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Technology Support Jobs in Utah (NOW HIRING)

Fresenius Medical Care

IT Support Specialist

Ogden, UT · On-site

Help develop and setup IT training classes on-site and or recommend external contracted training where required. * Support phone system and Cell phone requirements and services. * Help find and ...

Sky Systems, Inc. (SkySys)

IT Support Part time

Lehi, UT

$20.25 - $27.75/hr

Dispatch AV/IT Technician Schedule: Part time/On Need Basis, onsite based on dispatch need Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

JD Machine

IT Support Specialist II

Ogden, UT · On-site

We're hiring an IT Support Specialist at JD Machine Corp. in Ogden, Utah! This is a great opportunity for an IT professional who enjoys solving problems, supporting people, and working hands-on in a ...

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Technology Support information

See Utah salary details

$24.6K

$39.6K

$60.1K

How much do technology support jobs pay per year?

As of Jun 11, 2026, the average yearly pay for technology support in Utah is $39,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

What jobs pay $10,000 a month without a degree?

In technology support roles, high-paying positions such as network administrators, cybersecurity specialists, or cloud engineers can reach or exceed $10,000 per month with relevant certifications and experience. These jobs often require technical skills, problem-solving abilities, and familiarity with tools like Cisco, AWS, or Microsoft Azure, but may not always require a formal degree.

What jobs pay $10,000 a week?

In the field of technology support, earning $10,000 a week is uncommon and typically requires advanced roles such as senior IT managers, cybersecurity directors, or specialized consultants with extensive experience and certifications. High earnings in tech support often come from consulting, contract work, or leadership positions in large organizations. Most standard support roles do not reach this level of weekly pay without additional responsibilities or expertise.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support specialists to focus on more complex problems. However, AI tools complement rather than replace human technicians, who provide personalized assistance and handle nuanced situations that require critical thinking and empathy.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What does a tech support job do?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or remote access. Support specialists troubleshoot problems, provide solutions, and may document cases using ticketing systems, requiring good communication skills and technical knowledge of tools and systems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
What cities in Utah are hiring for Technology Support jobs? Cities in Utah with the most Technology Support job openings:
Technology Support jobs near you
Technology Support Analyst II

Technology Support Analyst II

Kirkland & Ellis LLP

Salt Lake City, UT

Other

Posted 3 days ago

Kirkland & Ellis rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 17 rated law firms

Job description

About Kirkland & Ellis
At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You'll Do
Are you a hands-on problem solver who thrives in fast-paced environments and enjoys delivering seamless technology experiences? As a Technology Support Analyst II, you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and connected.
In this role, you'll provide day-to-day support for laptop and desktop hardware, software, and related technologies-diagnosing issues, implementing solutions, and maintaining high-performance systems. You'll work both independently and collaboratively to resolve technical challenges, support remote and on-site users, and contribute to key initiatives such as technology rollouts and trial support.
This is a fully in-office position based in Salt Lake City, with occasional travel and after-hours support for events, maintenance windows, and special projects. The role requires adaptability, strong prioritization skills, and the ability to remain composed under pressure while delivering exceptional service.
The schedule for this position is:
Monday through Friday from 10:00 am - 6:00 pm
  • Technical Support Delivery - Provide day-to-day support for desktops, laptops, and mobile devices, including installation, configuration, maintenance, and troubleshooting of hardware and software
  • Issue Resolution & Escalation - Diagnose technical issues using structured troubleshooting methods, resolve independently when possible, and escalate appropriately to ensure timely outcomes
  • User Experience & Service Excellence - Deliver prompt, professional, and courteous support across all user interactions, ensuring a high standard of client service
  • Systems & Application Support - Support Microsoft 365 (M365), Windows 11, core business applications, and remote computing tools including Citrix and Virtual Private Network (VPN) environments
  • Collaboration & Knowledge Sharing - Partner with firmwide technology teams to resolve complex issues and contribute to shared solutions and documentation
  • Conference & AV Support - Set up and troubleshoot audio-visual (AV) equipment, including video conferencing tools such as Zoom, Webex, and Microsoft Teams, for meetings and events
  • Ticket & Process Management - Accurately document and manage all requests through the ticketing system, adhering to established workflows and ownership guidelines
  • Continuous Improvement - Document solutions, follow established procedures, and contribute to process enhancements and successful technology rollouts
  • Event & Remote Support - Assist with off-site meetings, remote trial setups, and after-hours support as needed

What You'll Bring
  • Education - Degree or certification in Computer Science or a related technical field (or equivalent experience)
  • Experience - 4-6 years of experience in a professional services environment; law firm experience preferred
  • Technical Expertise - Strong knowledge of desktop environments, Microsoft operating systems, Exchange and Exchange Online, networking fundamentals, and device troubleshooting across PC and iOS platforms
  • Tools & Platforms - Experience with technologies such as Microsoft Office Suite, Microsoft Teams, OneDrive, Citrix, ServiceNow (or similar ticketing systems), and mobile device management tools like Microsoft Intune
  • Problem-Solving Skills - Proven ability to analyze issues, research solutions, and apply structured troubleshooting techniques in high-pressure situations
  • Communication & Service Skills - Excellent verbal and written communication skills, with a strong focus on delivering a high-quality user experience
  • Collaboration & Adaptability - Ability to work effectively across teams, manage multiple priorities, and adapt to evolving technology needs
  • Certifications (Preferred) - A+ and/or Microsoft certifications; audio-visual experience is a plus

If you're driven to solve complex technical challenges while delivering exceptional service in a fast-paced, collaborative environment, we'd love to hear from you.
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-KK1

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