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2Nd Shift It Support Jobs in Silver Spring, MD (NOW HIRING)

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

New

Spaark

IT Support

Falls Church, VA · On-site

$65 - $80/hr

Information Technology As IT Support at SPAARK, you will support the Mission Integration Records Management Division staff under the PFPA. * The contractor shall be responsible for coordinating with ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model ... Provide second-level technical support for end users across hardware, software, peripheral, and ...

TAD PGS, Inc

IT Support Technician

Washington, DC · On-site

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

TAD PGS, Inc.

IT Support Technician

Washington, DC · On-site

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

New

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

$65 - $80/hr

We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong ... Provide 1st, 2nd, and 3rd tier support to SpaceX employees. * Manage on site inventory and the ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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All Jobs2Nd Shift It Support Jobs2Nd Shift It Support Jobs in Silver Spring, MD

2Nd Shift It Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do 2nd shift it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for 2nd shift it support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What are the most commonly searched types of It Support jobs in Silver Spring, MD?

The most popular types of It Support jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for 2Nd Shift It Support jobs?

Cities near Silver Spring, MD with the most 2Nd Shift It Support job openings:

2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 7% Part Time, 2% Temporary, 11% Contract, and 2% Nights. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.

IT Support

ON.energy

Reston, VA • On-site

$22.25 - $30.75/hr

Full-time

Posted 2 days ago

New

Job description

Role Summary

We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their time efficiently, with good judgment to decide between priorities, willingness and experience in following standards, guidelines and IT frameworks, and with experience in Windows OS and applications, to perform and be highly responsible in the role of IT Support at On.Energy.


Job Responsibilities
  • Support and compliance with Corporate guidelines. 
  • Maintain and safeguard Corporate assets.
  • Maintain and propose best practices in the IT area. 
  • Keep the Infrastructure and Systems used at On.Energy in proper working condition. 
  • Attend to and resolve user requests. 
  • Manage, execute, and follow up on tasks through to completion and closure. 
  • Install, configure, and keep all Software up to date.
  • Maintain confidentiality and safeguard all personal data belonging to users and Corporate data belonging to On.Energy. 
  • Report to the Technology and Software Management teams.

Required Experience
  • IT professional with 2-5 years of experience in IT Support functions.
  • Strong willingness to record and document tasks, events, and incidents.
  • Experience in installation, configuration, and updating of Windows 10/11 Pro.
  • Experience in Windows user administration.
  • Experience in installation, configuration, and updating of applications on Windows.
  • Experience with TPM 2.0 and BitLocker.
  • Experience with administration, control, and remote support applications.
  • Experience working remotely.

Preferred Experience

  • Experience in Risk Assessment.
  • Experience with Linux.
  • Experience in disk image creation/restoration.
  • Experience with Agile Methodologies.

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