$23.25 - $31.75/hr
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...
$23.25 - $31.75/hr
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...
Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
Clearwater, FL · Remote
$60K - $100K/yr
We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...
Quick apply
IT Support Specialist
Clearwater, FL · Remote
$60K - $100K/yr
We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...
IT Support
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
IT Support
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
IT Support
$22.25 - $30.50/hr
IT Support We are seeking a dependable and service-oriented IT Support Technician (Tier 1) to provide day-to-day technical support to employees across our organization. This role is the first point ...
Quick apply
IT Support
$22.25 - $30.50/hr
IT Support We are seeking a dependable and service-oriented IT Support Technician (Tier 1) to provide day-to-day technical support to employees across our organization. This role is the first point ...
IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
Quick apply
IT Support
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Quick apply
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support
Farmington, CT · On-site
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
Quick apply
IT Support
Farmington, CT · On-site
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
North Chicago, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
North Chicago, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support
Phoenix, AZ · On-site
$23.75 - $27.50/hr
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This ...
Quick apply
IT Support
Phoenix, AZ · On-site
$23.75 - $27.50/hr
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This ...
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
IT Support Technician
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
IT Support Specialist
$25 - $32/hr
Description We are seeking a dependable and customer-focused IT Support Specialist to join our client's team in West Jefferson, Ohio . This is an excellent opportunity for an experienced IT professi ...
IT Support Specialist
$25 - $32/hr
Description We are seeking a dependable and customer-focused IT Support Specialist to join our client's team in West Jefferson, Ohio . This is an excellent opportunity for an experienced IT professi ...
IT Support Tech
$20.75 - $28.75/hr
Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: (Remote, with travel 0-50%) Must be located in Pittsburg, PA FLSA Status:
IT Support Tech
$20.75 - $28.75/hr
Yes Job Title :IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: (Remote, with travel 0-50%) Must be located in Pittsburg, PA FLSA Status:
IT Support Tech
Tallahassee, FL · On-site
$19.50 - $26.50/hr
No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt Role Summary The IT Support Technician provides technical ...
IT Support Tech
Tallahassee, FL · On-site
$19.50 - $26.50/hr
No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt Role Summary The IT Support Technician provides technical ...
Apprentice It Support information
See salary details
$11.06 - $12.61
1% of jobs
$12.61 - $14.16
4% of jobs
$14.16 - $15.71
12% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$15.71 - $17.26
16% of jobs
The median wage is $18.27 / hr.
$17.26 - $18.82
26% of jobs
$18.82 - $20.37
14% of jobs
$20.64 is the 75th percentile. Wages above this are outliers.
$20.37 - $21.92
11% of jobs
$21.92 - $23.47
5% of jobs
$23.47 - $25.02
5% of jobs
$25.02 - $26.57
4% of jobs
$26.57 - $28.13
1% of jobs
$11
$19
$28
How much do apprentice it support jobs pay per hour?
As of Jul 11, 2026, the average hourly pay for apprentice it support in the United States is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What is the difference between Apprentice It Support vs Help Desk Technician?
| Aspect | Apprentice It Support | Help Desk Technician |
|---|---|---|
| Certifications | Entry-level, often no formal certifications required | Basic certifications like CompTIA A+ may be preferred |
| Work Environment | Training-focused, supervised environment, often in a learning phase | Operational, providing technical support to users |
| Responsibilities | Learning and assisting with basic IT tasks, gaining experience | Resolving user issues, troubleshooting hardware/software |
The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.
What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?
Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.
What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?
To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.
What are Apprentice IT Support roles?
Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
More about Apprentice It Support jobs
What cities are hiring for Apprentice It Support jobs? Cities with the most Apprentice It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Apprentice It Support jobs? States with the most job openings for Apprentice It Support jobs include:
What job categories do people searching Apprentice It Support jobs look for? The top searched job categories for Apprentice It Support jobs are:
Job description
Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Key Responsibilities
Provide day to day technical support. Work on assigned incidents, problems, changes, projects, and tasks using FreshService ticketing system.
Support Pinnacle Group endpoints, which includes workstations, laptops, mobile devices, IoT, and servers.
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365.
Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and assisting users.
Clear communicator verbally and in writing. Technical troubleshooting, root cause analysis, and steps to resolution. Author knowledge base articles, systems documentation, and ticket notation.
Qualifications