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Technology Support Jobs in Kentucky (NOW HIRING)

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

legence

IT Support Associate

Lexington, KY · On-site

The role of the IT Support Associate is to provide first-line support for all staff. The IT Support Associate is responsible for logging incidents and service requests and resolving support requests ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

Quantam

$18.25 - $25.25/hr

... IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician . We are ...

CYNET SYSTEMS

Technology Support Specialist

Frankfort, KY · On-site

$16 - $18/hr

S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia--ensuring speed, quality, and consistency ...

Atmosenergy

IT Support Technician

Bowling Green, KY

$21 - $29/hr

... support enterprise solutions. 8.Acts as a liaison with end users to keep them advised regarding upcoming technology changes and strategies. 9.Coordinates and assists with maintaining an inventory of ...

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All JobsTechnology Support JobsTechnology Support Jobs in Kentucky

Technology Support information

See Kentucky salary details

$23.4K

$37.8K

$57.3K

How much do technology support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for technology support in Kentucky is $37,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $40,800.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
Technology Support jobs near you
Infographic showing various Technology Support job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.
Technology Support Specialist (General IT Support Services)

Technology Support Specialist (General IT Support Services)

Quantam

Frankfort, KY • On-site

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer a competitive hourly wage, health benefits, paid time off, and a 401(k) plan. We're currently seeking a Technology Support Specialist for our client.
Our client is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for supporting agency hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.
KNOWLEDGE & EXPERIENCE:
Ability to identify and troubleshoot defective equipment.
Ability to identify and troubleshoot software and application issues.
Determine and resolve hardware issues prior to deployment.
Possess network room knowledge and experience.
ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:
Excellent customer service skills
Excellent organization skills
Strong written and verbal communication skills
Ability to multi-task while taking phone calls in a fast-paced environment
Self-motivated
MINIMUM REQUIREMENTS:
Education: Bachelor's degree in computer science.
Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.
OFFICE LOCATION:
AOC, 1001 Vandalay Drive, Frankfort, KY 40601
PRIMARY COUNTIES OF COVERAGE:
Statewide
SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.)
Network Operating Systems
Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP
General Understanding of the ITIL Framework
TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:
08:00 - 17:00 M-F
Work is primarily performed in an office setting.
Must be able to climb ladder.
Ability to lift 50+ lbs.
REMOTE WORK PLAN: Not Available. Position requires onsite presence in Central Office 5 days/week.
Skills:
It,Installation,MCP,MCITP,MOS,MTA,Systems software

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