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Desktop Associate Jobs in Virginia (NOW HIRING)

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Real Estate Associate

Mclean, VA · On-site

They must also possess a desktop or laptop computer with Internet access. A college degree is appreciated, but not required. Over time, successful Associates will have opportunities to advance ...

Bluestreetinc

Associate Consultant I

Chantilly, VA · On-site

Dental insurance The Associate Consultant I role is a great starting point for someone looking to ... Develop desktop procedures * Effectively communicate and coordinate across implementation team

Indigo IT LLC

Mac Support Engineer

Ashburn, VA · On-site

Experience in macOS desktop and server support skills * Experience supporting macOS across a range ... Certified Associate (Jamf 200) or greater certification * Experience utilizing enterprise ...

Indigo IT

Mac Support Engineer

Ashburn, VA · Hybrid

Experience in macOS desktop and server support skills * Experience supporting macOS across a range ... Certified Associate (Jamf 200) or greater certification * Experience utilizing enterprise ...

Constellation West

IT HELPDESK SPECIALIST

Manassas, VA · On-site

Enterprise desktop and laptop support * Hardware deployment and lifecycle management * Software ... AWS Certified SysOps Administrator - Associate Preferred Education Bachelor's degree in Information ...

BRMi

Associate Tech Support Analyst

Vienna, VA · On-site

Overview BRMi is seeking a Associate Tech Support Analyst Salary: 75k-97j FT Onsite in Vienna, VA ... Imaging and deploying laptops and desktops for onboarding * Break/fix hardware support and ...

BRMi

Associate Tech Support Analyst

Vienna, VA

Overview BRMi is seeking a Associate Tech Support Analyst Benefits: Comprehensive Medical, Dental ... Imaging and deploying laptops and desktops for onboarding * Break/fix hardware support and ...

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Desktop Associate information

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Virginia?

The most popular types of Desktop jobs in Virginia are:

What cities in Virginia are hiring for Desktop Associate jobs?

Cities in Virginia with the most Desktop Associate job openings:

Desktop Associate jobs near you

Azure Virtual Desktop (AVD) Engineer - Cleared (Polygraph)

Reston, VA • On-site

True Tandem
See more jobs at True Tandemexternal

Other

Re-posted 17 days ago

Job description

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

As an Azure Virtual Desktop (AVD) Engineer supporting TrueTandem’s Intelligence customers, you will help design, secure, and optimize virtualized environments within Microsoft Azure Government and GCC High. This position supports the modernization of sensitive customer environments, enabling secure remote access and scalable cloud-first infrastructure.

You will join a high-impact team of cloud engineers and architects delivering solutions across federal security domains. The role emphasizes mission agility, zero-trust posture, and deep integration with Microsoft technologies.

Role and Responsibilities:
  • Architects and configures secure Azure Virtual Desktop environments across isolated enclaves (IL4, IL5, IL6, IL7).
  • Implements conditional access, FSLogix profile containers, and network segmentation policies for Zero Trust.
  • Manages and automates deployments using Infrastructure as Code (IaC) tools such as Bicep and Terraform.
  • Monitors AVD session performance, user experience, and incident response through Azure Monitor and Log Analytics.
  • Collaborates with Identity and Endpoint Management teams to integrate with Microsoft Intune and Entra ID.
  • Supports Authority to Operate (ATO) processes by maintaining compliance with FedRAMP High / NIST 80053 controls.
Required Qualifications:
  • 7+ years of experience supporting enterprise Microsoft environments, including at least 3 years with Azure Virtual Desktop (AVD).
  • 3+ years experience deploying and managing workloads in Azure Government or GCC High.
  • 2+ years hands on experience with Bicep, ARM templates, or Terraform to automate AVD resource provisioning.
  • Experience implementing FSLogix, Azure Files / NetApp, and multisession Windows 10/11.
  • Active TS/SCI clearance with Polygraph (must hold at time of submission).
Preferred Qualifications:
  • Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
  • Experience integrating AVD with Microsoft Intune, Microsoft Defender for Endpoint, and Conditional Access policies.
  • Familiarity with integrating third party monitoring tools (e.g., Citrix Analytics, ControlUp) for AVD environments.
  • Knowledge of DoD Cloud Computing SRG, CISA Zero Trust Maturity Model, and impact levels IL4–IL7.
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