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Technical Support Analyst Remote Jobs in Atlanta, GA

... in technical support, product operations, or a senior analyst role within financial services ... Highly organized and effective in a remote, geographically distributed work environment. * Able to ...

You'll collaborate with the development team to improve our products, deliver remote support via ... Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools ...

You'll collaborate with the development team to improve our products, deliver remote support via ... Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools ...

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

This is a remote role. Candidates must be located in the Metro Atlanta, Georgia area for periodic ... SQL, data analysis, or database experience * Familiarity with HL7 interface engines or healthcare ...

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Contribute to internal documentation, including root cause analysis write-ups, known issue tracking ...

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Contribute to internal documentation, including root cause analysis write-ups, known issue tracking ...

Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...

New

Technical Support Specialist

Atlanta, GA · On-site +1

$50K - $55K/yr

Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom ... S., excluding Hawaii and Alaska. #LI-Remote Additional Information Values and Life at Xplor Our ...

SAP Analyst Duration: 6+ Months Location: Remote ? Must have: * Intermediate ERP experience with ... Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and ...

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Technical Support Analyst Remote information

See Atlanta, GA salary details

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$41

How much do technical support analyst remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for technical support analyst remote in Atlanta, GA is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Atlanta, GA? The most popular types of Technical Support Analyst jobs in Atlanta, GA are:
What are popular job titles related to Technical Support Analyst Remote jobs in Atlanta, GA? For Technical Support Analyst Remote jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Atlanta, GA look for? The top searched job categories for Technical Support Analyst Remote jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Technical Support Analyst Remote jobs? Cities near Atlanta, GA with the most Technical Support Analyst Remote job openings:
Infographic showing various Technical Support Analyst Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,081 per year, or $26.5 per hour.

Technical Support Analyst I

Lexisnexis Risk Solutions

Alpharetta, GA • Remote

$40K - $67K/yr

Full-time

Posted 17 days ago


Job description

Job Discipline Description Delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly | Resolves technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives General Profile Expands analytical or technical skills in own work area Maintains appropriate licenses, training and/or certifications, as needed Applies experience and skills to complete assigned work within our area of expertise Works within standard operating procedures and/or analytical methods Works with a moderate degree of supervision Recommended Skills Functional Knowledge: Applies analytical and technical skills to perform a variety of activities Business Expertise: Has good understanding of how the team integrates with others Leadership: Has no supervisory responsibilities Problem Solving: Recognizes and solves routine problems that can occur in own work area with or without supervisory approval; evaluates and selects solutions from established operating procedures Impact: Impacts the quality and quantity of own work Interpersonal Skills: Uses communication skills and common courtesy to exchange information

U.S. National Base Pay Range: $40,400 - $67,400. Geographic differentials may apply in some locations to better reflect local market rates.

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