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Information Technology Desktop Support Jobs in Silver Spring, MD

Our customer is hiring a Desktop Support Technician to work onsite in Clinton, MD. This person will ... The users have a varying understanding of technology which requires someone with strong patience ...

New

Our customer is hiring a Desktop Support Technician to work onsite in Clinton, MD. This person will ... The users have a varying understanding of technology which requires someone with strong patience ...

New

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

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Information Technology Desktop Support information

See Silver Spring, MD salary details

$10

$25

$39

How much do information technology desktop support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for information technology desktop support in Silver Spring, MD is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is Information Technology Desktop Support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
What are popular job titles related to Information Technology Desktop Support jobs in Silver Spring, MD? For Information Technology Desktop Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Information Technology Desktop Support jobs in Silver Spring, MD look for? The top searched job categories for Information Technology Desktop Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Information Technology Desktop Support jobs? Cities near Silver Spring, MD with the most Information Technology Desktop Support job openings:
Infographic showing various Information Technology Desktop Support job openings in Silver Spring, MD as of July 2026, with employment types broken down into 6% Locum Tenens, 70% Full Time, 11% Part Time, 1% Temporary, and 12% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $52,312 per year, or $25.1 per hour.
IT Desktop Support

$20 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Our customer is hiring a Desktop Support Technician to work onsite in Clinton, MD. This person will be providing in person support for hardware and software related issues.

Shift: M-F 2p-10p

Must be able to work one weekend a month

Requirements:

- Able to work in a team and independently, demonstrating problem solving skills.

- Experience imaging and configuring systems PC.

- Hardware break fix, software installation skills

- End user network trouble shooting skills around network adapters, wireless, and vpn clients.

- Active Directory account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD)

- Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS.

- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)

- Experience with end Help Desk ticketing systems.

- Supports mobile devices (Android/IOS)

Additional Skills & Qualifications

Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.

Job Type & Location

This is a Contract position based out of Clinton, MD.

Pay and Benefits

The pay range for this position is $20.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Clinton,MD.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.