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Executive It Support Jobs (NOW HIRING)

About the Role As Executive IT Support Lead you will build and lead a high-touch, white-glove IT support program for OpenAI's executives. Your responsibilities include designing a program that grows ...

Build and own the executive IT support process and procedures * Accurately manage crisis escalation and triage appropriately to other support teams * Respond to Executive technology support issues ...

Executive IT Support Engineer

Warren, NJ · On-site

$80K - $100K/yr

Title: Executive IT Support Engineer Company: Everest Global Services, Inc. Job Category: Technology About Everest: Everest is a global leader in risk management, rooted in a rich, 50+ year heritage ...

Deliver white-glove, executive-grade IT support, including proactive device health management, rapid response for critical matters, and on-site support for senior leaders as required. * Support and ...

Title: Executive IT Support Engineer Company: Everest Global Services, Inc. Job Category: Technology About Everest: Everest is a global leader in risk management, rooted in a rich, 50+ year heritage ...

Executive IT Support Lead

Warren, OH · On-site

$75K - $90K/yr

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Executive IT Support Lead. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and ...

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Executive IT Support Lead. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and ...

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Executive IT Support Lead. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and ...

Minimum 5+ years IT support experience at a company of similar size and complexity as PepsiCo. * Minimum 2+ years supporting Executives. Mandatory 'Technical' Skills * Highly proficient with complete ...

Role Summary URBN is looking for an Executive IT Support Lead that will deliver high-touch, "white-glove" technical assistance to the senior leadership and executive teams at URBN, ensuring our most ...

Role Summary URBN is looking for an Executive IT Support Lead that will deliver high-touch, "white-glove" technical assistance to the senior leadership and executive teams at URBN, ensuring our most ...

VIP Executive IT/AV Support Engineer AMAT New York, New York, United States Job ID: 519686 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates ...

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Executive It Support information

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$26.5K

$93.6K

$184K

How much do executive it support jobs pay per year?

As of Jul 8, 2026, the average yearly pay for executive it support in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive IT Support professional, and why are they important?

To thrive as an Executive IT Support professional, you need advanced troubleshooting skills, strong knowledge of operating systems and enterprise applications, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise collaboration tools, remote support platforms, and mobile device management systems is essential. Discretion, proactive communication, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities are crucial for ensuring seamless technology experiences for executives, minimizing downtime, and maintaining confidentiality in high-stakes business environments.

What is the difference between Executive It Support vs IT Support Specialist?

AspectExecutive It SupportIT Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentCorporate offices, executive supportVarious settings including offices, data centers
Employer & IndustryBusinesses, corporate sectorsIT firms, corporate, and technical environments
Search & Comparison IntentUnderstanding roles supporting executivesTechnical support for general users and systems

Executive It Support focuses on providing specialized technical assistance to company executives, often requiring a higher level of discretion and tailored support. In contrast, IT Support Specialists handle broader technical issues across the organization, supporting various users and systems. Both roles require similar certifications but differ in scope and target audience.

What are the typical collaboration dynamics between Executive IT Support professionals and C-suite executives?

Executive IT Support professionals regularly work in close partnership with C-suite executives, providing highly responsive technical assistance and anticipating technology needs to minimize disruptions. This often involves proactive communication, maintaining confidentiality, and adapting to rapidly changing priorities. Building trust and demonstrating discretion are essential, as you'll frequently handle sensitive information and provide solutions under tight deadlines. Expect to coordinate with other IT specialists to resolve complex issues efficiently and to ensure executives have seamless access to critical systems both onsite and remotely.

What is Executive IT Support?

Executive IT Support refers to specialized technical assistance provided to top-level executives, such as CEOs and other C-suite leaders, within an organization. This role involves managing and resolving complex IT issues quickly and discreetly to minimize downtime and protect sensitive information. Executive IT Support professionals often handle personalized technology setups, secure communications, and troubleshooting for both office and mobile environments, ensuring that executives can work efficiently and securely at all times.
More about Executive It Support jobs
What cities are hiring for Executive It Support jobs? Cities with the most Executive It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Executive It Support jobs? States with the most job openings for Executive It Support jobs include:
What job categories do people searching Executive It Support jobs look for? The top searched job categories for Executive It Support jobs are:
Infographic showing various Executive It Support job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.
Executive IT Support Lead

Executive IT Support Lead

OpenAI

San Francisco, CA • On-site

Full-time

Re-posted 15 days ago


Job description

About the Team
Employee Tech Experience (ETX) provides the technology and services that all OpenAI employees interact with throughout their journey with the company. Our goal is to create journeys that guide employees through all stages of their time at OpenAI. ETX is a team of includes IT Support, Logistics, System Operations, and ITAV.
About the Role
As Executive IT Support Lead you will build and lead a high-touch, white-glove IT support program for OpenAI's executives. Your responsibilities include designing a program that grows with the changing needs of our executives as the company scales and providing direct IT support to our executives. You will have the opportunity to define how executive support operates with the support of everyone in IT to ensure our executives have the best, most secure technology.
We are looking for someone who has years of success providing the highest level of IT Support for executives at high-growth companies. You should be excellent at communication, troubleshooting, prioritization, coordination, and delegation. Your success in the role depends on your ability to build trust with executives and their business partners and with your peers in ETX and IT.
You'll be responsible for:
  • Defining "excellent" Executive IT Support. Bring the best of your knowledge and experience to OpenAI and grow Executive IT Support as the company scales. You will meet the executives and EBPs where they're at to build the program to fit their needs.
  • Acting as frontline Executive IT Support. You will be trusted with supporting our most senior leaders and their EBPs with all of their technology needs on their timeline. Clearly articulate issues, solutions, and timelines at the level of detail each stakeholder needs.
  • Coordinating with IT and Security. Your team is here to support you while you support the executives. You will coordinate all needs with a broad team of professionals here to make sure you and the executives are successful and agile.
  • Representing IT Excellence. You will help IT succeed by identifying emerging needs for our executives and helping IT proactively solve problems before they occur.

We're looking for someone with:
  • 8+ years of experience providing Executive IT Support with deep familiarity in the technical requirements of the C-suite in large, fast-paced, public companies.
  • Strong technical experience in macOS and Windows, identity and device management (e.g. Azure AD, Jamf, Intune) and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.
  • Excellent written and verbal communication skills, ensuring clarity and professionalism in all interactions.
  • A strong attention to detail, consistently setting clear expectations and tracking all requests from end to end.
  • A security-, and compliance-first mindset to ensure executive hardware and data remains safe.
  • Discretion in handling sensitive information.

Workplace & Location
This role is based out of our San Francisco office and requires 5 days in office per week, with domestic and international travel required multiple times a month as needed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.