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Technology Support Jobs in Reno, NV (NOW HIRING)

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

Sierra Nevada Corporation is a global leader in aerospace and national security, seeking an Executive IT Support Specialist responsible for delivering high-level technical support to executive ...

IT Support Specialist

CA · On-site

$28 - $40/hr

Description Sugar Bowl Resort is seeking a motivated and customer-focused IT Support Technician to join our small, hands-on technology team. The ideal candidate is comfortable working independently ...

Sugar Bowl Resort is seeking a motivated and customer-focused IT Support Technician to join our small, hands-on technology team. The ideal candidate is comfortable working independently across a ...

We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a distributed remote team ...

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

IT Support II

Verdi, NV · On-site

$21.50 - $29.50/hr

Provide support to the phone system, computing infrastructure, and switch configuration, along with all application-based software and setups. Troubleshooting and initiates repairs for all hardware ...

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Showing results 1-20

Technology Support information

See Reno, NV salary details

$26.9K

$43.4K

$65.8K

How much do technology support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for technology support in Reno, NV is $43,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,900.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
Infographic showing various Technology Support job openings in Reno, NV as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,353 per year, or $20.8 per hour.
Executive IT Support

$22 - $30.25/hr

Full-time

Posted 10 days ago


Sierra Nevada Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

17th of 71 rated aerospace companies


Job description

Job Summary:
Sierra Nevada Corporation is a global leader in aerospace and national security, seeking an Executive IT Support Specialist responsible for delivering high-level technical support to executive leadership. The role involves troubleshooting and resolving IT issues, ensuring seamless access to technology for executives, and providing exceptional customer service.
Responsibilities:
• Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
• Install, configure, and maintain hardware and software for executive offices and remote environments.
• Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
• Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
• Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
• Maintain confidentiality and security of all executive communications and data.
• Train and assist executives in using new technology and software applications.
• Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
• Document and update technical procedures and support actions.
• Assist in the implementation of new technologies and systems for executive use.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
• Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
• Certification in CompTIA A+, Network+, or equivalent.
Preferred:
• Experience in the Aerospace and Defense industry.
• Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
• Familiarity with enterprise-level security protocols and data protection policies.
• Experience with AI-driven IT support tools and automation.
Company:
Sierra Nevada Corporation is an aerospace and defense contractor. Founded in 1963, the company is headquartered in Sparks, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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