Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
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IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
New
Desktop Support Technician
Columbus, OH · On-site
$25.50 - $31/hr
From our corporate offices to our remote bases and emergency response teams, reliable technology helps our clinicians focus on what matters most-saving lives. We're looking for an IT Support ...
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Desktop Support Technician
Columbus, OH · On-site
$25.50 - $31/hr
From our corporate offices to our remote bases and emergency response teams, reliable technology helps our clinicians focus on what matters most-saving lives. We're looking for an IT Support ...
New
IT Helpdesk Technician
Westerville, OH · On-site
... and remote IT support needs across our organization. Key Responsibilities: * Respond to and resolve technical support tickets via phone, email, and in-person. * Diagnose and troubleshoot end-user ...
IT Helpdesk Technician
Westerville, OH · On-site
... and remote IT support needs across our organization. Key Responsibilities: * Respond to and resolve technical support tickets via phone, email, and in-person. * Diagnose and troubleshoot end-user ...
... and remote IT support needs across our organization. Key Responsibilities: * Respond to and resolve technical support tickets via phone, email, and in-person. * Diagnose and troubleshoot end-user ...
... and remote IT support needs across our organization. Key Responsibilities: * Respond to and resolve technical support tickets via phone, email, and in-person. * Diagnose and troubleshoot end-user ...
One of the companies I recruit for is looking to hire a: IT Support Specialist $60,000 to $70,000 ... Network connectivity, copiers/printers, and remote access * Document incidents and resolutions ...
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One of the companies I recruit for is looking to hire a: IT Support Specialist $60,000 to $70,000 ... Network connectivity, copiers/printers, and remote access * Document incidents and resolutions ...
IT Support Technician
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
$20.50 - $28/hr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... security systems including video surveillance and access control technologies * Ensure adherence to ...
IT Support Technician
$20.50 - $28/hr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... security systems including video surveillance and access control technologies * Ensure adherence to ...
IT Support Specialist
Groveport, OH · On-site
$20 - $23.50/hr
We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in ... Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided ...
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IT Support Specialist
Groveport, OH · On-site
$20 - $23.50/hr
We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in ... Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided ...
New
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
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IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Support Specialist II
Columbus, OH · On-site
$60K - $65K/yr
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Support Specialist II
Columbus, OH · On-site
$60K - $65K/yr
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Support Analyst
Dublin, OH · On-site
Infoverity is hiring an IT Support Analyst to be the first point of contact for our team's technology needs - laptops, accounts, applications, and everything in between. This is a hands-on helpdesk ...
IT Support Analyst
Dublin, OH · On-site
Infoverity is hiring an IT Support Analyst to be the first point of contact for our team's technology needs - laptops, accounts, applications, and everything in between. This is a hands-on helpdesk ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
Corporate IT Support Specialist
Delaware, OH · On-site
Provides on-site desk-side support, and remote assistance, for hardware, software, and peripheral ... Adheres to IT services policies regarding incident, problem, change and service request management.
Corporate IT Support Specialist
Delaware, OH · On-site
Provides on-site desk-side support, and remote assistance, for hardware, software, and peripheral ... Adheres to IT services policies regarding incident, problem, change and service request management.
Remote It Support information
See salary details
$14.18 - $16.26
3% of jobs
$16.26 - $18.33
7% of jobs
$18.33 - $20.41
12% of jobs
$20.79 is the 25th percentile. Wages below this are outliers.
$20.41 - $22.49
16% of jobs
The median wage is $23.89 / hr.
$22.49 - $24.56
18% of jobs
$24.56 - $26.64
14% of jobs
$27.63 is the 75th percentile. Wages above this are outliers.
$26.64 - $28.72
12% of jobs
$28.72 - $30.79
8% of jobs
$30.79 - $32.87
5% of jobs
$32.87 - $34.94
3% of jobs
$34.94 - $37.02
2% of jobs
$14
$25
$37
How much do remote it support jobs pay per hour?

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
      Supporting enterprise production support process for reporting, evaluating, resolving incidents
      Leveraging Salesforce as a ticketing tool
      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
      Reporting on metrics like call volume, call types, technical talk time
      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
      Complete daily help desk checklist summarizing handoff tickets, policies and settlements
      Lead specialists may also act as manager on call.
Requirements:
      Strong customer service, organization, and communication skills
      Strong process management skills
      Ability to understand software, hardware, telephony and connectivity
      Ability to acquire data
      Ability to multi-task
      Ability to focus on objectives while being detail-oriented
      Ability to work independently
      Strong problem-solving skills
      Ability to work effectively with colleagues
      Ability to listen effectively and communicate with candor and honesty
      1-2 years in IT Support (Service Desk preferred and/or Deskside experience
      Experience in supporting multi-site and/or supporting or deploying systems preferred
      Experience using Service Desk ticketing system to track incidents/requests
      Experience win Medium/large support environments
      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support