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Technology Support Jobs in Utah (NOW HIRING)

Amicis Global

Tech Support

South Jordan, UT · On-site

$20 - $21/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...

AEG

IT Support Specialist

Park City, UT · On-site

$60K - $80K/yr

S. Ski & Snowboard is seeking an IT Support Specialist. This is a full-time, beneficial position eligible for our full benefits package including medical insurance and retirement. For inquiries or ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...

Addepar

IT Support Specialist

Salt Lake City, UT · On-site

The IT Support Specialist will provide in-person IT support, troubleshoot technical issues, lead technology onboarding for new hires, and manage IT asset lifecycle while collaborating with global IT ...

Good Earth Markets

IT Support Technician

American Fork, UT · On-site

$18 - $25/hr

IT Support Technician Good Earth Markets is a lively, health-minded workplace where great people, healthy living, and good energy make every day fun! Job Purpose * The IT Support Technician at Good ...

ITG Communications

IT Support Technician

Sandy, UT · On-site

$20.50 - $28/hr

Responsibilities Key Responsibilities: • Respond to and resolve IT support tickets within established timeframes to ensure system availability for users. • Diagnose and resolve hardware, software ...

Chrysalis

IT Support Technician

Orem, UT · On-site

$19 - $23/hr

The IT Support Technician's role is to assist in addressing IT issues that company technology users have by understanding their concerns, assisting in creating resolutions, and providing a positive ...

Addepar

IT Support Specialist

Salt Lake City, UT

$32 - $40/hr

The Role We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of ...

Filevine

IT Support Analyst

Salt Lake City, UT · On-site

$60K - $70K/yr

Our Mission Provide internal IT support functions to support Filevine's end users and business goals, enabling users and teams to perform their job functions efficiently and securely. These goals ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...

Addepar

IT Support Specialist

Salt Lake City, UT · On-site

$32 - $40/hr

The Role We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Conduent, Inc.

IT Support Technician

Sandy, UT · On-site

$22/hr

IT Support Technician Full time opportunity onsite in Sandy, Utah Payrate: $22 an hour Schedule: Monday-Friday 8am-4:30pm As an IT Support Technician, you'll have an opportunity to work on innovative ...

Conduent, Inc.

IT Support Technician

Sandy, UT · On-site

$22/hr

IT Support Technician Full time opportunity onsite in Sandy, Utah Payrate: $22 an hour Schedule: Monday-Friday 8am-4:30pm As an IT Support Technician, you'll have an opportunity to work on innovative ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

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Technology Support information

See Utah salary details

$24.6K

$39.6K

$60.1K

How much do technology support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technology support in Utah is $39,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
What cities in Utah are hiring for Technology Support jobs? Cities in Utah with the most Technology Support job openings:
Technology Support jobs near you

Tech Support

Amicis Global

South Jordan, UT • On-site

$20 - $21/hr

Contractor

Posted yesterday

Job description

Title: IT Customer Support
Location: South Jordan, UT
Duration: 6-12 Months
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support, including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after-hours and weekend support as needed.
• The position requires attention to detail, follow-through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self-motivated and able to work on own initiative in a high-pressure environment
• Willing to work variable shifts including evenings, weekends, and public holidays
Responsible for high-quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment**
Please let me know if you are interested in hearing more about this position.  Also, feel free to forward this position to someone whom you feel might be interested.  Time is generally of the essence, so please respond as soon as you can.  Thank you.