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Technology Support Jobs (NOW HIRING)

Bay Alarm Company

Tech Support

Concord, CA · On-site

$41K - $51K/yr

Support older hardware and alarm systems not installed by Bay. * Remain current with new products and technologies by attending Bay University classes. * Other duties as assigned. Requirements:

coringroup

Technology Support Engineer

Raynham, MA · On-site

$85K - $100K/yr

The Technology Support Engineer (TSE) will provide frontline contact to users (internal and external) of our Technology products (primarily robotics surgical tools including Apollo and OMNIBotics ...

Palmetto Technology Group

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Falck Rocky Mountain

IT Support

Aurora, CO · On-site

$20/hr

The position supports the data and technology needs working directly with Falck and City staff. It also involves dispatching and receiving equipment to remote locations and providing support to end ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

JTM Food Group

IT Support Specialist

Harrison, OH

POSITION: IT Support Specialist REPORTS TO: Manager - IT Support PERKS amp; BENEFITS - IT Support Specialist * Top Work Place Winner * Weekly Pay * Free Meal Buffet, Discount on JTM Products * 401K ...

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Technology Support information

See salary details

$27K

$43.5K

$66K

How much do technology support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technology support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a Technology Support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are Technology Support professionals?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.
More about Technology Support jobs
What cities are hiring for Technology Support jobs? Cities with the most Technology Support job openings:
What states have the most Technology Support jobs? States with the most job openings for Technology Support jobs include:
Technology Support jobs near you
Infographic showing various Technology Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Tech Support

Tech Support

Bay Alarm Company

Concord, CA • On-site

$41K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Position Summary:
  • Provide remote technical assistance to Bay Alarm customers and Bay Alarm employees related to alarm system/access control/CCTV/IP networking/remote panel services including installation, programming, troubleshooting, user operation, etc. Occasionally assist with Central Station projects such as remote programming for area code splits, acquisitions, etc.

Job Duties:
  • Answer incoming technical support phone calls from customers and employees.
  • Respond in a timely manner to email requests for technical assistance.
  • Troubleshoot alarm systems using remote programming software.
  • Assist with general IP networking issues, router configuration, port forwarding, etc. using remote access software
  • Assist with configuration and troubleshooting of Total Connect and other remote panel services.
  • Support older hardware and alarm systems not installed by Bay.
  • Remain current with new products and technologies by attending Bay University classes.
  • Other duties as assigned.

Requirements:
  • Basic computer skills required - Word, Excel, remote programming
    software etc.
  • Ability to make use of electronic reference documents.
  • Must be able to work independently with minimal supervision.
  • Basic electronic knowledge and alarm installation and/or service skills required.
  • Basic networking skills required, DVR configuration, port forwarding, access from the internet, etc.
  • Customer service telephone skills required.
  • Telecom, IP network, and cellular knowledge required.
  • Final applicant will need to have the ability to pass a pre-employment screening process.

Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
  • Guaranteed 40-Hour Workweek with Overtime Opportunities
  • Paid Training and a Clearly Defined Career Path (Level System)
  • Alarm System Purchase Plan and Employee Discounts
  • Benefits; medical, dental, vision, life insurance, long term disability
  • Vacation, Sick Time, Holidays, Bay Alarm Days
  • 401(k) with a company match
  • Employee Referral Bonus Program
  • Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Education Reimbursement
  • Family Scholarship Programs
  • Employee Resource Groups
  • Community Service Programs

Check out this video to get to know more about Bay Alarm!

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