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Technology Support Jobs (NOW HIRING)

Boston Retail Solutions

IT Support

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

CFS

IT Support Specialist

Muskegon, MI

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Position Overview We are seeking an experienced IT Support Specialist to join our team and serve as a key point of contact for end-user technical support, network administration, and IT operations. ...

Floorplan Xpress

IT Support Analyst

Norman, OK · On-site

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday.The IT Support Analyst will be responsible for providing technical assistance ...

ProTek IT Solutions

Be Seen First

IT Support Specialist

Clearwater, FL · Remote

$60K - $80K/yr

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...

Parasol Alliance

Tech Support Manager

Urbana, IL

$23/hr

Resident Support Manager Reports to: COO At Parasol Alliance, our mission is to bring strategy, innovation and accountability to our clients' use of technology, enabling them to maximize ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

IT Support Lead Location: Fort Bragg, NC Clearance Required: Active Secret Clearance Employment Type: Full-Time Salary Range: $150,000 - $157,000 annually Position Overview MKS2 is seeking a highly ...

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Showing results 21-40

All JobsTechnology Support Jobs

Technology Support information

See salary details

$27K

$43.5K

$66K

How much do technology support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technology support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support specialists troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

How do you become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and troubleshooting skills. Many roles require certifications such as CompTIA A+ or Microsoft Certified IT Professional, and some employers prefer candidates with an associate or bachelor's degree in information technology or related fields. Gaining experience through internships or entry-level positions can also help build relevant skills for this role.
More about Technology Support jobs
What cities are hiring for Technology Support jobs? Cities with the most Technology Support job openings:
What states have the most Technology Support jobs? States with the most job openings for Technology Support jobs include:
Technology Support jobs near you
Infographic showing various Technology Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support

Boston Retail Solutions

Santa Ana, CA • On-site

$22.25 - $30.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Boston Retail Solutions is the leading provider of modular barricades, large format graphics, graphic installation, and various facilities maintenance services. Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our employees throughout the enterprise. Under direct supervision with guidance as needed, this position is responsible for providing routine end-user support for hardware, software, peripherals, and networking. 

Responsibilities:

  • Receive and record support requests regarding hardware, software, peripheral support and maintenance.
  • Troubleshoot via phone, email, and in-person in a timely and accurate fashion.
  • Resolve basic issues independently, refer more complex issues up to the next level with the appropriate urgency and clear documentation.
  • Interact and open tickets with 3rd party vendors as necessary.
  • Onboarding and offboarding personnel.
  • Support IT project work as assigned for new deployments and configurations.

Qualifications and Education Requirements:

  • 1–2 years' experience in Help Desk or Desktop Support

  • Working knowledge of Microsoft Office and Google Workspace

  • Basic understanding of networking and printing fundamentals (DHCP, DNS)

  • Strong attention to detail and professional demeanor

  • Strong written, verbal, and interpersonal communication skills

  • Solid organizational skills; able to manage multiple concurrent tasks/projects

  • Self-motivated with the ability to learn new systems independently

  • Comfortable taking initiative and thinking a step beyond the immediate request — able to consider what's actually needed, not just what's asked

  • Capable of independent judgment and on-the-fly corrections based on new information

  • Low voltage cabling a plus

Employees are eligible for the following benefits:

  • Numerous insurance options, including Health, Dental, and Vision Coverage.
  • Matching 401k plan.
  • Bonus Plan.
  • Paid Time Off.
  • Employee Stock Ownership Plan (ESOP).

If you are looking for an exciting opportunity to contribute to a growing organization and have a passion for supporting others in their use of sophisticated software applications, we would love to hear from you. Join our team as IT Support and be a vital part of BRS' technical software application infrastructure.

We are proud to be an Employee-Owned Company.

Employment Type: FULL_TIME

Apply