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Desktop Manager Jobs in Silver Spring, MD (NOW HIRING)

Infojini Inc

Desktop Support

Washington, DC · On-site

$23 - $29.25/hr

Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications At least Seven years of overall IT experience, including a minimum of Five years of experience ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA

$47/hr

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Arlington, VA · On-site

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Rosslyn, VA · On-site

$47/hr

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

ActioNet

Desktop Support

Rosslyn, VA

Secret The Desktop Support IT professional is responsible for providing advanced technical support ... Manage escalated technical support tickets and ensure timely resolution in alignment with service ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

hochunk

Desktop Engineer III

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a ... Manages and maintains computer equipment rooms within the National Capital Area Region (NCR)

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Silver Spring, MD

Desktop Manager information

See Silver Spring, MD salary details

$21.7K

$86.4K

$130.3K

How much do desktop manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for desktop manager in Silver Spring, MD is $86,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are popular job titles related to Desktop Manager jobs in Silver Spring, MD?

For Desktop Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Silver Spring, MD look for?

The top searched job categories for Desktop Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Desktop Manager jobs?

Cities near Silver Spring, MD with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $86,430 per year, or $41.6 per hour.

Desktop Engineer III

Centurion Consulting Group

Washington, DC • Hybrid

$105K - $115K/yr

Full-time

Re-posted 29 days ago

Job description

Job Description Job Title: Level 3 Desktop Engineer - Endpoint Engineering & Automation 2 days onsite in DC, 3 days remote Workplace Technology Overview The Workplace Technology team provides high-quality technical guidance and support for workstation systems across the American Chemical Society. The team focuses on enabling staff productivity through reliable, secure, and well-managed endpoint technology. Position Summary We are seeking a Level 3 Desktop Engineer to support a multiplatform enterprise environment.

This role focuses on endpoint engineering, automation, and lifecycle management across Windows and macOS devices. The position leverages enterprise endpoint management platforms (including Ivanti Neurons) and emphasizes building durable solutions that improve efficiency and enable Level 2 support teams. Key Responsibilities Design and maintain endpoint management policies for Windows and macOS, ensuring secure and consistent configurations Act as a senior technical resource for endpoint management platforms (including Ivanti Neurons), partnering with internal teams and vendors Build and maintain automation using endpoint platforms and scripting (e.g., workflows, bots, sensors, PowerShell, Bash) Manage application packaging and automated software deployment processes Provide advanced troubleshooting and root-cause analysis for issues escalated from Level 1 and Level 2 teams Create solutions, documentation, and automation that enable Level 2 Desktop Engineers to resolve issues independently Collaborate with Information Security, Infrastructure, and Help Desk teams on endpoint strategy and initiatives Maintain technical documentation, SOPs, and knowledge base content Support hardware and software lifecycle planning, refresh, and modernization efforts Qualifications 5+ years of experience in desktop engineering or endpoint administration in a mid-to-large enterprise Bachelor's degree in Information Technology or related field, or equivalent professional experience Strong experience designing and operating enterprise endpoint management solutions Advanced knowledge of Windows 10/11 enterprise environments (e.g., Group Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and management Proficiency in scripting and automation (e.g., PowerShell, Bash) Experience supporting Microsoft 365, Active Directory, and hybrid/cloud environments Preferred Qualifications Experience with Ivanti Endpoint Manager and/or Ivanti Neurons Experience supporting Windows and macOS environments at scale Experience with Jamf or other macOS management platforms Familiarity with endpoint security, EDR, or vulnerability management tools Ability to lead technical initiatives and mentor junior engineers

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