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Apprentice It Support Jobs in Chicago, IL (NOW HIRING)

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IT Support Specialist

Plainfield, IL · On-site

$25 - $28/hr

Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...

IT Support Technician Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with ...

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

IT Support Tech

Tinley Park, IL · On-site

$28.80 - $35.20/hr

IT Support Technician Transdev in Tinley Park, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with ...

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Description Our Client is seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing ...

New

IT Support Specialist

Aurora, IL · Hybrid

$45K - $50K/yr

The primary responsibility of the IT Support Specialist is to provide response-oriented support of customer requests and issues. The position requires some IT support experience, strong ...

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

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Showing results 1-20

Apprentice It Support information

See Chicago, IL salary details

$11

$19

$28

How much do apprentice it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for apprentice it support in Chicago, IL is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the most commonly searched types of It Support jobs in Chicago, IL?

The most popular types of It Support jobs in Chicago, IL are:

What are popular job titles related to Apprentice It Support jobs in Chicago, IL?

For Apprentice It Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Chicago, IL look for?

The top searched job categories for Apprentice It Support jobs in Chicago, IL are:

$22.25 - $30.50/hr

Full-time

Posted 9 days ago


Job description

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).

Ensure compliance with data security protocols and regulations.

Verify and document successful data erasure.

Troubleshoot and resolve basic hardware issues related to storage devices.

Properly dispose of or repurpose wiped drives per company policy.

Maintain accurate inventory of processed drives.

Qualifications:
Experience in IT support, computer repair, or data security.

Familiarity with data sanitization tools and techniques.

Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.

Ability to follow strict security protocols.

Ability to free up space on hard drive/improve performance and speed.

Keep track of inventory. Depose of E-Waste and track serial numbers

Strong attention to detail and documentation skills.

Preferred Qualifications:

Experience with disk cloning and imaging software.

High School Diploma required/College degree preferred
Must have some experience working with computers