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Executive It Support Jobs (NOW HIRING)

Sr. IT Manager

Charlotte, NC · On-site

$129K - $129K/yr

Executive Care (Diamond / Platinum / C-Suite Support) - high-touch, 24/7 IT support for executives and their offices * Event Services - planning and execution of IT services supporting executive ...

Position Overview The VIP Executive IT/AV Support Engineer provides dedicated, on-site and remote technical support to C-level executives and senior leadership. The role will be based out of our New ...

Executive & Branch IT Support Reporting Manager Title: Manager, IT Service Delivery FLSA Status: Exempt Work Arrangement: Hybrid - General Date Created: 5/2026 Date Revised: Created By: Jeramey ...

IT Support

Columbus, IN · On-site

$19.23/hr

Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network ...

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership, ensuring optimal performance of ...

New

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership, troubleshooting hardware and ...

New

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

Our client is looking for a polished, articulate, and highly professional IT Support Technician to ... Handle sensitive requests (new hires, terminations, executive matters) with discretion * Contribute ...

Xerox corporation is seeking a high-energy, self-motivated Sales Executive - IT Solutions to join ... support of Xerox behind you. Key Responsibilities: * Develop a deep understanding of Xerox ...

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

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Executive It Support information

See salary details

$26.5K

$93.6K

$184K

How much do executive it support jobs pay per year?

As of Jun 17, 2026, the average yearly pay for executive it support in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive IT Support professional, and why are they important?

To thrive as an Executive IT Support professional, you need advanced troubleshooting skills, strong knowledge of operating systems and enterprise applications, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise collaboration tools, remote support platforms, and mobile device management systems is essential. Discretion, proactive communication, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities are crucial for ensuring seamless technology experiences for executives, minimizing downtime, and maintaining confidentiality in high-stakes business environments.

What is the difference between Executive It Support vs IT Support Specialist?

AspectExecutive It SupportIT Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentCorporate offices, executive supportVarious settings including offices, data centers
Employer & IndustryBusinesses, corporate sectorsIT firms, corporate, and technical environments
Search & Comparison IntentUnderstanding roles supporting executivesTechnical support for general users and systems

Executive It Support focuses on providing specialized technical assistance to company executives, often requiring a higher level of discretion and tailored support. In contrast, IT Support Specialists handle broader technical issues across the organization, supporting various users and systems. Both roles require similar certifications but differ in scope and target audience.

What are the typical collaboration dynamics between Executive IT Support professionals and C-suite executives?

Executive IT Support professionals regularly work in close partnership with C-suite executives, providing highly responsive technical assistance and anticipating technology needs to minimize disruptions. This often involves proactive communication, maintaining confidentiality, and adapting to rapidly changing priorities. Building trust and demonstrating discretion are essential, as you'll frequently handle sensitive information and provide solutions under tight deadlines. Expect to coordinate with other IT specialists to resolve complex issues efficiently and to ensure executives have seamless access to critical systems both onsite and remotely.

What is Executive IT Support?

Executive IT Support refers to specialized technical assistance provided to top-level executives, such as CEOs and other C-suite leaders, within an organization. This role involves managing and resolving complex IT issues quickly and discreetly to minimize downtime and protect sensitive information. Executive IT Support professionals often handle personalized technology setups, secure communications, and troubleshooting for both office and mobile environments, ensuring that executives can work efficiently and securely at all times.
More about Executive It Support jobs
What cities are hiring for Executive It Support jobs? Cities with the most Executive It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Executive It Support jobs? States with the most job openings for Executive It Support jobs include:
Infographic showing various Executive It Support job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.
Sr. IT Manager

Sr. IT Manager

Honeywell

Charlotte, NC • On-site

$129K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

66th of 518 rated manufacturers


Job description

Job Description
As a Sr. IT Manager - Executive Care & Event Services, you will lead and transform Honeywell's premium Executive IT support capability, delivering world-class, white-glove services to senior executives and enabling seamless IT experiences for high-visibility executive events.
This role combines two critical service domains:
  • Executive Care (Diamond / Platinum / C-Suite Support) - high-touch, 24/7 IT support for executives and their offices
  • Event Services - planning and execution of IT services supporting executive engagements, board meetings, and global events

You will drive operational excellence, governance, and service innovation across both areas, ensuring consistent, proactive, and high-quality executive experience.
You will report directly to our Senior Director of IT and you'll work out of our Charlotte, NC, or Atlanta, GA location on a Hybrid work schedule.
Hybrid Work Schedule Note: For the first 90 days New Hires must be prepared to work 100% onsite Monday - Friday.
Responsibilities
KEY RESPONSIBILITIES
  • Lead delivery of premium executive IT support, ensuring fast response, high quality, and discretion aligned with Diamond Support standards
  • Ensure 24/7 global coverage, including on-call and follow-the-sun support, meeting defined SLAs and response targets
  • Oversee incident management, escalations, and resolution, ensuring proper tracking, documentation, and continuous improvement
  • Drive proactive support through regular executive workspace checks, conference room readiness, and anticipation of issues before they impact executives
  • Own IT delivery for executive events, including planning, technical readiness, live support, and post-event reviews
  • Establish and standardize event support processes to ensure consistent, scalable delivery across regions
  • Coordinate with infrastructure, network, AV, and security teams to ensure reliable technology for executive interactions and events
  • Lead and develop a global team with clear roles, accountability, and effective coverage across services
  • Implement structured operational rhythms (e.g., LSW, daily checks, service reviews) to ensure consistency and performance
  • Govern the Executive Services model, including support tiers, escalation paths, and service reviews
  • Act as primary escalation point for executive IT issues, ensuring quick resolution and strong stakeholder trust
  • Promote a strong customer focus, delivering a seamless and personalized executive experience
  • Drive continuous improvement through feedback, metrics, and process optimization
  • Identify automation and innovation opportunities (e.g., AI, analytics) to improve efficiency and proactive support
  • Align Executive Services with broader IT and Digital Workplace strategy

KEY SUCCESS METRICS
  • Executive satisfaction and experience outcomes
  • SLA adherence and response performance
  • Incident resolution effectiveness and speed
  • Event delivery success and stakeholder feedback
  • Team engagement, performance, and retention
  • Continuous improvement and automation adoption

Qualifications
YOU MUST HAVE
  • 8+ years of experience in IT Service Delivery, End User Computing, or Executive Support
  • Proven experience managing high-touch IT support teams for senior stakeholders
  • Strong understanding of incident management, IT operations, and SLA-driven service delivery
  • Experience managing global teams and on-call support models
  • Ability to perform effectively in high-pressure, high-visibility environments

WE VALUE
  • Experience with executive support models (e.g., Diamond / Platinum support)
  • Strong leadership, communication, and stakeholder management skills
  • Deep understanding of Digital Workplace technologies (collaboration, endpoint, AV environments)
  • Proactive, solution-oriented mindset with strong decision-making capabilities
  • Experience with ServiceNow or similar ITSM platforms

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date June 9th, 2026
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en)
THE BUSINESS UNIT
Honeywell Corporate (CORP) provides enterprise-wide services and solutions that support Honeywell's diverse business portfolio. The Corporate IT team drives innovation and operational excellence by delivering scalable and secure technology solutions that empower our businesses globally. We focus on enabling digital transformation, enhancing cybersecurity, and optimizing IT infrastructure to support Honeywell's strategic objectives and growth.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906