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2Nd Shift It Support Jobs (NOW HIRING)

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC

$150K - $157K/yr

The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...

OPmobility

IT INTERN 2ND SHIFT

Austin, TX · On-site

$14.75 - $19.75/hr

Information Management Intern - Part Time (30 hrs/week) Location: 12621 Harris Branch Pkwy., Manor ... Role supports Second Shift Start Date: ASAP Commitment: Seeking long-term intern (minimum 1 year ...

AGS

IT Support Manager

Atlanta, GA · On-site

... shift-left" knowledge and self-service. Skills/Requirements * Bachelor's degree in Information ... IT Support experience with 2+ years leading or supervising an IT support team (team lead or ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Medivative Technologies

IT Support

Kimball, NE

$21.50 - $29.50/hr

Position Overview Reporting to the IT Manager, you will help ensure that our employees have the technology, systems, and support needed to perform at their best. You will troubleshoot hardware and ...

Bradsby Group

IT Support Technician

Boulder, CO

$25/hr

IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and ... Provide first and second level support to users from tickets put into the Service desk. Perform ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...

Insight Recruitment

IT Support Manager

Omaha, NE · On-site

Are you a people-first IT leader who enjoys building high-performing support teams, improving service delivery and creating an exceptional end-user experience? We're partnering with a well ...

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2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.
More about 2Nd Shift It Support jobs
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What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
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What job categories do people searching 2Nd Shift It Support jobs look for? The top searched job categories for 2Nd Shift It Support jobs are:
2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

MSP Tech GURU - IT Support Specialist

Bluetek IT Solutions

Mechanicsburg, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

IT Service Guru at Bluetek IT Solutions

Join Bluetek IT Solutions as an IT Service Guru and be at the forefront of delivering exceptional IT support services to our valued clients. This role focuses on providing prompt, reliable, and expert technical assistance to troubleshoot, resolve, and prevent IT issues efficiently.

You will work closely with our team to maintain high levels of customer satisfaction, ensuring seamless IT operations across desktops, laptops, mobile devices, and network infrastructure.

Key Responsibilities:
  • Respond to and resolve a wide range of IT support requests including hardware, software, and network issues.
  • Provide expert guidance and support related to Windows OS, Office 365, and other business applications.
  • Maintain accurate documentation and update ticketing systems in a timely manner.
  • Collaborate with team members to escalate complex issues and ensure rapid resolution.
  • Participate in ongoing training and contribute to continuous improvement initiatives.
Why work with Bluetek IT Solutions?
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • Exposure to cutting-edge technology and diverse client environments.
  • Commitment to work-life balance and employee well-being.

Requirements

Requirements:
  • Minimum 2 years experience in IT support or related field.
  • Proficiency in troubleshooting Windows operating systems, Microsoft Office 365, and common business applications.
  • Strong communication skills with a customer-oriented approach.
  • Ability to manage multiple tasks efficiently and work independently or within a team.
  • Willingness to learn new technologies and adapt to changing environments.
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft certifications) are an advantage.

Benefits

Competitive salary

401k with 5% match

Vacation: 2 weeks first year, 3 weeks after year two

Medical, dental, and vision insurance

Paid holidays

Pizza Fridays

Energy drinks always stocked

Weekly training sessions to stay sharp

Apply