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Desktop Associate Jobs (NOW HIRING)

Desktop Technician

Crystal Lake, IL · On-site

$19.75 - $25/hr

Required : • Associate's degree from a regionally accredited institution in CIS, A+ Certification ... Microsoft desktop technologies such as Windows OS Preferred : • Experience supporting desktop ...

Desktop Analyst

Chicago, IL · On-site

$55K - $65K/yr

Associate degree required; Bachelor's degree, MCSE, A+, and Microsoft Office certifications ... For the Desktop Analyst, the base salary range $55,000 - $65,000. The range represents a good faith ...

Desktop Support

Trenton, NJ · On-site

$23.25 - $31.25/hr

May require an associate's degree in a related area. Responsibilities: imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of ...

Associate's Degree in networking, computer programming, or equivalent relevant work experience * Working experience administering Windows desktop operating systems * Knowledge of desktop computer and ...

Associate's Degree in networking, computer programming, or equivalent relevant work experience * Working experience administering Windows desktop operating systems * Knowledge of desktop computer and ...

Desktop Analyst

Chicago, IL · On-site

$55K - $65K/yr

Associate degree required; Bachelor's degree, MCSE, A+, and Microsoft Office certifications ... For the Desktop Analyst, the base salary range $55,000 - $65,000. The range represents a good faith ...

$62 - $81.75/hr

Desirable but not required certifications include ESRI ArcGIS Desktop Associate or GISP certification. Security Clearance * Must be a U.S. Citizen and able to obtain a clearance. Prescient Edge is an ...

WI · On-site

Associate's Degree in networking, computer programming, or equivalent relevant work experience * Knowledge of desktop computer and server operating systems. * Strong written and verbal communication ...

Engineer, Desktop Located: Cameron Summary Venture Global LNG seeks a Desktop Engineer to join our ... Bachelor's or Associate's in Computer or Information Sciences Licensing & Certifications * Apple ...

Desktop Support Technician, Associate

Bethesda, MD · On-site

$21.50 - $27.50/hr

LCG, Inc. is seeking a Desktop Technician, Associate who provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role involves day ...

Desktop EUC L1

Fremont, CA · On-site

$22.25 - $28.25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

An associate or bachelor's degree in Information Technology, Computer Science, or a related field ... Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous. Successful applicants ...

An associate or bachelor's degree in Information Technology, Computer Science, or a related field ... Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous.Successful applicants ...

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Desktop EUC L1

Alexander City, AL · On-site

$18 - $22.75/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Desktop EUC L1

Redmond, WA · On-site

$22 - $23/hr

Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Desktop EUC L1

Baltimore, MD · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Showing results 21-40

Desktop Associate information

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$15

$23

$31

How much do desktop associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for desktop associate in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What cities are hiring for Desktop Associate jobs?

Cities with the most Desktop Associate job openings:

What are the most commonly searched types of Desktop jobs?

The most popular types of Desktop jobs are:

What states have the most Desktop Associate jobs?

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What are popular job titles related to Desktop Associate jobs?

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Infographic showing various Desktop Associate job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.

Desktop Technician

Crystal Lake, IL • On-site

NEOGOV
Software Development • 501 - 1,000 employees

$19.75 - $25/hr

Full-time

Re-posted 22 days ago


Job description

Job Summary:
NEOGOV is a part of McHenry County College, which is seeking a Desktop Technician to provide comprehensive desktop user support. The role focuses on exceptional customer service and technical expertise while supporting college desktop technologies across various environments including hardware and software installation, maintenance, troubleshooting, and end-user consultation.
Responsibilities:
• Resolve complex hardware, software, and network connectivity issues escalated from Tier 1 support, utilizing in-depth system and application knowledge.
• Analyze and optimize desktop performance in collaboration with Desktop Engineers.
• Research, evaluate, install, configure, and upgrade desktop applications and operating systems.
• Research and implement new desktop technologies, including virtual desktop and mobile device solutions.
• Install, configure, and support desktop, virtual desktop, and mobile device hardware and peripherals.
• Administer desktop patch management and maintain security best practices.
• Utilize software packaging and deployment tools for efficient software delivery.
• Utilize desktop image creation and deployment tools as needed.
• Provide consultations and solutions for desktop user technology needs.
• Develop thorough documentation for software and hardware installation and support processes.
• Create, maintain, dispatch, and complete incident tickets according to help desk procedures.
• Perform periodic help desk and instructional media technology tasks and phone support.
• Train, mentor, and utilize student employees in basic technology support methods.
• Assist with data entry in user support databases.
• Support students, faculty, and staff in using the Canvas Learning Management System.
• Assist other IT staff with system and hardware upgrades and major projects.
• Work collaboratively with colleagues, stakeholders, and vendors.
• Candidates must be able to adjust their schedule to accommodate weekend work for scheduled events and required commencement coverage throughout the year.
• Perform additional duties as assigned by immediate supervisor.
Qualifications:
Required:
• Associate’s degree from a regionally accredited institution in CIS, A+ Certification or equivalent specialized training
• Three years of experience with computer hardware and software support
• Three years of customer service experience
• Three years of experience supporting Microsoft desktop technologies such as Windows OS
Preferred:
• Experience supporting desktop technologies in a medium to large size network in an academic environment
• Two years of experience with Apple Macintosh OS
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.