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2Nd Shift It Support Jobs (NOW HIRING)

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

BWX Technologies

IT Support Analyst

Barberton, OH · On-site

Provide 1st and 2nd level Service Desk support to end users and remote Site Administrators ... Work with IT Operations management to determine strategic directions for the desktop environment ...

BWX Technologies

IT Support Analyst

Lynchburg, VA · On-site

Provide 1st and 2nd level Service Desk support to end users and remote Site Administrators ... Work with IT Operations management to determine strategic directions for the desktop environment ...

SpaceX

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Provide 1st and 2nd, and 3rd tier support to SpaceX employees. * Manage on site inventory and the ...

New

The Atlantic Group

IT Support Engineer

Greenwich, CT · On-site

As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

DYOPATH

IT Support Specialist

Sanford, NC · On-site

$25/hr

Schedule: 1st Shift (7a-3:30p); Monday through Friday * Pay Rate: $25 Your Mission as an IT Support Specialist * Support the design, development, testing, and ongoing support of enterprise ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

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All Jobs2Nd Shift It Support Jobs

2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What are 2nd Shift IT Support roles?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd Shift IT Support Specialist, and why are they important?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd Shift IT Support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.
More about 2Nd Shift It Support jobs
What cities are hiring for 2Nd Shift It Support jobs? Cities with the most 2Nd Shift It Support job openings:
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2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support Specialist

IT Support Specialist

DataField Technology Services

West Jefferson, OH • On-site

$25 - $32/hr

Other

Posted 14 days ago

Job description

Description

 We are seeking a dependable and customer-focused IT Support Specialist to join our client's team in West Jefferson, Ohio. This is an excellent opportunity for an experienced IT professional who enjoys working directly with end users, solving technical problems, and supporting day-to-day technology operations.


This is a part-time, contract-to-hire position averaging approximately 20 hours per week. The successful candidate will work entirely on-site, providing hands-on support for Windows workstations, mobile devices, and general IT infrastructure.

If you're someone who enjoys wearing multiple hats and takes pride in delivering exceptional customer service, we'd love to hear from you.


The ideal candidate is someone who enjoys helping others and can confidently handle a variety of day-to-day IT responsibilities. This role is perfect for an experienced Help Desk Analyst, Desktop Support Technician, or IT Support Specialist looking for a flexible part-time opportunity with long-term potential. 

Requirements

Responsibilities
  • Provide Tier I and Tier II technical support for end users via in-person, phone, and email. 
  • Troubleshoot hardware, software, printer, and peripheral issues. 
  • Configure, deploy, and maintain Windows 11 desktops and laptops. 
  • Support Apple iPhones and iPads, including basic setup, troubleshooting, and user assistance. 
  • Install software, apply updates, and maintain workstation configurations. 
  • Assist with user account administration, password resets, and access requests. 
  • Document support requests, resolutions, and equipment inventory. 
  • Set up workstations for new employees and assist with employee onboarding/offboarding. 
  • Maintain inventory of IT equipment and accessories. 
  • Coordinate with third-party vendors when additional technical support is required. 
  • Assist with small IT projects, equipment upgrades, and office technology improvements. 
  • Follow established security policies and IT best practices. 
  • Deliver outstanding customer service while maintaining professionalism with users at all levels of the organization.
Qualifications
  • 2+ years of hands-on IT support or desktop support experience. 
  • Experience supporting Windows 11 operating systems. 
  • Working knowledge of Microsoft 365 applications. 
  • Experience troubleshooting desktop hardware, printers, and common software issues. 
  • Familiarity supporting Apple iPhones and iPads. 
  • Strong problem-solving and troubleshooting skills. 
  • Excellent communication and customer service abilities. 
  • Ability to prioritize multiple tasks while working independently. 
  • Experience documenting work and maintaining accurate records. 
Preferred Qualifications
  • Experience with Active Directory user administration. 
  • Basic networking knowledge (TCP/IP, Wi-Fi, printers, VPN connectivity). 
  • Experience imaging and deploying computers.  
  • Experience with inventory or asset management.
  • Criminal Justice Information Certified or the ability to become certified after employment.
  • System Admin, networking, or network security background a bonus

Must be able to successfully pass a pre-employment BCI background check and drug-screen. Our client is a drug-free workplace.

Benefits
  • Competitive hourly pay 
  • Part-time schedule with work-life balance 
  • Contract-to-hire opportunity with long-term potential 
  • Stable, collaborative work environment 
  • Opportunity to work with a variety of technologies and contribute to ongoing IT improvements

Apply