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Desktop Associate Jobs in Virginia (NOW HIRING)

ActioNet, Inc.

Desktop Technician

Rosslyn, VA · On-site

$23 - $29.25/hr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

Gunnison Consulting Group

Desktop Technician

Reston, VA · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Gunnison

Desktop Technician

Reston, VA · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

ActioNet, Inc.

Desktop Technician

Blackstone, VA

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

ActioNet, Inc.

Desktop Technician

Blackstone, VA · On-site

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

ActioNet

Desktop Technician

Blackstone, VA

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

ActioNet, Inc.

Desktop Technician

Blackstone, VA · On-site

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

ActioNet

Desktop Technician

Blackstone, VA

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

ActioNet

Desktop Technician

Blackstone, VA · On-site

$21 - $26.75/hr

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

Gunnison

Sr. Desktop Technician

Reston, VA · On-site

$60K - $64K/yr

Associate degree or equivalent combination of education and experience * Minimum of 4 years of related technical experience * Strong experience supporting enterprise desktop environments and ...

Langley

Desktop Support Manager

Newport News, VA · On-site

Oversees the organization's Desktop Support, Hardware Asset Management and Service Desk Operations ... for associates, members, and communities. * Langley Ambassadors - Demonstrates a passion for ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Associate degree or equivalent experience Experience: Minimum 5 years of experience working as DSS ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Associate degree or equivalent experience Experience: Minimum 5 years of experience working as DSS ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Associate degree or equivalent experience Experience: Minimum 5 years of experience working as DSS ...

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All JobsDesktop Associate JobsDesktop Associate Jobs in Virginia

Desktop Associate information

What jobs pay 10,000 a month without a degree?

For a Desktop Associate, earning $10,000 a month without a degree is uncommon, as this role typically offers lower wages. High-paying jobs that can reach this level often require specialized skills, certifications, or experience, such as sales, real estate, or certain tech roles like software development or IT consulting. These positions may also involve commission or performance-based pay structures.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or ownership of a business, and may involve long hours or high responsibility levels.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues. They troubleshoot problems, install and configure equipment, and may support end-users in an office environment, often using tools like remote support software and maintaining documentation of issues and solutions.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What skills are needed for desktop support?

Desktop support professionals need strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems like Windows and macOS, and familiarity with networking concepts. Good communication skills and the ability to work under pressure are also important for effectively assisting users and resolving problems quickly.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Virginia? The most popular types of Desktop jobs in Virginia are:
What are popular job titles related to Desktop Associate jobs in Virginia? For Desktop Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Virginia look for? The top searched job categories for Desktop Associate jobs in Virginia are:
What cities in Virginia are hiring for Desktop Associate jobs? Cities in Virginia with the most Desktop Associate job openings:
Desktop Associate jobs near you
Desktop Technician

Desktop Technician

ActioNet, Inc.

Rosslyn, VA • On-site

$23 - $29.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

Position:  Desktop Technician (Mid-Level)

Location: Rosslyn, VA, 

Clearance:  Secret

 
  • Desktop Technician - Mid Level
The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for troubleshooting hardware and software issues, performing installations and upgrades, and ensuring systems operate efficiently. The Desktop Technician requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment to resolve technical problems promptly. Duties include:
  • Provide technical support for desktops, laptops, and peripheral devices, including printers and scanners.
  • Diagnose and resolve hardware and software issues for end-users.
  • Install, configure, and maintain operating systems, applications, and security updates.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Respond to service requests and incidents through ticketing systems, ensuring timely resolution.
  • Assist with onboarding and offboarding processes, including device setup and data migration.
  • Maintain inventory of IT equipment and track asset assignments.
  • Collaborate with other IT teams to address network connectivity and system integration issues.
  • Document troubleshooting steps and resolutions for knowledge base updates.
  • Provide training and guidance to end-users on basic IT practices and tools.
Professional Qualifications/Skills  
  • Associate degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • CompTIA A+ certification or equivalent technical certification preferred.
  • 3 years of experience with Windows and macOS operating systems, as well as common productivity software (e.g., Microsoft Office Suite).
  • 3 years of experience with Active Directory for user account management and permissions.
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiarity with IT service management (ITSM) tools and ticketing systems.
  • Excellent communication and customer service skills to interact effectively with end-users. Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Knowledge of basic networking concepts, including IP addressing and Wi-Fi troubleshooting.
  • Ability to lift and transport IT equipment as needed (e.g., desktops, monitors, printers).

 
 

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals.

 Why ActioNet?

It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

What's in It For You?

As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

 Are you ready to make a difference?

 ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

 

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