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Desktop Associate Jobs (NOW HIRING)

Agile Defense

Windows Desktop Administrator - Associate Employment Type: Regular Work Schedule: Full-Time, 40hr/week Location: Fort Huachuca, Arizona Clearance Level: Secret Clearance Required Certification(s)

Service Global, Inc

Desktop EUC L1

Alexander City, AL · On-site

$18 - $22.75/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

Service Global, Inc

Desktop EUC L1

Baltimore, MD · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Service Global, Inc

Desktop Support L1

Decatur, IL · On-site

$19.75 - $25/hr

Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Service Global, Inc

Desktop EUC L1

Fremont, CA · On-site

$22.25 - $28.25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

Service Global, Inc

Desktop EUC L1

Allentown, PA · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Service Global, Inc

Desktop EUC L1

Norcross, GA · On-site

$19 - $24.25/hr

Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Temple Health

SR DESKTOP ENGINEER

Philadelphia, PA

Interfaces effectively with associates, management, and clients in a team environment. Provides ... with desktop and asset management tools Required 3 years experience with software distribution ...

Data Processing Resources

Desktop Team Lead

Ossining, NY

$21.25 - $27/hr

The Desktop Team Lead will be responsible for growing the Desktop team members'' skills and ... An Associate's degree in Information Technology is required. Other experience and/or education may ...

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Desktop Associate information

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$15

$23

$31

How much do desktop associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for desktop associate in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
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Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 5% Full Time, 89% Part Time, 2% Contract, and 2% Nights. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.

Desktop Technician - BIA

Wichita Tribal Enterprise

Washington, DC • On-site

$70K - $76K/yr

Full-time

Posted 27 days ago

Job description

Wichita Tribal Enterprises, a subsidiary of Quivera Enterprises, LLC, is seeking Desktop Technicians (Levels III, IV, and V) to support the Department of the Interior / Indian Affairs (DOI/IA) enterprise user environment.

These roles provide end-user computing support across enterprise IT environments, including desktops, laptops, mobile devices, and network infrastructure. Technicians are responsible for installation, configuration, troubleshooting, and lifecycle support of hardware and software systems, as well as supporting standard and specialized applications.

Progression across levels reflects increasing responsibility in technical complexity, leadership, project execution, and enterprise impact.

NIST SP 800-53 Compliance Requirement

All personnel must operate within the NIST SP 800-53 framework developed by the National Institute of Standards and Technology, ensuring compliance with federal cybersecurity requirements, including the Federal Information Security Modernization Act.

Desktop Technician IIIOverview

The Desktop Technician III provides advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.

Key Responsibilities
  • Provide Tier II/III support for desktops, laptops, mobile devices, and peripherals
  • Troubleshoot hardware, software, and network connectivity issues
  • Support Microsoft Windows, Microsoft Office, and Google Workspace
  • Install, configure, and maintain IT systems and devices
  • Support specialized applications (e.g., GIS, AutoCAD)
  • Document incidents and resolutions in ticketing systems
  • Collaborate with IT teams to resolve escalations
Required Qualifications
  • U.S. Citizenship required
  • Must have the ability to obtain and maintain a government security clearance
  • Associate degree or equivalent experience
  • Minimum 3 years of related IT support experience
  • Experience supporting:
    • Desktop/laptop systems
    • Mobile devices
    • Printers/scanners
    • LAN, servers, and network switches
  • Ability to troubleshoot independently
Preferred Qualifications
  • Experience in federal or enterprise environments
  • Exposure to specialized applications (GIS, AutoCAD)
  • Familiarity with ticketing and remote support tools
Desktop Technician IVOverview

The Desktop Technician IV serves as a senior technical resource, leading projects and providing advanced troubleshooting with minimal to no supervision.

Key Responsibilities
  • Perform advanced troubleshooting across enterprise environments
  • Lead system upgrades, deployments, and technical initiatives
  • Develop and maintain project documentation
  • Serve as a Subject Matter Expert (SME)
  • Mentor junior technicians
  • Coordinate with stakeholders and IT teams
  • Support specialized enterprise applications
Required Qualifications
  • U.S. Citizenship required
  • Must have the ability to obtain and maintain a government security clearance
  • Associate degree or equivalent experience
  • Minimum 4 years of related experience
  • Strong enterprise IT support experience
  • Demonstrated ability to lead projects and initiatives
Preferred Qualifications
  • Experience leading teams (5+ personnel)
  • Strong documentation and process development experience
  • Federal/DOI environment experience
Desktop Technician VOverview

The Desktop Technician V is a senior-level technical leader responsible for enterprise support, project management, and team oversight. This role serves as a key technical authority and decision-maker.

Key Responsibilities
  • Provide expert-level support across enterprise IT environments
  • Lead and manage technical projects from planning through execution
  • Oversee teams of desktop technicians
  • Develop operational documentation and standards
  • Serve as senior SME for enterprise systems
  • Drive process standardization and continuous improvement
  • Support specialized and mission-critical applications
  • Collaborate with leadership on strategic initiatives
Required Qualifications
  • U.S. Citizenship required
  • Must have the ability to obtain and maintain a government security clearance
  • Associate degree or equivalent experience
  • Minimum 5 years of experience, including leadership responsibilities
  • Expert knowledge of:
    • Microsoft operating systems
    • Enterprise desktop infrastructure
    • Microsoft Office and Google Workspace
  • Proven leadership and project management experience
Preferred Qualifications
  • Experience managing teams (5+ personnel)
  • Experience in federal or DOI environments
  • Experience with enterprise application ecosystems
Physical Demands – IT / Office Role

This position is primarily office-based and requires prolonged periods of sitting, typing, and working on a computer. Occasional walking, standing, bending, and reaching may be required.

  • Ability to lift up to 15 pounds (occasionally more)
  • Visual acuity including close, distance, and color vision required
  • Ability to communicate effectively in a professional office environment
  • Occasional travel and extended hours may be required
Physical Demands – Construction / Field Role

This role may include work in field or mixed environments depending on assignment.

  • Frequent walking, standing, climbing, and working on uneven terrain
  • Ability to use ladders, scaffolding, and wear required PPE
  • Ability to lift up to 50 pounds
  • Ability to communicate effectively in active environments
  • Travel and extended/irregular hours may be required
Equal Employment Opportunity Statement

Quivera Enterprises LLC and its subsidiaries are a 100% tribally owned, SBA-certified Small Disadvantaged Business.

Quivera Enterprises LLC and its subsidiaries are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.