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Technology Support Jobs (NOW HIRING)

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

mcw

IT Support Tech

Colorado Springs, CO · On-site

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

SPS North America

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

PHILLIPS PROGRAMS

Technology Support Assistant

Laurel, MD · On-site

$39K - $58K/yr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

Mister Car Wash, Inc.

$100 - $150/hr

The IT Support Technician, Principal serves as a strategic and technical authority within the IT support team, responsible for designing solutions, leading high-impact initiatives, and ensuring ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff ...

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Technology Support information

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$27K

$43.5K

$66K

How much do technology support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technology support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How do I become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and customer service abilities are also important in this role.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support staff troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.
More about Technology Support jobs

What cities are hiring for Technology Support jobs?

Cities with the most Technology Support job openings:

What states have the most Technology Support jobs?

States with the most job openings for Technology Support jobs include:

Technology Support jobs near you
Infographic showing various Technology Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Technology Support Technician

Prospect Ridge Academy

Broomfield, CO • On-site

$21.75 - $29.75/hr

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Position Type:
Technology/IT Support Tech l
Date Posted:
7/29/2026
Location:
PRA K-12 School
Prospect Ridge Academy
Creating Academic, Social, and Ethical Leaders
*THIS IS A FULL-TIME, 12-MONTH POSITION*
Technology Support Technician Job Description
The Technology Support Technician provides responsive, customer-focused technical support to faculty, staff, students, and families, ensuring the reliable operation of technology that supports teaching, learning, and school operations. This position serves as the primary front-line resource for technology support, assisting users with hardware, software, classroom technology, audiovisual systems, and device management.
Working under the direction of the Educational Technology Manager, the Technology Support Technician troubleshoots technical issues, maintains technology equipment, supports classroom and event technology, and assists with implementing technology initiatives. The technician also contributes to staff training, technology documentation, and continuous improvement of technology services.
Success in this position is measured by exceptional customer service, timely resolution of support requests, effective communication, and a commitment to helping users confidently utilize technology.
Duties and Responsibilities
Customer Support
  • Serve as the primary point of contact for technology support requests from faculty, staff, students, and families through the help desk, phone, email, and walk-in support.
  • Diagnose and resolve hardware, software, printing, classroom technology, and account-related issues in a timely and professional manner.
  • Provide excellent customer service while communicating technical information clearly, supportively, and in a user-friendly manner.
  • Escalate complex technical issues to the Educational Technology Manager or external technology vendors as appropriate.

Technology Operations
  • Install, configure, maintain, and troubleshoot computers, Chromebooks, mobile devices, printers, software, peripherals, and classroom technology.
  • Support Google Workspace, device management systems, user accounts, and other instructional and operational technology platforms.
  • Perform preliminary troubleshooting for network and connectivity issues and coordinate with managed service providers as needed.
  • Maintain accurate technology asset inventory, equipment lifecycle records, and support documentation.
  • Evaluate damaged devices and coordinate repairs, warranty claims, and vendor service requests.

Classroom & AV Technology
  • Support classroom technology, including projectors, sound systems, presentation equipment, and other instructional technology.
  • Assist with setup, operation, and teardown of audiovisual equipment for school events, performances, meetings, and special activities, including occasional evenings and weekends.
  • Assist teachers with classroom technology needs and provide one-on-one support to build confidence and improve the effective use of technology.

Collaboration & Continuous Improvement
  • Collaborate with the Educational Technology Manager to support technology initiatives, classroom technology implementations, and schoolwide projects.
  • Assist in developing user guides, knowledge base articles, and technology documentation.
  • Provide basic technology orientation and training for faculty and staff as requested.
  • Identify recurring technology issues and recommend improvements to enhance technology services and user experience.
  • Perform other duties as assigned.

K 12 Responsibilities
As a full-time employee, you are expected to contribute to the success of the Prospect Ridge Academy community beyond the school day. This may include:
  • Sponsoring a club or coaching a team (stipends may apply)
  • Serving on committees or task forces
  • Supporting school events and community activities

Your involvement strengthens our school community and supports our mission.
Education and Related Work Experience
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, Educational Technology, or a related field preferred; equivalent technical experience may be considered.
  • Two (2) or more years of experience providing technology support, help desk services, hardware/software installation, or technical troubleshooting.
  • Experience supporting technology in a K 12 or educational environment preferred.
  • Experience supporting Apple devices, Chromebooks, Google Workspace, mobile device management (MDM), and classroom technology preferred.
  • Apple Certified Support Professional (ACSP) and CompTIA A+ certifications preferred, or ability to obtain within twelve (12) months of hire.

Skills and Abilities
  • Excellent customer service skills with a positive, collaborative, and solution-oriented approach.
  • Strong interpersonal and communication skills with the ability to explain technical concepts to users with varying levels of technical proficiency.
  • Strong troubleshooting, analytical, and problem-solving abilities.
  • Ability to prioritize multiple support requests while maintaining professionalism and attention to detail.
  • Working knowledge of Google Workspace, Apple devices, Chromebook management, classroom technology, audiovisual systems, and common productivity software.
  • Basic understanding of networking, cybersecurity, and data privacy best practices.
  • Ability to learn new technologies quickly and adapt to changing technology needs.
  • Ability to maintain accurate documentation, inventory records, and technical procedures.
  • Ability to work independently while contributing effectively as part of a collaborative technology team.

Physical Requirements and Working Conditions
  • Must occasionally lift and move up to 50 pounds with or without help.
  • Vision abilities required include close vision, distance, color, peripheral, depth perception, and the ability to focus.
  • Work is sometimes performed outside in all weather conditions and may include exposure to loud noise.
  • This position provides contact with students, staff, Administrators, PRA Board of Directors, and parents.
  • Work hours may occasionally be extended.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Reporting Relationship
  • This position reports to the Educational Technology Manager.
  • Direct Reports: None.

Compensation & Benefits
Salary: $60,551 - $68,165
Prospect Ridge Academy offers a comprehensive total compensation package for employees working 0.75 FTE or greater, including:
  • Medical, Dental, and Vision Insurance Multiple plan options designed to support you and your family's health and wellness.
  • Flexible Spending Accounts Options for health care and dependent care expenses.
  • Life & Disability Coverage Employer-paid life, short-term, and long-term disability insurance.
  • Retirement Participation in the Colorado PERA retirement plan with both employee and employer contributions.
  • Paid Time Off Paid Annual Leave (PAL) beginning on your first day of work, plus 11 15 paid holidays per year (depending on contract length).
  • Mental Health & Well-being Access to confidential resources and support for mental and emotional wellness.

Employees working less than 0.75 FTE are eligible for PERA retirement contributions and paid holidays.
Why Join Us?
This role is ideal for an IT professional passionate about education, technology, and community engagement. If you're looking for an opportunity to grow your IT skills, support a mission-driven organization, and make a tangible impact in an educational setting, we encourage you to apply!

Apply