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Technology Support Jobs in Wisconsin (NOW HIRING)

mcw

IT Support Tech

Colorado Springs, CO · On-site

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

Mister Car Wash, Inc.

WI · On-site

$100 - $150/hr

The IT Support Technician, Principal serves as a strategic and technical authority within the IT support team, responsible for designing solutions, leading high-impact initiatives, and ensuring ...

SHINE Technologies LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

The IT Support Specialist takes ownership of incidents through resolution, identifies root causes of recurring issues, and collaborates with other IT teams to improve end user technology, reliability ...

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Global Channel Management, Inc.

Tech support

Neenah, WI · On-site

$13/hr

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

EYE CLINIC OF WISCONSIN

IT Support Specialist

Wausau, WI · On-site

$21 - $29/hr

IT Support Specialist Department: Administration / Information Technology Reports To: IT & Security Manager FLSA Status: Non-Exempt Location: Main clinic with support for all clinic, ASC, and ...

Pomeroy

IT Support Specialist

Milwaukee, WI · On-site

IT Specialist/IT Support Success Criteria: Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs Resolve Incidents, Service Requests, and other tasks within their deadlines. Good ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

Rosendin Electric, Inc.

WI · On-site

$60 - $80/hr

The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations. WHAT YOU'LL DO: * Responsible for the day‑to‑day ...

Eye Clinic of Wisconsin

WI · On-site

$52 - $75/hr

Updated 2026 Position Summary The IT Support Specialist provides front-line and hands-on technical support for employees, providers, clinical teams, administrative staff, and satellite locations.

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All JobsTechnology Support JobsTechnology Support Jobs in Wisconsin

Technology Support information

See Wisconsin salary details

$27.3K

$43.9K

$66.6K

How much do technology support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technology support in Wisconsin is $43,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How do I become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and customer service abilities are also important in this role.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support staff troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.

What cities in Wisconsin are hiring for Technology Support jobs?

Cities in Wisconsin with the most Technology Support job openings:

Technology Support jobs near you
Infographic showing various Technology Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,887 per year, or $21.1 per hour.

IT Support Tech

mcw

Colorado Springs, CO • On-site

$21.25 - $29/hr

Full-time

Posted 16 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

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