Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
... and remote access • Document incidents and resolutions, escalate when needed • Identify ... Support IT security best practices; occasional on-call support Required • IT support • Self ...
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... and remote access • Document incidents and resolutions, escalate when needed • Identify ... Support IT security best practices; occasional on-call support Required • IT support • Self ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
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IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
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IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
IT Support Specialist
Canal Winchester, OH · On-site
They are seeking an IT Support Specialist to provide technical support, manage IT tickets, and assist with onboarding/offboarding processes. Responsibilities : • Provide first-level technical ...
IT Support Specialist
Canal Winchester, OH · On-site
They are seeking an IT Support Specialist to provide technical support, manage IT tickets, and assist with onboarding/offboarding processes. Responsibilities : • Provide first-level technical ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
IT Support Specialist
Columbus, OH · On-site
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
IT Support Specialist
Columbus, OH · On-site
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
IT Support Specialist
Upper Arlington, OH · On-site
$45K - $50K/yr
The IT support specialist plays a key role in Delta Gamma's Shared Services team, serving as the primary point of contact for day-to-day technology support across Executive Offices. This role ensures ...
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IT Support Specialist
Upper Arlington, OH · On-site
$45K - $50K/yr
The IT support specialist plays a key role in Delta Gamma's Shared Services team, serving as the primary point of contact for day-to-day technology support across Executive Offices. This role ensures ...
Corporate IT Support Specialist
Delaware, OH · On-site
Provides on-site desk-side support, and remote assistance, for hardware, software, and peripheral ... Adheres to IT services policies regarding incident, problem, change and service request management.
Corporate IT Support Specialist
Delaware, OH · On-site
Provides on-site desk-side support, and remote assistance, for hardware, software, and peripheral ... Adheres to IT services policies regarding incident, problem, change and service request management.
IT Support Specialist
Westerville, OH · On-site
$25 - $29/hr
Be the go-to expert for IT support and troubleshooting hardware, software, and network issues. * Solve common problems (like password resets and software installations) and escalate more complex ...
IT Support Specialist
Westerville, OH · On-site
$25 - $29/hr
Be the go-to expert for IT support and troubleshooting hardware, software, and network issues. * Solve common problems (like password resets and software installations) and escalate more complex ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at ...
The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at ...
IT Support Specialist
Canal Winchester, OH · On-site
$17 - $20/hr
Maintain and audit IT inventory and systems * Support onboarding/offboarding processes * Assist with AV setups and company events * Contribute to IT projects, upgrades, and improvements * Document ...
IT Support Specialist
Canal Winchester, OH · On-site
$17 - $20/hr
Maintain and audit IT inventory and systems * Support onboarding/offboarding processes * Assist with AV setups and company events * Contribute to IT projects, upgrades, and improvements * Document ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
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IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Technician
Dublin, OH · On-site
$20.75 - $28.50/hr
Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and document, track ...
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IT Support Technician
Dublin, OH · On-site
$20.75 - $28.50/hr
Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and document, track ...
IT Support Specialist
Columbus, OH · On-site
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
IT Support Specialist
Columbus, OH · On-site
$50K - $55K/yr
Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...
The IT Support Analyst will provide on-site IT support for our Dublin, Ohio office while also ... Comfortable supporting both on-site users and remote users across multiple locations * Strong ...
The IT Support Analyst will provide on-site IT support for our Dublin, Ohio office while also ... Comfortable supporting both on-site users and remote users across multiple locations * Strong ...
The IT Support Analyst will provide on-site IT support for our Dublin, Ohio office while also ... Comfortable supporting both on-site users and remote users across multiple locations * Strong ...
The IT Support Analyst will provide on-site IT support for our Dublin, Ohio office while also ... Comfortable supporting both on-site users and remote users across multiple locations * Strong ...
Remote It Support information
See salary details
$14.18 - $16.26
3% of jobs
$16.26 - $18.33
7% of jobs
$18.33 - $20.41
12% of jobs
$20.79 is the 25th percentile. Wages below this are outliers.
$20.41 - $22.49
16% of jobs
The median wage is $23.89 / hr.
$22.49 - $24.56
18% of jobs
$24.56 - $26.64
14% of jobs
$27.63 is the 75th percentile. Wages above this are outliers.
$26.64 - $28.72
12% of jobs
$28.72 - $30.79
8% of jobs
$30.79 - $32.87
5% of jobs
$32.87 - $34.94
3% of jobs
$34.94 - $37.02
2% of jobs
$14
$25
$37
How much do remote it support jobs pay per hour?

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
      Supporting enterprise production support process for reporting, evaluating, resolving incidents
      Leveraging Salesforce as a ticketing tool
      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
      Reporting on metrics like call volume, call types, technical talk time
      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
      Complete daily help desk checklist summarizing handoff tickets, policies and settlements
      Lead specialists may also act as manager on call.
Requirements:
      Strong customer service, organization, and communication skills
      Strong process management skills
      Ability to understand software, hardware, telephony and connectivity
      Ability to acquire data
      Ability to multi-task
      Ability to focus on objectives while being detail-oriented
      Ability to work independently
      Strong problem-solving skills
      Ability to work effectively with colleagues
      Ability to listen effectively and communicate with candor and honesty
      1-2 years in IT Support (Service Desk preferred and/or Deskside experience
      Experience in supporting multi-site and/or supporting or deploying systems preferred
      Experience using Service Desk ticketing system to track incidents/requests
      Experience win Medium/large support environments
      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support