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Apprentice It Support Jobs (NOW HIRING)

Pinnacle Group

$23.25 - $31.75/hr

Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...

Link Technologies

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: Perform imaging, testing, and deployment of iPads ...

zTrip Worldwide

IT Support

Kansas City, MO · On-site

$24 - $27/hr

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech

IT Support Specialist

Lawton, OK

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Made In Oregon

IT Support

Portland, OR · On-site

$21 - $23/hr

Made in Oregon is seeking an Information Technology support to become involved in the daily operations of our company. The ideal candidate for this position will have strong organizational ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Tata Consultancy Services

IT Support

Norco, LA · On-site

$22.25 - $30.50/hr

Tata Consultancy Services is a leading IT services and consulting company, and they are seeking an IT Support Engineer. The role involves providing end-user support, managing incidents, and ...

New

American Technology Consulting

IT Support

Boise, ID · On-site

$20.50 - $28/hr

Three years of IT support experience. * Bachelor's Degree preferred. Knowledge, Skills, and Abilities: * Experience onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and ...

Tekberry

IT Support

Redwood City, CA · On-site

$30 - $35/hr

Title: IT Support Pay Rate: $30-35/hr Job Type: Contract Position Shift(s): Mon - Fri, Day Location: Redwood City-Palo Alto, CA Job Code: JPC-10439 Tekberry is looking for a highly qualified and ...

mcw

IT Support Tech

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

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Apprentice It Support information

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$11

$19

$28

How much do apprentice it support jobs pay per hour?

As of May 29, 2026, the average hourly pay for apprentice it support in the United States is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

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Apprentice It Support jobs near you
IT Support Apprentice

IT Support Apprentice

Pinnacle Group

On-site

$23.25 - $31.75/hr

Part-time

Posted 19 days ago

Job description

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

Key Responsibilities

  • Provide day to day technical support. Work on assigned incidents, problems, changes, projects, and tasks using FreshService ticketing system.

  • Support Pinnacle Group endpoints, which includes workstations, laptops, mobile devices, IoT, and servers.

  • Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365.

  • Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and assisting users.

  • Clear communicator verbally and in writing. Technical troubleshooting, root cause analysis, and steps to resolution. Author knowledge base articles, systems documentation, and ticket notation.

Qualifications

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