

State of Michigan

ITPA P11 - Agency Support

Lansing, MI · On-site +1

$24.32 - $44.63/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-91AM Department ... Required Education and Experience Education Information Technology Programmer/Analyst P11 ...

next page

Showing results 1-20

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Michigan

Remote It Support information

See Michigan salary details

$12

$21

$32

How much do remote it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote it support in Michigan is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.71 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Michigan? The most popular types of It Support jobs in Michigan are:
What are popular job titles related to Remote It Support jobs in Michigan? For Remote It Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Michigan look for? The top searched job categories for Remote It Support jobs in Michigan are:
What cities in Michigan are hiring for Remote It Support jobs? Cities in Michigan with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,447 per year, or $21.8 per hour.

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Re-posted 10 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply