Apple Support Specialist
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Troy, MI · Remote
Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...
Lansing, MI · On-site +1
$24.32 - $44.63/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-101MFM Department ... The supports the business operations of state agencies through a variety of services, including ...
Lansing, MI · On-site +1
$24.32 - $44.63/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-101MFM Department ... The supports the business operations of state agencies through a variety of services, including ...
Lansing, MI · On-site +1
$33.45 - $48.09/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-118AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Lansing, MI · On-site +1
$33.45 - $48.09/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-118AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Three Rivers, MI · Remote
As a valued team member, we're committed to giving you the resources and support you need to thrive ... The IT Auditor will serve as a value-added resource in designing and executing assurance ...
Three Rivers, MI · Remote
As a valued team member, we're committed to giving you the resources and support you need to thrive ... The IT Auditor will serve as a value-added resource in designing and executing assurance ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-114AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-114AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Lansing, MI · On-site +1
$26.97 - $30.14/hr
In-office Mon-Wed | Remote Thu-Fri * Starting Pay: $26.97 - $30.14 / hr * ❤️ Culture ... Responsibilities Enterprise/IT Application Support • Provide technical support for Michigan ...
Lansing, MI · On-site +1
$26.97 - $30.14/hr
In-office Mon-Wed | Remote Thu-Fri * Starting Pay: $26.97 - $30.14 / hr * ❤️ Culture ... Responsibilities Enterprise/IT Application Support • Provide technical support for Michigan ...
Kalamazoo, MI · Remote
$92K - $109K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Kalamazoo, MI · Remote
$92K - $109K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Grand Rapids, MI · Remote
$94K - $111K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Grand Rapids, MI · Remote
$94K - $111K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Lansing, MI · Remote
$99K - $118K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Lansing, MI · Remote
$99K - $118K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Jackson, MI · Remote
$89K - $106K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Jackson, MI · Remote
$89K - $106K/yr
We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...
Lansing, MI · On-site +1
$33.45 - $48.09/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-125AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Lansing, MI · On-site +1
$33.45 - $48.09/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-125AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...
Southfield, MI · Remote
Global Information Technology is Professional IT training and consulting services corporation that ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Southfield, MI · Remote
Global Information Technology is Professional IT training and consulting services corporation that ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Southfield, MI · Remote
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Southfield, MI · Remote
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
Global Information Technology is a Professional IT training and consulting services corporation ... Provide training via physical and remote classroom * Conduct technical instruction using adult ...
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Detroit, MI · On-site +1
$19/hr
... supporting the organization's technology environment. This position reports to the Assistant IT ... either by phone or remote access • Respond to IT issues; hardware maintenance, software ...
Detroit, MI · On-site +1
$19/hr
... supporting the organization's technology environment. This position reports to the Assistant IT ... either by phone or remote access • Respond to IT issues; hardware maintenance, software ...
$13.75 - $18.25/hr
Support project managers and IT leads in creating and maintaining project plans, timelines, status ... Currently pursuing a degree in Information Technology, Computer Science, Information Systems ...
$13.75 - $18.25/hr
Support project managers and IT leads in creating and maintaining project plans, timelines, status ... Currently pursuing a degree in Information Technology, Computer Science, Information Systems ...
Detroit, MI · On-site +1
Remote (U.S.) Department: Technology Reports To: Executive Leadership Lead the Future of Technology ... IT operations, SaaS administration, infrastructure, endpoint management, and technology support.
New
Quick apply
Detroit, MI · On-site +1
Remote (U.S.) Department: Technology Reports To: Executive Leadership Lead the Future of Technology ... IT operations, SaaS administration, infrastructure, endpoint management, and technology support.
New
$12.36 - $14.17
3% of jobs
$14.17 - $15.98
7% of jobs
$15.98 - $17.79
12% of jobs
$18.12 is the 25th percentile. Wages below this are outliers.
$17.79 - $19.60
16% of jobs
The median wage is $20.82 / hr.
$19.60 - $21.41
18% of jobs
$21.41 - $23.22
14% of jobs
$24.08 is the 75th percentile. Wages above this are outliers.
$23.22 - $25.03
12% of jobs
$25.03 - $26.84
8% of jobs
$26.84 - $28.65
5% of jobs
$28.65 - $30.46
3% of jobs
$30.46 - $32.27
2% of jobs
$12
$21
$32
| Aspect | Remote It Support | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified, Network+ | Cisco CCNA, CompTIA Network+ |
| Work Environment | Help desk, troubleshooting end-user issues, remote support | Network infrastructure, configuring routers/switches, remote network monitoring |
| Industry Usage | IT service providers, tech support companies, internal IT teams | Telecommunications, enterprise networks, data centers |
Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.