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Remote It Support Jobs in Atlanta, GA (NOW HIRING)

theITSC

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Remote IT Support (WFH Tech Advisor)

Gwinnett, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Lawrenceville, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Job Brief We are seeking a reliable and technically skilled IT Support Specialist to provide day-to-day technical assistance to employees and help maintain the organization's IT systems. The ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our Client is seeking a Senior IT Support Specialist to ...

Tier4 Group

IT Engineer

Atlanta, GA · Remote

IT Engineer Employment Type: Full-Time About the Role We are seeking an experienced IT Engineer to ... Support remote access technologies, VPN services, and secure connectivity solutions. * Implement ...

New

ConnexPay

Enterprise Support Engineer II

Atlanta, GA · Remote

Remote - U.S.-Based | Atlanta, GA | Dallas, TX Job Type : Full-Time Reports To : VP of IT ... ConnexPay supports a wide range of industries and payment use cases, including global travel ...

New

Transportation Insight

IT Project Manager

Atlanta, GA · Remote

$94K - $112K/yr

Job Title: IT Project Manager (Hickory, NC/Atlanta, GA/Remote) COMPANY STATEMENT: As the e-commerce ... This person will coordinate the work of other IT professionals and administrative staff to support ...

Fulton County

ENDPOINT SUPPORT ENGINEER

Atlanta, GA · On-site +1

$59K - $89K/yr

Bachelor's Degree in Information Technology, Information System, Computer Science or related field ... Possess strong communication and collaboration skills, with county employees, IT support staff and ...

Conduent, Inc.

IT Security Architect

Atlanta, GA · On-site +1

Experience supporting large-scale domain, identity, or tenant consolidation initiatives Success in ... Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance. We ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Atlanta, GA

Remote It Support information

See Atlanta, GA salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote it support in Atlanta, GA is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $27.26 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Atlanta, GA?

The most popular types of It Support jobs in Atlanta, GA are:

What are popular job titles related to Remote It Support jobs in Atlanta, GA?

For Remote It Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Atlanta, GA look for?

The top searched job categories for Remote It Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote It Support jobs?

Cities near Atlanta, GA with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 80% Full Time, 8% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,143 per year, or $24.1 per hour.

Remote IT Support (WFH Tech Advisor)

Gwinnett, GA • Remote

theITSC
IT Services • 201 - 500 employees
Learn more about theITSCexternal

$45K - $65K/yr

Full-time

Medical, PTO

This job post has expired 7 days ago. Applications are no longer accepted.

Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.