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Technology Support Jobs in British Columbia (NOW HIRING)

Coulson Aviation

IT Support Technician

Port Alberni, BC · On-site

CA$75K - CA$85K/yr

As Coulson Aviation continues to grow, we are looking for an experienced IT Support Technician to join our Information Technology team in Port Alberni, BC. This full-time, onsite position combines ...

Corinex Corp.

IT Support Specialist

Vancouver, BC · On-site

CA$60K - CA$85K/yr

About The Job We are looking for a skilled and proactive IT Support Specialist to join our team in Vancouver. In this role, you will be the go-to person for providing technical support to employees ...

Homewood Health

IT Support Technician

Victoria, BC · On-site

We have an immediate, rewarding career opportunity for IT Support Technician to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions ...

Ucluelet First Nation

Team Lead, IT Support

Ucluelet, BC · On-site

CA$71K - CA$106K/yr

Band 6 ($71,070 - $106,605) POSITION PURPOSE The Team Lead, IT Support oversees the Yuuuiath Government's information technology systems, cybersecurity posture, and vendor relationships, while ...

GAM Technical Services

L1 Support Hero

Vancouver, BC

CA$40K - CA$60K/yr

About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated ... Position Overview We're looking for an enthusiastic Chinese speaking L1 Support Hero to join our ...

GAM Technical Services

L1 Support Hero

Vancouver, BC · On-site

CA$40K - CA$60K/yr

About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated ... Position Overview We're looking for an enthusiastic Chinese speaking L1 Support Hero to join our ...

Later

IT Operations Co-op

Vancouver, BC · On-site

This is an entry-level role for someone interested in IT support, systems administration, identity management, and workplace technology. You'll work closely with experienced IT team members while ...

RLG International

IT Manager

Vancouver, BC · On-site

Reporting to the Chief Financial Officer (CFO), you will lead a small, capable IT function: an existing IT Support/Tech Admin who manages our service desk and hardware lifecycle and work closely with ...

RLG International, Inc.

IT Manager

Vancouver, BC · Hybrid

Reporting to the Chief Financial Officer (CFO), you will lead a small, capable IT function: an existing IT Support/Tech Admin who manages our service desk and hardware lifecycle and work closely with ...

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Technology Support information

See British Columbia salary details

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How much do technology support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology support in British Columbia is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How do I become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and customer service abilities are also important in this role.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support staff troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.

What cities in British Columbia are hiring for Technology Support jobs?

Cities in British Columbia with the most Technology Support job openings:

Technology Support jobs near you
Infographic showing various Technology Support job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,537 per year, or $20.9 per hour.

IT Support Technician

Coulson Aviation

Port Alberni, BC • On-site

CA$75K - CA$85K/yr

Full-time

Medical, Dental, Retirement

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Provide technical support for hardware, software, operating systems, mobile devices, and network connectivity issues.

  • Support and maintain enterprise systems, network infrastructure, and wireless infrastructure, including deploying and supporting wireless access points and structured cabling.

  • Document service requests and technical work, and assist with IT infrastructure improvement projects.

Job description

At Coulson Aviation, we’re proud to provide skilled employment opportunities in Port Alberni while supporting wildfire response operations around the world. From our headquarters on Vancouver Island, our team helps protect communities through industry-leading aerial firefighting operations across Canada, the United States, Australia, and Chile.

As Coulson Aviation continues to grow, we are looking for an experienced IT Support Technician to join our Information Technology team in Port Alberni, BC. This full-time, onsite position combines technical support with hands-on network administration, infrastructure projects, cybersecurity initiatives, and enterprise systems support across our office, hangar, warehouse, and operational environments.

WHY JOIN COULSON AVIATION?

  • $75,000 - $85,000 per year.
  • Company-paid health and dental benefits.
  • 5% employer-matching pension plan.
  • Supportive and collaborative IT team.
  • Opportunities to expand your technical skills and contribute to infrastructure improvement projects.
  • Meaningful work supporting aerial firefighting operations worldwide.

WHAT YOU’LL DO:

  • Provide technical support for hardware, software, operating systems, mobile devices, and network connectivity issues.
  • Support Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
  • Support user identities and access in a hybrid Active Directory and Microsoft Entra ID environment.
  • Troubleshoot user accounts, authentication, licensing, passwords, permissions, and other access-related issues.
  • Deploy, configure, image, maintain, and lifecycle-manage laptops, desktops, mobile devices, printers, and peripheral equipment using Microsoft Intune.
  • Install, terminate, label, test, and document Cat6 and Cat6A structured cabling.
  • Deploy and support enterprise wireless infrastructure, including wireless access points, Ubiquiti point-to-point systems, and wireless cameras.
  • Assist with wireless infrastructure upgrades and other IT improvement projects.
  • Support DNS, DHCP, IP addressing, VLAN management, and network connectivity.
  • Document service requests and technical work in Zendesk while maintaining accurate asset and configuration records.
  • Provide responsive IT support across multiple locations and time zones, including remote operational sites.

WHAT YOU’LL BRING:

  • A diploma in Information Technology, Computer Systems, Network Administration, or a related field.
  • At least 3 years of hands-on IT support experience.
  • A valid driver’s licence.
  • Experience supporting Microsoft 365 and Microsoft Entra ID environments.
  • Experience configuring, troubleshooting, and supporting network infrastructure.
  • Strong technical troubleshooting and problem-solving abilities.
  • Excellent customer-service, communication, and time-management skills.
  • The ability to manage competing priorities and adapt to changing operational requirements.
  • The ability to lift and carry up to 50 lbs and perform physical tasks that may include standing, walking, bending, kneeling, and climbing ladders.

The following qualifications and experience would be considered assets:

  • CompTIA A+, Network+, or Security+ certification.
  • Microsoft MD-102 or AZ-104 certification.
  • Experience with Aruba, Sophos, PowerShell, Veeam, Synology, or TrueNAS.
  • Experience working in aviation, aerospace, manufacturing, or a maintenance, repair, and overhaul environment.

We support diversity, equity, and a workplace that is free from harassment and discrimination. We are committed to providing accommodation for people with disabilities. If you require accommodation during any stage of the application process, please notify us, and we will work with you to meet your needs.