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Technical Support Analyst Remote Jobs in Norcross, GA

Steer

Technical Support Associate - Remote

Atlanta, GA · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

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Patientco

Technical Support Specialist

Atlanta, GA · On-site +1

Minimum of 5 years of experience in a technical product support role, preferably with experience ... analysis. * Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Contribute to internal documentation, including root cause analysis write-ups, known issue tracking ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Contribute to internal documentation, including root cause analysis write-ups, known issue tracking ...

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

SAP Analyst Duration: 6+ Months Location: Remote ? Must have: * Intermediate ERP experience with ... Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and ...

ABB

VFD Technical Support Specialist

Lilburn, GA · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for technical support analyst remote in Norcross, GA is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $29.33 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are popular job titles related to Technical Support Analyst Remote jobs in Norcross, GA?

For Technical Support Analyst Remote jobs in Norcross, GA, the most frequently searched job titles are:

What cities near Norcross, GA are hiring for Technical Support Analyst Remote jobs?

Cities near Norcross, GA with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Norcross, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,713 per year, or $25.8 per hour.

Accounting Analyst - Remote

Atlanta, GA • On-site, Remote

NorthPoint Search Group
Recruiting and Staffing Services • 1 - 10 employees
Learn more about NorthPoint Search Groupexternal

$57K - $75K/yr

Full-time

Re-posted 12 days ago

Job description

Accounting Analyst - Remote
Position Overview:
This Accounting Analyst will support the organization's financial strategy through in-depth analysis of losses, origination metrics, and servicing costs within a financial services environment. The ideal candidate will bring strong analytical expertise, advanced technical skills, and the ability to translate complex financial data into actionable insights for leadership.
• Key Responsibilities:
• Analyze and forecast portfolio losses, origination trends, and servicing expenses.
• Utilize SQL or Tableau to extract, analyze, and visualize financial data.
• Develop and maintain complex financial models to support strategic planning.
• Partner with cross-functional stakeholders to deliver actionable financial insights.
• Present financial findings and recommendations to senior leadership.
• Ensure the accuracy, integrity, and consistency of financial reports and dashboards.
Qualifications:
• 5+ years of financial analysis experience within financial services.
• Strong proficiency in SQL or Tableau is required.
• Advanced Excel and financial modeling expertise.
• Strong communication and presentation skills with executive-level exposure.
If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
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About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

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