2

Remote Tech Support Jobs in Crystal Lake, IL (NOW HIRING)

Senior Counsel - Remote

Elgin, IL · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Psychiatrist (Remote)

Elgin, IL · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

next page

Showing results 1-20

Remote Tech Support information

See Crystal Lake, IL salary details

$26.2K

$42.2K

$64K

How much do remote tech support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote tech support in Crystal Lake, IL is $42,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
What cities near Crystal Lake, IL are hiring for Remote Tech Support jobs? Cities near Crystal Lake, IL with the most Remote Tech Support job openings:
Infographic showing various Remote Tech Support job openings in Crystal Lake, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Manager IT Finance Systems

Reynolds Consumer Products

Lake Forest, IL • On-site, Remote

$111K - $160K/yr

Full-time

Posted 8 days ago


Reynolds Consumer Products rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Overview

Join Reynolds Consumer Products...and Drive Your Career across a world of opportunities! We are passionate about achieving results and have fun winning as a team!

We provide amazing job opportunities for growth with competitive pay and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you! We currently have an opportunity for a Manager - IT Finance Systems at our Corporate Headquarters in Lake Forest, IL.

*Hybrid work week: Tues - Thurs onsite, Remote on Mon. Fri

Responsibilities 

As a Manager - IT Finance Systems, you will be responsible for the design, development, implementation, and control of Reynolds Consumer Products financial systems and applications.  Responsibilities will include leading projects and supporting cross functional supporting programs. 

You Will Have the Opportunity to Make Great Things Happen! 

  • Provide thought leadership on best practices / emerging technologies for Finance functions.
  • Support, plan, execute and manage IT project deliverables by partnering with internal and external resources.
  • Accountable for the design and support of ORACLE EPM Applications
  • Identify and implement AI-enabled capabilities within ORACLE EPM applications to improve forecasting, planning, reporting automation, data validation, and decision support while ensuring appropriate governance, security, and business adoption.
  • Drive implementation of software from solution design through hypercare leveraging internal resources and external systems integrators as required.
  • Manage projects to ensure they are completed on time and within budget
  • Recommend technology solutions with specialization in Financial Planning & Analysis and Consolidations, including the various technologies and analytical tools to support the finance organization
  • Accountable for the design and governance of FP&A technology.
  • Develop and deploy new processes and system configuration
  • Manage relationships with stakeholders across the Finance organization
  • Support business process improvement and technology support across Accounting, FP&A, Tax, Treasury, Investor Relations and Internal Audit and Cross Functional Finance integration.
  • Partner with Cybersecurity to minimize risk to RCP when partnering with software providers.
  • Provide additional support on the Finance workstream for current SAP S/4 migration

In this role, you will work with cross-functional teams to address problems and ensure quality solutions ultimately influencing individuals within and outside the IT department and making a significant impact on our business.

You Will Love It Here If... 

  • You pay great attention to detail but can still see the big picture
  • You thrive in a fast-paced environment
  • You are an expert problem-solver
Qualifications

Education

  • BA/BS degree in Information Systems, Finance, or a related field

Experience

  • 6+ years of experience in the implementations and/or support of ORACLE EPM Applications (FCCS, EPBCS, EDM)
  • Led business analytics & reporting solution build and delivery
  • CPG/Manufacturing experience (consulting or industry)
  • IT Project Life-cycle experience in design, configurations, testing, master data management, and post go-live.
  • Extensive experience managing projects with cross functional teams

Icing on the cake:

  • SAP S4 FICO experience

Want to know more? Check out our website or connect with us on LinkedIn!

Apply today to join a fast-growing innovative company!

Not a good fit but know someone who is? Please refer them!

Local candidates only, no relocation assistance available

Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!

For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at Recruitment@ReynoldsBrands.com.

No recruiter calls or emails please.

RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

Posted Salary RangeUSD $111,000.00 - USD $160,950.00 /ABonus EligibilityRole is eligible for 14% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.Employment Type: FULL_TIME

What Reynolds Consumer Products employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom