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Desktop Manager Jobs in Silver Spring, MD (NOW HIRING)

F1 OPT candidates are not eligible for this role Required Skills Desktop Management - Infrastructure Services (IS) Desktop Management - Infrastructure Services (IS) #J-18808-Ljbffr

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

Desktop Support Technician

Reston, VA · On-site

$21 - $26.75/hr

You will assist management is providing a migration strategy and project plan for new and additional automated tools such as remote desktop management tools with AI driven diagnostics and predictive ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

You will assist management is providing a migration strategy and project plan for new and additional automated tools such as remote desktop management tools with AI driven diagnostics and predictive ...

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

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Showing results 1-20

Desktop Manager information

See Silver Spring, MD salary details

$21.8K

$86.6K

$130.5K

How much do desktop manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for desktop manager in Silver Spring, MD is $86,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are popular job titles related to Desktop Manager jobs in Silver Spring, MD?

For Desktop Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Silver Spring, MD look for?

The top searched job categories for Desktop Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Desktop Manager jobs?

Cities near Silver Spring, MD with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $86,430 per year, or $41.6 per hour.

Desktop Support Engineer

Baltimore, MD • On-site

Other

Posted 4 days ago


Job description

As a Field Support Engineer, you will provide onsite assistance to end-users and other IT teams by maintaining remote site infrastructure, including PC hardware/software, servers, and networks.

Desktop Support Engineer

As a Field Support Engineer, you will provide onsite assistance to end-users and other IT teams by maintaining remote site infrastructure, including PC hardware/software, servers, and networks.

Please note: F1 OPT candidates are not eligible for this role

Required Skills

Desktop Management - Infrastructure Services (IS)

Desktop Management - Infrastructure Services (IS)

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