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Remote Tech Support Jobs in Carbondale, IL (NOW HIRING)

Hansoninc

Deputy CAD Administrator

Marion, IL · On-site +1

$50/hr

Deputy CAD Administrator Position Summary The Deputy CAD Administrator supports the overall ... Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ...

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Carbondale, IL

Remote Tech Support information

See Carbondale, IL salary details

$27K

$43.5K

$66K

How much do remote tech support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote tech support in Carbondale, IL is $43,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What job categories do people searching Remote Tech Support jobs in Carbondale, IL look for?

The top searched job categories for Remote Tech Support jobs in Carbondale, IL are:

What cities near Carbondale, IL are hiring for Remote Tech Support jobs?

Cities near Carbondale, IL with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Carbondale, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,453 per year, or $20.9 per hour.

Remote Insurance Sales Consultant

InsuraTec

Carbondale, IL • Remote

Full-time, Part-time

Posted 2 days ago

New

Job description

Remote Insurance Sales Consultant – Work From Home

Job Type: Full-Time
Location: Remote / Virtual
Compensation: Commission Only
Schedule: Flexible Full-Time Hours
Lead Support: Access to Company- Leads

Build a Career in Remote Insurance Sales

We are seeking motivated professionals for a full-time Remote Insurance Sales Consultant position. You will meet virtually with prospective clients to identify their insurance needs and explain suitable financial protection solutions.

There is no door-to-door selling, traditional cold calling, or network marketing. Previous insurance experience is not required, and entry-level candidates are welcome.

What You Will Do

  • Connect with prospective clients through phone and virtual appointments.
  • Work with leads to develop new business opportunities.
  • Understand each client’s financial concerns and insurance needs.
  • Explain insurance options clearly and professionally.
  • Recommend appropriate solutions using a consultative sales approach.
  • Build trust and maintain positive client relationships.
  • Complete required product, sales, and compliance training.
  • Manage your schedule, appointments, and follow-up activities.

What We Are Looking For

  • Strong communication and customer service skills.
  • Self-motivated, dependable, and comfortable working independently.
  • Able to follow a structured sales process and accept coaching.
  • Comfortable communicating with clients by phone and video.
  • Organized and consistent with follow-up.
  • Available to work full-time or part-time.
  • Willing to obtain a state insurance license; licensing training and guidance are provided.

Previous experience in customer service, sales, real estate, recruiting, hospitality, financial services, or account management is helpful but not required.

What We Offer

  • Access to company leads
  • Fully remote, work-from-home position
  • Flexible full-time/part-time schedule
  • Commission-only compensation
  • Performance-based uncapped income potential
  • Comprehensive insurance and sales training
  • Ongoing coaching and team support
  • Professional growth and advancement opportunities
  • No door-to-door sales
  • No traditional cold calling

Apply Today

If you are goal-oriented, coachable, and interested in developing a career in insurance sales, apply today. Please briefly explain why you would succeed in a full-time, commission-based remote sales position.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.