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Technology Support Jobs in Reno, NV (NOW HIRING)

IT Support Specialist

Reno, NV · Hybrid

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

IT Support Specialist

Reno, NV · On-site

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

IT Support Specialist

Reno, NV · Hybrid

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

Title: IT Support Specialist Type: 6+ Month Contract Location: Fully Onsite - Reno, NV Job Summary The Help Desk Support Specialist is a mid-level role within a service desk operational environment ...

We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a distributed remote team ...

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

Documents procedures and provides feedback for continuous improvement of IT support services. * Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

Documents procedures and provides feedback for continuous improvement of IT support services. Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

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Showing results 1-20

Technology Support information

See Reno, NV salary details

$26.9K

$43.4K

$65.8K

How much do technology support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technology support in Reno, NV is $43,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,900.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
Infographic showing various Technology Support job openings in Reno, NV as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $43,353 per year, or $20.8 per hour.
Executive IT Support

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Sierra Nevada Corporation rating

8.6

Company rating: 8.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

17th of 60 rated aerospace companies


Job description

The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive users have seamless access to technology and efficient resolution of IT issues, maintaining productivity and strategic operations. The Specialist will troubleshoot, resolve, and escalate technical problems while providing exceptional customer service.
As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Key Responsibilities:
  • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
  • Install, configure, and maintain hardware and software for executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
  • Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
  • Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
  • Maintain confidentiality and security of all executive communications and data.
  • Train and assist executives in using new technology and software applications.
  • Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
  • Document and update technical procedures and support actions.
  • Assist in the implementation of new technologies and systems for executive use.

Qualifications You Must Have:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
  • Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
  • Certification in CompTIA A+, Network+, or equivalent.

Qualifications We Prefer:
  • Experience in the Aerospace and Defense industry.
  • Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
  • Familiarity with enterprise-level security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.
Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

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