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2Nd Shift It Support Jobs (NOW HIRING)

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS ... Shift from reactive firefighting to proactive monitoring to prevent issues before they happen.

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...

AGS

IT Support Manager

Las Vegas, NV · On-site

... shift-left" knowledge and self-service. Skills/Requirements * Bachelor's degree in Information ... IT Support experience with 2+ years leading or supervising an IT support team (team lead or ...

Bradsby Group

IT Support Technician

Boulder, CO

$25/hr

IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and ... Provide first and second level support to users from tickets put into the Service desk. Perform ...

DYOPATH

IT Support Specialist

Sanford, NC · On-site

$25/hr

Schedule: 1st Shift (7a-3:30p); Monday through Friday * Pay Rate: $25 Your Mission as an IT Support Specialist * Support the design, development, testing, and ongoing support of enterprise ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

ASUS Computer International

IT Support

Fremont, CA

$28.84 - $31.25/hr

Basic understanding of IT Helpdesk operations, network equipment, or server maintenance. * Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle management.

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2Nd Shift It Support information

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How much do 2nd shift it support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for 2nd shift it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What are 2nd Shift IT Support roles?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd Shift IT Support Specialist, and why are they important?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd Shift IT Support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.
More about 2Nd Shift It Support jobs
What cities are hiring for 2Nd Shift It Support jobs? Cities with the most 2Nd Shift It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most 2Nd Shift It Support jobs? States with the most job openings for 2Nd Shift It Support jobs include:
What job categories do people searching 2Nd Shift It Support jobs look for? The top searched job categories for 2Nd Shift It Support jobs are:
2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Technician

IMAGE TECH GROUP LLC

Wixom, MI • On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Responsibilities

  • Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues

  • Support Microsoft 365, Windows OS, and basic Active Directory tasks

  • Troubleshoot networking and connectivity issues

  • Perform onsite service calls when necessary

  • Accurately document all work in the ticketing system

  • Deliver a consistent, professional client experience

Requirements

  • 2–5+ years of IT support experience

  • Prior onsite/field IT experience

  • Strong customer service and communication skills

  • Ability to manage tickets independently

  • Valid driver’s license

Company Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.