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Technology Support Jobs (NOW HIRING)

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Bioharmonic Techniologies

Tech Support

Chula Vista, CA · On-site

$38K - $48K/yr

We are looking for a professional tech savy out side the box thinker to support our company with over the phone tech support and physical repairs at our San Diego location to repair our products.

Senneca Holdings

IT Support

Cincinnati, OH

$20.75 - $28.25/hr

The IT Support Co-op will deliver quality technical support toonsite and remote locations with the ability to solve Tier 1 IT issues. This requiresa range of skills from basic computer knowledge to ...

Beyond IT Support

IT Support Technician Level 2

Lilburn, GA · On-site

$19.75 - $27.25/hr

Beyond IT Support is an MSP committed to delivering top-notch IT support and solutions to local businesses. They are looking for a skilled Bench Technician to diagnose, repair, and refurbish IT ...

EWF

IT Support

Artesia, NM

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

LHH US

IT Support

Portland, OR

$30 - $35/hr

Part-Time IT Support Specialist Location: Portland, OR Schedule: Wednesday and Thursday, onsite Pay: $30-$35/hr W2 Assignment: Contract, early August through end of August with potential extension ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

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Technology Support information

See salary details

$27K

$43.5K

$66K

How much do technology support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for technology support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
More about Technology Support jobs
What cities are hiring for Technology Support jobs? Cities with the most Technology Support job openings:
What states have the most Technology Support jobs? States with the most job openings for Technology Support jobs include:
Technology Support jobs near you
Infographic showing various Technology Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
IT Support Specialist

IT Support Specialist

Y-Tech

Great Lakes, IL • On-site

Full-time

Posted 26 days ago

Job description

IT SUPPORT SPECIALIST:

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

  • Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
  • Planning and analysis of work processes,
  • Researching and reporting trends and patterns of problems,
  • Developing training materials and performing computing/information system training sessions,
  • Developing and maintaining problem tracking databases,
  • Installing, troubleshooting, and maintaining hardware and software,
  • Performing backup and recovery operations,
  • Maintain property accountability for all IT equipment and software,
  • Conduct full and spot inventories of IT equipment as requested by the Project Manager,
  • Consulting with users to identify needs and requirements,
  • Conducting feasibility studies and trade-off analyses,
  • Preparing business cases, and
  • Ensuring the rigorous application of information security/Cybersecurity policies, principles, and

IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.

IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.


Minimum Experience:

  • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
  • IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.

DoD Approved 8570 Baseline Certification:


Category IAT Level II Computing Environment:

  • Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)

Security/Certification Requirements:


Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission


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