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Entry Level It Support Jobs in Silver Spring, MD

IT Support Specialist

Alexandria, VA · On-site

$46K - $55K/yr

Job Title-IT Support Specialist Company- Spectra Credit Union Location-Alexandria VA Are you ready to take your career to the next level by working with a spectacular company? Position Overview The ...

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

New

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Manager

Falls Church, VA · On-site

$100K - $130K/yr

IT Support Manager Location: Falls Church, VA Enabled Intelligence Enabled Intelligence, Inc. provides extremely accurate, precise and secure data labeling to help our government and commercial ...

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

To qualify for an IT SUPPORT ANALYST, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular ...

Support Engineer Are you a highly skilled IT professional who enjoys solving complex technical problems, taking ownership of challenging issues, and improving the technology environment around you?

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

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Showing results 1-20

Entry Level It Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level it support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level it support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Silver Spring, MD?

The most popular types of It Support jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level It Support jobs in Silver Spring, MD?

For Entry Level It Support jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Entry Level It Support jobs?

Cities near Silver Spring, MD with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 20% Internship, 20% Full Time, and 60% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.

IT Support Specialist

Compu-Vision Consulting Inc.

Washington, DC • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT support, managing Microsoft 365 environments, and ensuring compliance with federal cybersecurity standards.
Responsibilities:
• Provide Tier 2 and Tier 3 IT support to domestic and internationally deployed staff
• Troubleshoot and resolve hardware, software, OS, network, and connectivity issues
• Deliver full lifecycle IT support for laptops, mobile devices, and peripherals
• Provide real-time remote technical assistance using enterprise remote access tools
• Support hybrid and remote work environments across multiple time zones
• Administer Microsoft 365 hybrid environments
• Manage Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
• Administer Exchange Online, Teams, SharePoint, OneDrive, Microsoft Groups
• Support Outlook, Teams conferencing, and collaboration workflows
• Manage email account creation, modification, archiving, and deactivation
• Maintain compliance with federal cybersecurity directives and FISMA requirements
• Support enterprise cybersecurity initiatives including cyber hygiene scans
• Assist with data loss prevention controls
• Follow strict government security standards and auditing requirements
• Safeguard controlled and sensitive information
• Maintain complete IT asset inventory across global staff
• Provision, deploy, repair, replace, and track laptops and mobile devices
• Manage IT equipment logistics, shipping, recovery, and lifecycle replacement
• Support and maintain Audio/Video and conference room IT systems
• Install, configure, update, and support Adobe Applications
• Install, configure, update, and support Power BI
• Install, configure, update, and support Power Automate
• Install, configure, update, and support Visio
• Install, configure, update, and support Planner
• Install, configure, update, and support Project
• Troubleshoot application licensing, access, and performance issues
Qualifications:
Required:
• Minimum 7+ years of professional IT support experience
• Deep expertise with: Microsoft 365 Hybrid Environments, Entra ID / Azure AD, MFA and SSO
• Advanced Windows OS troubleshooting and device support
• Experience installing, supporting, and managing laptop and mobile devices
• Hands-on experience with: Exchange Online, Teams, SharePoint, OneDrive
• Experience with enterprise remote support tools: Remote Desktop, Zoom, Microsoft Teams
• Strong understanding of cloud security best practices and compliance
• Must be eligible to obtain and maintain a Moderate Risk Public Trust Clearance
• Must successfully pass background investigation
• Must maintain active SAM registration and Unique Entity Identifier (UEI)
• Must comply with all federal cybersecurity, data protection, and IT governance rules
Preferred:
• Experience supporting globally deployed staff and international operations
• Strong verbal and written communication skills
• Proven ability to work independently under deadlines
• High adaptability in fast-changing environments
• Strong collaborative mindset and cultural sensitivity
• Bachelor's degree in IT, Computer Science, or related field
• Relevant certifications preferred: CompTIA, Microsoft, ITIL
Company:
Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise. Founded in 1998, the company is headquartered in North Brunswick, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Compu-Vision Consulting logo

About Compu-Vision Consulting

Sourced by ZipRecruiter

Growth We understand that employees are our most valuable resource. We have a strong history of promoting from within. We strive to create growth opportunities for those who want to reach the high bar. Innovation We offer an innovative environment where people and technology come together. We enable employees to develop and contribute to their full potential. Integrity We strive to create an environment where each individual is valued and respected. Respect is the cornerstone of Compu-Vision as outlined in our Respect Credo.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

North Brunswick, NJ, US

Year founded

1998

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