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2Nd Shift It Support Jobs (NOW HIRING)

Annapolis Micro Systems

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IT Support Technician - 2nd Shift

Annapolis, MD · On-site

$80K - $105K/yr

... 2nd shift, 2:00 p.m. to 11:00 p.m., Monday through Friday. The initial training period will take place during standard working hours, 9 a.m. to 5 p.m. Responsibilities * Answer IT support tickets.

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

New

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte, NC(Onsite) Duration: 12+ Months Contract The Executive Leadership and Headquarters IT Support ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Paid time off Basic Functions: * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Onsite and Help Desk user support, this position ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting ... Provide first- and second-level technical support to employees by phone, email, Microsoft Teams ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting ... Provide first- and second-level technical support to employees by phone, email, Microsoft Teams ...

SLK America Inc.

it support

Charles Town, WV · On-site

The IT Support Specialist position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partner. The Support Specialist ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Must be available to work this shift. Why Join American Cruise Lines? At American Cruise Lines, our ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

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2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What cities are hiring for 2Nd Shift It Support jobs?

Cities with the most 2Nd Shift It Support job openings:

What are the most commonly searched types of It Support jobs?

The most popular types of It Support jobs are:

What states have the most 2Nd Shift It Support jobs?

States with the most job openings for 2Nd Shift It Support jobs include:

2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Technician - 2nd Shift

Annapolis Micro Systems, Inc.

Annapolis, MD • On-site

$80K - $105K/yr

Full-time, Other

Re-posted 4 days ago

Job description

Annapolis, MD (On-site)
Do you thrive on solving technical problems and helping others? Are you passionate about maintaining smooth IT operations and making tech work seamlessly for everyone? Can you balance hands-on hardware tasks with smart troubleshooting and detailed documentation?
Annapolis Micro Systems, Inc. is seeking a self-motivated and creative IT Support Technician to expand our world-class team. As the IT Support Technician, you will be responsible for helping to resolve technical issues, administering IT systems, and ensuring smooth day-to-day operations. As the first line of support for end-users, you'll play a critical role in the health of our internal IT environment.
Envision yourself playing an important role on a growing team that supplies cutting-edge electronic products to all the major defense contractors, Fortune 500 companies, and multiple government agencies.
Join us and become part of the future of computing technology!
This position will be on the 2nd shift, 2:00 p.m. to 11:00 p.m., Monday through Friday. The initial training period will take place during standard working hours, 9 a.m. to 5 p.m.
Responsibilities
  • Answer IT support tickets. Perform troubleshooting to correct user issues and follow up until a solution is found. Respond to inquiries concerning systems operations and diagnose system hardware, software, network, and operator issues.
  • Configure, test, and install enterprise IT equipment, including computers, monitors, printers, scanners. Install drivers, firmware, software packages, and operating systems.
  • Monitor day-to-day operation of equipment and systems. Recommend and/or perform actions to correct software, hardware, equipment, or system problems on computers, conference room technology, networking equipment, and peripheral devices.
  • Perform onboarding/offboarding processes (account setup and hardware deployment)
  • Provide information and assistance to users using Microsoft 365 applications and services (Outlook, Teams, Excel, Project, etc).
  • Help with internal documentation, procedures, policies, including CMMC tasks, and maintain detailed notes/changelog.
  • Maintain equipment inventory and related documentation.
  • Assist with network and security testing (wireless, wired, and security settings).
  • Review and investigate low-level SIEM and Defender alerts.

Requirements
  • Bachelor's or Master's in Computer Science, Information Systems or IT related degree
  • Hardware/Software installation and maintenance experience
  • Strong understanding of networking (TCP/IP, DNS, DHCP, segmentation)
  • Excellent desktop troubleshooting and help desk support skills
  • Ability to lift 50 lbs.
  • U.S. Citizenship

Desired Technical Background
  • Strong knowledge of desktop operating systems
  • Microsoft 365 applications
  • Basic administration of Active Directory and Entra
  • Familiarity of basic networking concepts
  • 1-3 years of experience in a technical support or helpdesk role
  • IT certifications (CompTIA Security+, Network+, Microsoft, etc.) are a plus

In compliance with local laws regarding pay transparency, the salary range for this role is $80,000/yr to $105,000/yr; however, Annapolis Micro Systems considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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