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SA Technology

Desktop Technician

San Ramon, CA · On-site

$22.75 - $28.75/hr

Desktop Technician Location: San Ramon CA Duration: 12+Months Job Responsibilities: • Assist in the software and hardware life cycle management processes including research, packaging, quality ...

SA Technology

Desktop Technician

San Ramon, CA · On-site

$22.75 - $28.75/hr

Desktop Technician Location: San Ramon CA Duration: 12+Months Job Responsibilities: Assist in the software and hardware life cycle management processes including research, packaging, quality ...

E-Solutions

Desktop Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Seeking a skilled and highly motivated Desktop Technician to join our IT support team. As a Desktop Technician, you will be responsible for providing technical assistance and support to end-users ...

Quantix

Desktop Technician

Denver, CO

$20.75 - $26.50/hr

Job Title: Desktop Technician Location: Denver, CO Type: Contract to Hire Client located in Denver, Colorado is seeking a Desktop Technician for a contract to hire position. This position will ...

ACS Consultancy Services

Desktop Engineer

Albany, NY · Remote

Desktop Engineer Location : Remote We are currently seeking candidates who meet the following qualifications. Responsibilities: * Install, configure, and support Windows and macOS-based desktop and ...

Samprasoft

Desktop Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Desktop Technician Seeking a skilled and highly motivated desktop technician to join our IT support team. As a desktop technician, you will be responsible for providing technical assistance and ...

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How much do desktop jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for desktop in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting skills, knowledge of operating systems (like Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote desktop tools, ticketing systems, and hardware diagnostics software is commonly required. Excellent communication, patience, and customer service skills help in effectively supporting non-technical users and resolving issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are the most common challenges faced by desktop support professionals, and how can they overcome them?

Desktop support professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple service requests simultaneously, and communicating complex technical information to non-technical users. To overcome these challenges, it helps to stay current with the latest operating systems and software updates, efficiently prioritize tasks, and develop strong interpersonal skills for clear communication. Additionally, building a thorough knowledge base and collaborating with colleagues can streamline problem-solving and improve response times.

What are desktop support technicians?

Desktop support technicians are IT professionals responsible for providing technical assistance to computer users within an organization. They troubleshoot hardware and software issues, install and configure desktop systems, and ensure that workstations are running efficiently. Their role often includes helping users resolve problems, setting up new equipment, and maintaining security protocols. They play a crucial part in keeping an organization's technology infrastructure running smoothly.

What is the difference between Desktop vs Laptop?

AspectDesktopLaptop
PortabilityLess portable, designed for stationary useHighly portable, designed for mobility
PerformanceTypically offers higher performance and upgradeabilityPerformance may be limited due to size constraints
Work EnvironmentUsed mainly in offices, homes, or dedicated workspacesUsed in various locations, suitable for remote work
Power SupplyRequires external power sourceBattery-powered, with optional AC power

Desktop computers are ideal for users who need high performance and upgrade options in a fixed location. Laptops offer portability and convenience for users who work on the go. The choice depends on your mobility needs and performance requirements.

More about Desktop jobs
What cities are hiring for Desktop jobs? Cities with the most Desktop job openings:
What are the most commonly searched types of Desktop jobs? The most popular types of Desktop jobs are:
What states have the most Desktop jobs? States with the most job openings for Desktop jobs include:
Desktop jobs near you

Desktop Support in Hartford, Connecticut

Desktop & Depot Support

Hartford, CT • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Posted 7 days ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Hartford, Connecticut. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Hartford, Connecticut, and willing to work onsite
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers