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Technical Support Analyst Remote Jobs (NOW HIRING)

Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and ... providing exceptional customer experiences. You'll be the first line of technical assistance for ...

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Position Summary We are looking for an experienced Technical Support Analyst to support our health ... This is a remote position with some travel required. Hours are 8am-5pm EST. JOB RESPONSIBILITIES

Be Seen First

Position Summary We are looking for an experienced Technical Support Analyst to support our health ... This is a remote position with some travel required. Hours are 8am-5pm EST. JOB RESPONSIBILITIES

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...

... remote support sessions. Your knowledge will guide customers through the implementation and ... From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical ...

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...

Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...

ADP is hiring a Technical Support Analyst II. in this position you will provide technical support ... Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver ...

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Technical Support Analyst Remote information

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$15

$27

$43

How much do technical support analyst remote jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.
What cities are hiring for Technical Support Analyst Remote jobs? Cities with the most Technical Support Analyst Remote job openings:
What are the most commonly searched types of Technical Support Analyst jobs? The most popular types of Technical Support Analyst jobs are:
What states have the most Technical Support Analyst Remote jobs? States with the most job openings for Technical Support Analyst Remote jobs include:
Infographic showing various Technical Support Analyst Remote job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 29% Full Time, and 67% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Technical Support Analyst

TestHiring

Denver, CO • Remote

Full-time

Posted 12 days ago


Job description

About GOLFTEC Enterprises: GOLFTEC Enterprises is a dynamic, technology-driven leader in the golf industry, uniting two premier brands—GOLFTEC and SKYTRAK—with a shared mission: to help people play better golf. GOLFTEC, the world leader in golf instruction, leverages proprietary swing motion capture technology, OptiMotion, to deliver data-driven coaching and measurable improvement. By providing instant, actionable feedback, GOLFTEC empowers Coaches and Students to accelerate learning and maximize performance. SKYTRAK, the most popular consumer launch monitor and golf simulator, brings professional-grade analytics and immersive play experiences to golfers everywhere. Its innovative technology helps players track performance, practice with purpose, and enjoy the game year-round. Together, GOLFTEC Enterprises is redefining how golf is taught, practiced, and experienced. We combine cutting-edge technology, industry expertise, and a passion for innovation to create meaningful impact—for golfers, employees, and the future of the game. Role Overview: We’re looking for a Remote Technical Support Analyst who loves solving problems and providing exceptional customer experiences. You’ll be the first line of technical assistance for our clients, helping troubleshoot issues, guiding users, and ensuring smooth operation of our systems. If you enjoy helping people and making technology work for them, this role is perfect for you. Key Responsibilities: Respond to technical inquiries via email, chat, and phone in a timely and professional manner. Troubleshoot software, hardware, and network issues for clients or internal teams. Document incidents, solutions, and knowledge base articles to improve support processes. Collaborate with engineering and IT teams to escalate and resolve complex technical issues. Maintain a positive and proactive approach to customer service. Identify recurring technical problems and suggest process improvements. Requirements: Proven experience in technical support, IT helpdesk, or related roles. Strong problem-solving skills and ability to troubleshoot technical issues remotely. Excellent verbal and written communication skills. Familiarity with Windows, Mac, and common business software. Knowledge of networking, cloud services, or SaaS platforms is a plus. Comfortable working independently in a remote environment and managing multiple priorities.

This is a remote position.