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Technology Support Jobs (NOW HIRING)

Tech Support

Seattle, WA · On-site

$24.50 - $33.50/hr

Diverse Lynx is seeking a Tech Support professional for OptumCare, focusing on security vulnerability remediation. The role involves ensuring compliance with vulnerability SLAs and utilizing tools ...

IT Support

Columbus, IN · On-site

$20 - $27.50/hr

The IT Support role involves providing technical and user support, processing IT Helpdesk cases, and assisting in various IT-related projects to ensure efficient operations and excellent customer ...

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Tech Support

Princeton, NJ

$39K - $49K/yr

Title: Tech Support Princeton, NJ Length: 2 year with extensions 5+ years experience Responsibilities: Manages the onsite delivering of software services, installation and configuration for customer ...

Tech Support

Princeton, NJ · On-site

$39K - $49K/yr

Title: Tech Support Princeton, NJ Length: 2 year with extensions 5+ years experience Responsibilities: Manages the onsite delivering of software services, installation and configuration for customer ...

As an IT Support & Desktop Support , you'll join able to show off your skills as a desktop and field technician. * Work in a varied and dynamic IT environment across multiple sites * Escape the ...

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on ...

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

IT Support Tech

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

IT Support Tech

Tallahassee, FL

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

Technology Support Assistant

Laurel, MD

$16 - $21.25/hr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...

Tech Support Associate

Coppell, TX · On-site

$15.75 - $20.50/hr

Kforce has a client that is seeking a Tech Support Associate in Coppell, TX. Responsibilities: * Respond to telephone support inquiries from Financial Advisors, their supporting staff in field, and ...

IT Support

Boise, ID · On-site

$20.50 - $28/hr

Three years of IT support experience. * Bachelor's Degree preferred. Knowledge, Skills, and Abilities: * Experience onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and ...

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Technology Support information

See salary details

$27K

$43.5K

$66K

How much do technology support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technology support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
More about Technology Support jobs
What cities are hiring for Technology Support jobs? Cities with the most Technology Support job openings:
What states have the most Technology Support jobs? States with the most job openings for Technology Support jobs include:
Infographic showing various Technology Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Tech Support

$24.50 - $33.50/hr

Full-time

Posted 6 days ago


Job description

Job Summary:
Diverse Lynx is seeking a Tech Support professional for OptumCare, focusing on security vulnerability remediation. The role involves ensuring compliance with vulnerability SLAs and utilizing tools like Tanium for remediation.
Responsibilities:
• Role: Security vulnerability remediation position for OptumCare. This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments. They will be using a combination of Tanium and manual remediation tools to achieve this goal, working alongside the ITSS field services team.
• RISK : Impact to ongoing Optum network and device integration.
• AI Usage: The position leverages CoPilot Web for M365 collaboration and supporting Optum integration. Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.
Qualifications:
Required:
• IT Desktop
• Tanium
• Powershell
• communication (written and verbal)
• IT troubleshooting skills
Preferred:
• ITIL certification
Company:
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions. Founded in 2002, the company is headquartered in Princeton, New Jersey, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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