Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... The Service Desk Analyst provides technical support related to computer systems, hardware, or ...
Quick apply
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... The Service Desk Analyst provides technical support related to computer systems, hardware, or ...
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
New
Quick apply
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
New
Replay Technical Support Specialist
Chicago, IL · Remote
$45K - $65K/yr
at DVSport | Chicago, IL / Remote Ever wonder what officials watch so they can efficiently confirm ... analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging ...
Quick apply
Replay Technical Support Specialist
Chicago, IL · Remote
$45K - $65K/yr
at DVSport | Chicago, IL / Remote Ever wonder what officials watch so they can efficiently confirm ... analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging ...
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Quick apply
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Junior Financial Analyst (Remote)
Chicago, IL · Remote
$94K/yr
Junior Financial Analyst (Remote) Salary: $94,000 per year Location: Remote (United States ... Support long-term financial planning initiatives. * Build financial models for forecasting revenue ...
Quick apply
Junior Financial Analyst (Remote)
Chicago, IL · Remote
$94K/yr
Junior Financial Analyst (Remote) Salary: $94,000 per year Location: Remote (United States ... Support long-term financial planning initiatives. * Build financial models for forecasting revenue ...
Technical Support Associate III (Chicago-based)
Chicago, IL · On-site +1
$55K - $60K/yr
... on remote work. Explore building amenities and photos HERE * Convenient Downtown Access: easy ... Experience working with SEO, digital marketing platforms, website analytics, or search technologies.
Quick apply
Technical Support Associate III (Chicago-based)
Chicago, IL · On-site +1
$55K - $60K/yr
... on remote work. Explore building amenities and photos HERE * Convenient Downtown Access: easy ... Experience working with SEO, digital marketing platforms, website analytics, or search technologies.
Technical Support Engineer (Enterprise Team)
Chicago, IL · Remote
$35 - $50/hr
You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and ... Work from home stipend to help you succeed in a remote environment. This is a full-time hourly role ...
Technical Support Engineer (Enterprise Team)
Chicago, IL · Remote
$35 - $50/hr
You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and ... Work from home stipend to help you succeed in a remote environment. This is a full-time hourly role ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Reproduce customer issues where possible, analyze logs and system behavior, validate configurations ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Reproduce customer issues where possible, analyze logs and system behavior, validate configurations ...
Automation Business Analyst (Remote)
Chicago, IL · On-site +1
The role is a key link between the technical team and the business stakeholders to ensure effective ... The candidate would also support the facilitation of discovery sessions across multiple teams and ...
Automation Business Analyst (Remote)
Chicago, IL · On-site +1
The role is a key link between the technical team and the business stakeholders to ensure effective ... The candidate would also support the facilitation of discovery sessions across multiple teams and ...
Senior Technical Support Engineer
Chicago, IL · On-site +1
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
New
Senior Technical Support Engineer
Chicago, IL · On-site +1
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
New
Technical Support Engineer (AMER)
Chicago, IL · On-site +1
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Technical Support Engineer (AMER)
Chicago, IL · On-site +1
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
Quick apply
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
at DVSport | Chicago, IL / Remote Ever wonder what officials watch so they can efficiently confirm ... analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging ...
at DVSport | Chicago, IL / Remote Ever wonder what officials watch so they can efficiently confirm ... analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging ...
eBilling Analyst - Remote
Warrenville, IL · On-site +1
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
eBilling Analyst - Remote
Warrenville, IL · On-site +1
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
I have an opportunity for " D365 F&O Business Analyst - REMOTE" and I am looking for a candidate ... supporting the existing implementation • Work with business users to design and deploy new ...
I have an opportunity for " D365 F&O Business Analyst - REMOTE" and I am looking for a candidate ... supporting the existing implementation • Work with business users to design and deploy new ...
eBilling Analyst - Remote
Warrenville, IL · Remote
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
eBilling Analyst - Remote
Warrenville, IL · Remote
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
Technical Support Analyst Remote information
See Chicago, IL salary details
$15.85 - $18.48
9% of jobs
$18.48 - $21.12
12% of jobs
$21.86 is the 25th percentile. Wages below this are outliers.
$21.12 - $23.75
16% of jobs
The median wage is $25.69 / hr.
$23.75 - $26.38
18% of jobs
$26.38 - $29.02
12% of jobs
$31.06 is the 75th percentile. Wages above this are outliers.
$29.02 - $31.65
11% of jobs
$31.65 - $34.29
10% of jobs
$34.29 - $36.92
6% of jobs
$36.92 - $39.55
3% of jobs
$39.55 - $42.19
1% of jobs
$42.19 - $44.82
2% of jobs
$15
$28
$44
How much do technical support analyst remote jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for technical support analyst remote in Chicago, IL is $28.37, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $32.21 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?
To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.
What is a Technical Support Analyst Remote job?
A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.
What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?
One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.
What are popular job titles related to Technical Support Analyst Remote jobs in Chicago, IL? For Technical Support Analyst Remote jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Chicago, IL look for? The top searched job categories for Technical Support Analyst Remote jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Technical Support Analyst Remote jobs? Cities near Chicago, IL with the most Technical Support Analyst Remote job openings:
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
Des Plaines, IL • On-site, Remote
Full-time
Medical, Retirement, PTO
Re-posted 22 days ago
Job description
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995