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Remote Tech Support Jobs in Chicago, IL (NOW HIRING)

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality ...

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

ProTouch Staffing

Tele Radiology - 100% Remote

Chicago, IL · On-site +1

$2.0K - $2.8K/wk

Remote Teleradiologist Job Type: Full-Time/Part-Time Location: Remote Qualifications: * Board ... Available. * Technology Support: Company-provided laptop with docking station or desktop.

Noor Locum

Diagnostic Radiologist

Tinley Park, IL · Remote

Integrated PACS and RIS * Remote IT support available during all shifts Qualifications * Board Certification in Diagnostic Radiology (ABR or AOBR) * Active Illinois medical license (or willingness to ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Chicago, IL

Remote Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do remote tech support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote tech support in Chicago, IL is $44,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $48,500.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Chicago, IL? The most popular types of Tech Support jobs in Chicago, IL are:
What are popular job titles related to Remote Tech Support jobs in Chicago, IL? For Remote Tech Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Chicago, IL look for? The top searched job categories for Remote Tech Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Tech Support jobs? Cities near Chicago, IL with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Chicago, IL as of July 2026, with employment types broken down into 5% Internship, 71% Full Time, 10% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,826 per year, or $21.6 per hour.

Field Technician / Remote Tech Hybrid

Andromeda Technology Solutions

Lockport, IL • On-site, Remote

$19.75 - $27/hr

Full-time

Re-posted 28 days ago

Job description

Job Description 

Andromeda is seeking talented self-starters who are driven to complete tasks thoroughly. As a vital member of our 10–12-person service department, you will troubleshoot client issues both remotely and on-site, as assigned by the Dispatcher. Your role involves efficiently restoring clients' functionality while upholding excellent customer service standards. We're looking for a versatile tech enthusiast who thrives in teamwork and seeks continuous learning opportunities. 

About You 

  • Experience: Minimum 1 year in an MSP or corporate IT environment. 

  • Skills: Proficient in IT areas such as PCs, laptops, servers, routers, Microsoft Server Operating Systems, Microsoft Workstation Operating Systems (Windows 7 to Windows 11), Microsoft Office, QuickBooks, Adobe software (Tech Support), hardware, software, and devices for layers 1, 2, and 3. Experience with Microsoft Azure and Office 365 is a plus. 

  • Location: Must be near Lockport, IL, to work from our office. 

Your Team 

You'll collaborate closely with: 

  • 2 Field Techs 

  • 4 Remote Techs 

  • 2 Escalation Techs/Team Leads 

  • 1 Dispatcher/Coordinator 

Responsibilities 

Your contributions will include: 

  • Conducting scheduled appointments at client sites. 

  • Working on tickets remotely. 

  • Collaborating with team members on resolving tickets. 

About Us 

  • Company: A 30-year-old technology service firm with a dedicated team of nearly 50

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