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Technology Support Jobs in Utah (NOW HIRING)

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

ServiceSource (Virginia)

IT Support

Clearfield, UT · On-site

Provide on-going support to computer users, both on-site and off-site, and respond to software/hardware questions, issues, and problems. * Follow department policies and (Standard Operating ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

Robert Half

IT Support Technician

Logan, UT · On-site

$19.50 - $24/hr

We are looking for an IT Support Technician to provide dependable front-line technical assistance for employees in Logan, Utah. This contract-to-hire position is ideal for someone who enjoys solving ...

Russell Tobin

IT Support Analyst

South Jordan, UT · On-site

$23 - $25/hr

Serve as the first point of contact for IT Service Desk support requests * Provide phone, chat, and in-person support to end users * Troubleshoot and resolve hardware, software, and system issues

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

Genesis10

IT Support Specialist - Onsite

Kamas, UT · On-site

$35/hr

The IT Support Specialist provides mid-tier, cross-domain technical support across end-user computing, access management, basic networking, and core business applications. This position will be ...

New

Broccoli AI

AI Tech Support

Lehi, UT · On-site

$70K - $100K/yr

The Role We're hiring an AI Tech Support to help our customers successfully adopt and operate Broccoli in their day-to-day business. This is a highly technical, customer-facing role for someone who ...

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...

3form

IT Support Specialist

West Valley City, UT · On-site

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT, and the role reports up through AWI. What does it mean to work at Armstrong? It means being ...

3form

IT Support Specialist

West Valley City, UT · On-site

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT, and the role reports up through AWI. What does it mean to work at Armstrong? It means being ...

3form

IT Support Specialist

West Valley City, UT · On-site

Assists in gathering data or technical details required for vendor interactions and support tickets. * Continuous Learning: Researches emerging technologies and manufacturing trends to build the ...

Proofpoint, Inc.

IT Support Specialist

Draper, UT · On-site

Your day-to-day * Provide on-going operational support including operating systems releases ... Familiar with network implementation and maintenance, in coordination with Corporate IT (e.g ...

Proofpoint

IT Support Specialist

Draper, UT · On-site

Your day-to-day * Provide on-going operational support including operating systems releases ... Familiar with network implementation and maintenance, in coordination with Corporate IT (e.g ...

3form

IT Support Specialist

West Valley City, UT · On-site

Assists in gathering data or technical details required for vendor interactions and support tickets. * Continuous Learning: Researches emerging technologies and manufacturing trends to build the ...

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Showing results 21-40

All JobsTechnology Support JobsTechnology Support Jobs in Utah

Technology Support information

See Utah salary details

$24.6K

$39.6K

$60.1K

How much do technology support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technology support in Utah is $39,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,800.00 per year, depending on experience, location, and employer.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How do I become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and customer service abilities are also important in this role.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support staff troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.

What cities in Utah are hiring for Technology Support jobs?

Cities in Utah with the most Technology Support job openings:

Technology Support jobs near you
Infographic showing various Technology Support job openings in Utah as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $39,583 per year, or $19 per hour.

IT Technical Support

GSP MARKETING TECHNOLOGIES

Provo, UT • On-site

$20.50 - $28/hr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Respond to technical support requests via telephone, email, and personnel requests.

  • Configure, support, and maintain IT systems, including hardware, software, and network components.

  • Identify, research, and resolve complex technical problems and escalate issues as needed.

Job description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.


Duties and Responsibilities:

  • Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
  • Provide advanced support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide support for hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems and installs/loads operating system software.
  • Troubleshoots basic network components.
  • Leads efforts to implementing operating system and application patches.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Assist in determining hardware, software needs and upgrades.
  • Optimize system operations and resources utilization, and performs system capacity analysis and planning
  • Develop and maintain system documentation and logs
Requirements:

Education and Experience:

  • High school diploma or equivalent
  • Bachelor's degree or equivalent experience in a technically relevant field desired
  • 2 years of help desk support experience
  • Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

  • Ability to provide an advanced level of technical customer service to a wide variety of customers
  • Knowledge of help desk operations and technology support.
  • Advanced knowledge of Windows based operating systems.
  • Ability to prioritize, organize and handle multiple tasks efficiently.
  • Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
  • A high degree of self-motivation and self-management.
  • Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
  • Advanced knowledge of MS Office productivity suites
  • Ability to verbally communicate with a wide range of individuals with different knowledge levels.
  • Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
  • Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
  • Ability to contribute to building a strong and positive team spirit as well as align with GSP values.