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Desktop Jobs in Laurel, MD (NOW HIRING)

ActioNet, Inc.

Desktop Technician

Rosslyn, VA

$118K/yr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for ...

ActioNet

Desktop Technician

Rosslyn, VA

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for ...

ActioNet

Desktop Technician

Rosslyn, VA · On-site

$118K/yr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC · On-site

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task and to prioritize rapidly changing task assignments. Strong communication skills and the ability to ...

Service Global, Inc

Desktop EUC L1

Baltimore, MD · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break fix services for laptops and ...

ActioNet

Desktop Technician

Rosslyn, VA

$23.25 - $29.50/hr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task and to prioritize rapidly changing task assignments. Strong communication skills and the ability to ...

Stem Xpert

Desktop Migration engineer

Reston, VA

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location : Reston, VA Duration : 6+ Months Rate : (Negotiable) Responsible for designing the migration of client ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in detail. Our Client is seeking a motivated Desktop Support Technician with at least one ...

Infojini Inc

Desktop Support

Washington, DC · On-site

$23 - $29.25/hr

Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications At least Seven years of overall IT experience, including a minimum of Five years of experience ...

DAn Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure. * Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...

DAN Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure.Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...

Bowie State University

Desktop Support Lead

Bowie, MD · On-site

$65K - $75K/yr

The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...

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Desktop information

See Laurel, MD salary details

$13

$22

$32

How much do desktop jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for desktop in Laurel, MD is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop support technicians are IT professionals responsible for providing technical assistance to computer users within an organization. They troubleshoot hardware and software issues, install and configure desktop systems, and ensure that workstations are running efficiently. Their role often includes helping users resolve problems, setting up new equipment, and maintaining security protocols. They play a crucial part in keeping an organization's technology infrastructure running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting skills, knowledge of operating systems (like Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote desktop tools, ticketing systems, and hardware diagnostics software is commonly required. Excellent communication, patience, and customer service skills help in effectively supporting non-technical users and resolving issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are the most common challenges faced by desktop support professionals, and how can they overcome them?

Desktop support professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple service requests simultaneously, and communicating complex technical information to non-technical users. To overcome these challenges, it helps to stay current with the latest operating systems and software updates, efficiently prioritize tasks, and develop strong interpersonal skills for clear communication. Additionally, building a thorough knowledge base and collaborating with colleagues can streamline problem-solving and improve response times.

What is the difference between Desktop vs Laptop?

AspectDesktopLaptop
PortabilityLess portable, designed for stationary useHighly portable, designed for mobility
PerformanceTypically offers higher performance and upgradeabilityPerformance may be limited due to size constraints
Work EnvironmentUsed mainly in offices, homes, or dedicated workspacesUsed in various locations, suitable for remote work
Power SupplyRequires external power sourceBattery-powered, with optional AC power

Desktop computers are ideal for users who need high performance and upgrade options in a fixed location. Laptops offer portability and convenience for users who work on the go. The choice depends on your mobility needs and performance requirements.

What are some basic desktop jobs?

Basic desktop jobs typically include roles such as data entry clerk, administrative assistant, customer service representative, and receptionist. These positions often require proficiency with office software like Microsoft Office, good organizational skills, and a standard work schedule, usually in an office environment.

What is a desktop job?

A desktop job involves working primarily at a computer workstation, often performing tasks such as data entry, software development, customer support, or administrative duties. These roles typically require proficiency with computer hardware and software, and may involve working in an office or remote environment.

What are the most commonly searched types of Desktop jobs in Laurel, MD?

The most popular types of Desktop jobs in Laurel, MD are:

Desktop jobs near you
Infographic showing various Desktop job openings in Laurel, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,358 per year, or $22.8 per hour.

Desktop Engineer

Meta Force Technology Staffing LLC

Washington, DC • On-site

Contractor

Re-posted 21 days ago

Job description

100% on-site

1155 Sixteenth Street NW

Washington D.C. District of Columbia 20036

ADDITIONAL DETAILS FROM THE CALL:

  • Need someone with basic troubleshooting experience that has worked on a service desk previously, will help with desktop refreshes and troubleshooting M365 issues
  • Know how to escalate between level 2 and 3 issues, handle multiple tasks simultaneously, attention to detail
  • Nice to have: M365 servicing experience (SharePoint, OneDrive, Teams, etc.), Mac troubleshooting experience

Job Summary: As a Level 2 Desktop Engineer, you will provide advanced technical support for desktop hardware, software, and network-related issues. You will handle escalated support tickets, perform troubleshooting, and maintain the organization's computing resources. This role requires strong problem-solving skills and a deep understanding of IT systems, including SaaS management.

Key Responsibilities:

  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues.
  • Respond to and manage escalated support tickets, ensuring timely resolution.
  • Install, configure, and maintain software and hardware components.
  • Assist in the setup and support of network-related issues.
  • Document support processes and resolutions in the ticketing system.
  • Collaborate with other IT teams to resolve issues and improve support processes.
  • Maintain knowledge of current IT trends and technologies.
  • Administer and manage M365 services, with a focus on Teams, SharePoint, and OneDrive.
  • Mentor and train junior support staff.
  • Participate in IT projects and initiatives, contributing technical expertise.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of experience in desktop support or a related IT role.
  • Strong understanding of computer hardware, software, and networks.
  • Experience with M365 administration, specifically Teams, SharePoint, and OneDrive.
  • Ability to troubleshoot and resolve advanced technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Mac support and troubleshooting or experience with Jamf a plus.
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Skills:

  • Windows operating systems
  • Active Directory
  • Microsoft Office Suite
  • Remote desktop tools