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Remote It Support Jobs in Chicago, IL (NOW HIRING)

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... IT services and solutions provider in the US. We have aligned with many of today's global ...

Noor Locum

Diagnostic Radiologist

Tinley Park, IL · Remote

Integrated PACS and RIS * Remote IT support available during all shifts Qualifications * Board Certification in Diagnostic Radiology (ABR or AOBR) * Active Illinois medical license (or willingness to ...

Topel Forman

Information Technology Consultant

Chicago, IL · On-site +1

  • Medical

  • Retirement

As an IT Consultant, you will have several years of experience working in Information Technology to ... as remote support. To learn more about TFIS, please visit our website at This is a full-time ...

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

Title : Director of IT - (Manufacturing and Industrial) Infrastructure and Delivery Location ... remote users. * Partner with operational technology teams to support secure IT/OT integration ...

Procom

Director IT Operations

Addison, IL · On-site +1

This position is remote but preferably in larger markets such as Chicago, Charlotte, or Atlanta. Director IT Operations - The Director of IT Operations is a newly created leadership position ...

Withum

IT Service Analyst I

Lincolnshire, IL · On-site +1

$65K - $70K/yr

Under supervision of the Senior IT Services Manager, the Service Technician provides first and ... Delivering remote support to users throughout the Firm via phone, email, chat or our remote support ...

Natus Medical Incorporated

IT Director

Schaumburg, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is responsible for setting the company's IT strategy and vision in alignment with corporate objectives to support business scalability. The ideal candidate will lead the management of the ...

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Remote It Support information

See Chicago, IL salary details

$14

$25

$38

How much do remote it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote it support in Chicago, IL is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.23 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Chicago, IL? The most popular types of It Support jobs in Chicago, IL are:
What are popular job titles related to Remote It Support jobs in Chicago, IL? For Remote It Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Chicago, IL look for? The top searched job categories for Remote It Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote It Support jobs? Cities near Chicago, IL with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,757 per year, or $25.8 per hour.

AV / IT Support Engineer

Sentinel

Deerfield, IL • On-site, Remote

$40 - $45/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted yesterday

Sentinel Real Estate rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

46th of 251 rated facilities management

Job description

Responsibilities

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance.

 

This is a contract to hire position located onsite in Deerfield, IL

Qualifications

Qualifications 

Required:

  • 2+ years of experience in IT infrastructure or technical support roles.
  • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony).
  • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints).
  • Experience with Crestron AV control systems and Polycom Studio X50.
  • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio.
  • Working knowledge of Microsoft 365 administration.
  • Excellent troubleshooting skills and ability to communicate technical concepts clearly.
  • Proven ability to work independently and collaboratively in fast-paced environments.
  • Experience supporting executive-level users with professionalism and responsiveness.
  • Strong written and verbal communication skills.
  • The candidate must have a car, as this position requires travel between locations
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

Preferred:

  • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming.
  • Experience with Zoom CRC or similar conferencing connectors.
  • Familiarity with ITIL practices and service management tools (e.g., ServiceNow).
  • Experience supporting hybrid work environments and remote collaboration technologies.

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: 

$40-$45 per hour

 

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Overview

MOTIVATED.....make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The "Know Your Rights" Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

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Employment Type: OTHER

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