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2Nd Shift It Support Jobs (NOW HIRING)

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Echo IT Solutions

IT Support Specialist

Temple, TX · On-site

IT Support Specialist - Senior Level (PC, Mac & Manufacturing Systems) Location: Temple, Texas (Day1 Onsite) We are seeking an experienced and highly motivated IT Support Specialist to join our ...

EWF

IT Support

Artesia, NM · On-site

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

ProTek IT Solutions

Be Seen First

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

BasecodeTech

$20 - $27.25/hr

Provide remote IT support to team members across different locations. * Troubleshoot and resolve hardware, software, and network issues in a timely manner. * Develop and maintain integrations ...

Ocean Network Express

Analyst, IT Support

Lombard, IL · On-site

$50K - $65K/yr

This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology ...

Soni Resources

IT Support

Manhattan, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...

Tekberry

IT Support

Redwood City, CA · On-site

$30 - $35/hr

Title: IT Support Pay Rate: $30-35/hr Job Type: Contract Position Shift(s): Mon - Fri, Day Location: Redwood City-Palo Alto, CA Job Code: JPC-10439 Tekberry is looking for a highly qualified and ...

Y-Tech

IT Support Specialist

Lawton, OK

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Upstart

IT Support Analyst

New York, NY

Minimum Qualifications * 2+ years of experience in a technical support, IT support, or customer service environment supporting macOS. * 2+ years of experience providing first- and second-level ...

TEKsystems

IT Support Engineer

Andover, MA

$28 - $34/hr

Job Title: IT Support Engineer (2nd Shift) Location: Andover, MA (Onsite) Job Type: Contract (MSP Environment) - Long-Term, Year-Over-Year Shift: 2nd Shift - Wednesday-Saturday, 4:00PM-2:00AM Must be ...

Tekberry

IT Support

Palo Alto, CA · On-site

$25.25 - $34.75/hr

IT Support Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health ...

JGM

Operations IT Support Technician

Downingtown, PA

$22.25 - $30.50/hr

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... second shift support. * Ability to remain active and on your feet throughout the day. Preferred ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

Position Summary We are seeking a motivated Operational IT Technician, based in Downingtown, PA ... second shift support. * Ability to remain active and on your feet throughout the day. Preferred ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

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2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 2nd Shift IT Support Specialist, and why are they important?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd Shift IT Support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.

What are 2nd Shift IT Support roles?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

More about 2Nd Shift It Support jobs
What cities are hiring for 2Nd Shift It Support jobs? Cities with the most 2Nd Shift It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most 2Nd Shift It Support jobs? States with the most job openings for 2Nd Shift It Support jobs include:
What job categories do people searching 2Nd Shift It Support jobs look for? The top searched job categories for 2Nd Shift It Support jobs are:
2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, 5% Contract, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support Technician - 2nd Shift

IT Support Technician - 2nd Shift

Annapolis Micro Systems, Inc.

Annapolis, MD • On-site

$80K - $105K/yr

Full-time, Other

Posted 7 days ago

Job description

Do you thrive on solving technical problems and helping others? Are you passionate about maintaining smooth IT operations and making tech work seamlessly for everyone? Can you balance hands-on hardware tasks with smart troubleshooting and detailed documentation?
Annapolis Micro Systems, Inc. is seeking a self-motivated and creative IT Support Technician to expand our world-class team. As the IT Support Technician, you will be responsible for helping to resolve technical issues, administering IT systems, and ensuring smooth day-to-day operations. As the first line of support for end-users, you'll play a critical role in the health of our internal IT environment.
Envision yourself playing an important role on a growing team that supplies cutting-edge electronic products to all the major defense contractors, Fortune 500 companies, and multiple government agencies.
Join us and become part of the future of computing technology!
This position will be on the 2nd shift, 2:00 p.m. to 11:00 p.m., Monday through Friday. The initial training period will take place during standard working hours, 9 a.m. to 5 p.m.
Responsibilities
  • Answer IT support tickets. Perform troubleshooting to correct user issues and follow up until a solution is found. Respond to inquiries concerning systems operations and diagnose system hardware, software, network, and operator issues.
  • Configure, test, and install enterprise IT equipment, including computers, monitors, printers, scanners. Install drivers, firmware, software packages, and operating systems.
  • Monitor day-to-day operation of equipment and systems. Recommend and/or perform actions to correct software, hardware, equipment, or system problems on computers, conference room technology, networking equipment, and peripheral devices.
  • Perform onboarding/offboarding processes (account setup and hardware deployment)
  • Provide information and assistance to users using Microsoft 365 applications and services (Outlook, Teams, Excel, Project, etc).
  • Help with internal documentation, procedures, policies, including CMMC tasks, and maintain detailed notes/changelog.
  • Maintain equipment inventory and related documentation.
  • Assist with network and security testing (wireless, wired, and security settings).
  • Review and investigate low-level SIEM and Defender alerts.

Requirements
  • Bachelor's or Master's in Computer Science, Information Systems or IT related degree
  • Hardware/Software installation and maintenance experience
  • Strong understanding of networking (TCP/IP, DNS, DHCP, segmentation)
  • Excellent desktop troubleshooting and help desk support skills
  • Ability to lift 50 lbs.
  • U.S. Citizenship

Desired Technical Background
  • Strong knowledge of desktop operating systems
  • Microsoft 365 applications
  • Basic administration of Active Directory and Entra
  • Familiarity of basic networking concepts
  • 1-3 years of experience in a technical support or helpdesk role
  • IT certifications (CompTIA Security+, Network+, Microsoft, etc.) are a plus

In compliance with local laws regarding pay transparency, the salary range for this role is $80,000/yr to $105,000/yr; however, Annapolis Micro Systems considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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