IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Associate
Mableton, GA · On-site
$21.54/hr
JOB SUMMARY The IT Support Associate provides frontline technical support, troubleshooting, and issue resolution for desktops, laptops, tablets, iPhones, and iPads. This role manages user accounts ...
IT Support Associate
Mableton, GA · On-site
$21.54/hr
JOB SUMMARY The IT Support Associate provides frontline technical support, troubleshooting, and issue resolution for desktops, laptops, tablets, iPhones, and iPads. This role manages user accounts ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
Quick apply
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Manager
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
IT Support Manager
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
IT Support Manager
Atlanta, GA · On-site
You will lead the onsite IT Support team in Atlanta and Duluth, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with ...
IT Support Manager
Atlanta, GA · On-site
You will lead the onsite IT Support team in Atlanta and Duluth, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with ...
IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients ...
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IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients ...
IT Support Specialist
Atlanta, GA · On-site
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
IT Support Specialist
Atlanta, GA · On-site
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Associate's degree in Information Technology, Computer Science or related field * Two years' experience providing IT help desk, desktop support, or internal technology support * CompTIA A+, Microsoft ...
Associate's degree in Information Technology, Computer Science or related field * Two years' experience providing IT help desk, desktop support, or internal technology support * CompTIA A+, Microsoft ...
IT Support Specialist
$50K - $55K/yr
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
Quick apply
IT Support Specialist
$50K - $55K/yr
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
IT Support Specialist I
Alpharetta, GA · On-site
$23 - $27/hr
Job title: IT Support Specialist I Reports to: Manager, Technical Operations Department: Central ... Associate's degree or relevant certification (e.g., CompTIA A+, Network+) in a technology-related ...
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IT Support Specialist I
Alpharetta, GA · On-site
$23 - $27/hr
Job title: IT Support Specialist I Reports to: Manager, Technical Operations Department: Central ... Associate's degree or relevant certification (e.g., CompTIA A+, Network+) in a technology-related ...
IT Support Specialist
Atlanta, GA · Hybrid
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
IT Support Specialist
Atlanta, GA · Hybrid
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
IT Support Specialist
Atlanta, GA · On-site
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
New
IT Support Specialist
Atlanta, GA · On-site
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
New
IT Support Specialist
Atlanta, GA · On-site
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
IT Support Specialist
Atlanta, GA · On-site
IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...
Associate It Support information
See Atlanta, GA salary details
$9.71 - $11.33
2% of jobs
$11.33 - $12.95
3% of jobs
$12.95 - $14.56
10% of jobs
$15.66 is the 25th percentile. Wages below this are outliers.
$14.56 - $16.18
15% of jobs
The median wage is $17.65 / hr.
$16.18 - $17.80
22% of jobs
$17.80 - $19.42
18% of jobs
$19.98 is the 75th percentile. Wages above this are outliers.
$19.42 - $21.04
14% of jobs
$21.04 - $22.65
7% of jobs
$22.65 - $24.27
5% of jobs
$24.27 - $25.89
2% of jobs
$25.89 - $27.51
1% of jobs
$9
$18
$27
How much do associate it support jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for associate it support in Atlanta, GA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.34 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?
To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.
What are some common challenges faced by associate IT support professionals, and how can they effectively address them?
Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.
What is the difference between Associate It Support vs Help Desk Technician?
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
What is an associate IT support?
Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Atlanta, GA?
The most popular types of It Support jobs in Atlanta, GA are:
What are popular job titles related to Associate It Support jobs in Atlanta, GA?
For Associate It Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Atlanta, GA look for?
The top searched job categories for Associate It Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Associate It Support jobs?
Cities near Atlanta, GA with the most Associate It Support job openings:
Job description
Title: IT Support Specialist
Location: Conyers, GA
Duration: 12+ Months
Onsite
Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD
CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.
Thanks & Regards,
Naresh
Global IT Family
Email:
About Global IT Family
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
North Bergen, NJ, US
Year founded
2014