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Desktop Associate Jobs (NOW HIRING)

NTT DATA Americas, Inc

Desktop Associate

River Hills, WI

$21.50 - $25/hr

We are currently seeking a TEMP Infra Design Associate to join our team in Glendale, Wisconsin (US ... desktops / notebooks/ printers. • May respond to calls after normal business hours per leader ...

SA Technology

Desktop Technician

San Ramon, CA · On-site

$22.75 - $28.75/hr

Desktop Technician Location: San Ramon CA Duration: 12+Months Job Responsibilities: • Assist in ... Qualifications: • Associate's degree in a technical field such as computer science, computer ...

SA Technology

Desktop Technician

San Ramon, CA

$22.75 - $28.75/hr

Associate's degree in a technical field such as computer science, computer engineering or related field required. 5-7 years' experience required. Knowledge of Windows OS. Experience with desktop ...

STI

Desktop Support

Trenton, NJ · On-site

$23.25 - $31.25/hr

May require an associate's degree in a related area. Responsibilities: imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of ...

Bravera

Desktop Support

Fargo, ND · On-site

$20 - $25.25/hr

Associates Degree or higher highly preferred • Experience: up to 2 years' experience supporting Windows desktop/laptop PC's • Experience troubleshooting hardware issues and replacing hardware on ...

New

Agile Defense

Windows Desktop Administrator - Associate Location: Fort Huachuca, AZ Clearance Level: Secret Clearance Required Certification: * Must have Security+ CE certification prior to hire * Must have ...

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How much do desktop associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for desktop associate in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
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Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 5% Full Time, 89% Part Time, 2% Contract, and 2% Nights. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.
Desktop Associate

Desktop Associate

NTT DATA Americas, Inc

River Hills, WI

$21.50 - $25/hr

Other

Posted 11 days ago

NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

104th of 203 rated it services

Job description

Company Overview:
Req ID: 371810
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a TEMP Infra Design Associate to join our team in Glendale, Wisconsin (US-WI), United States (US).
Job Description:
Position Overview:
• Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
• They may make policy recommendations to their managers and be an escalation point for less experienced team members.
• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/
printers.
• May respond to calls after normal business hours per leader instructions.
• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
• Identifies potential issues that could adversely impact end user experience and takes corrective action.
Positions General Duties and Tasks:
• Typically requires 1-2 years relevant experience.
• High School Diploma or equivalent.
• Undergraduate degree or some college coursework preferred.
• Strong knowledge of Windows operating system environment.
• Solid client service skills.
• A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodation.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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