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Desktop Associate Jobs (NOW HIRING)

Service Global, Inc

Desktop Engineer L1

Houston, TX · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA

$19.50 - $24.75/hr

Identify, diagnose and resolve desktop issues of high risk and complexity Lead and coordinate resolution across Technology Services departmental groups where multiple end-user associates have been ...

ActioNet

Desktop Technician

Rosslyn, VA

$23 - $29.25/hr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

Red Roof

Lead Desktop Administrator

New Albany, OH · On-site

Associate Degree in an Information Technology related field or equivalent work experience * 3-5 years experience in Red Roof Desktop Administrator role or 5+ years of equivalent experience

ActioNet

Desktop Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Position: Desktop Technician (Mid-Level) Location: Rosslyn, VA, Clearance: Secret * Desktop ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

Gunnison

Desktop Technician

Espanola, NM · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

ActioNet, Inc.

Desktop Technician

Rosslyn, VA

$23 - $29.25/hr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Associate degree in Information Technology, Computer Science, or related field (or equivalent ...

Gunnison

Desktop Technician

Billings, MT · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Gunnison Consulting Group

Desktop Technician

Reston, VA

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Gunnison

Desktop Technician

Sacramento, CA · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

Gunnison

Desktop Technician

Reston, VA · On-site

$40K - $43K/yr

Associate degree or equivalent combination of education and experience * Minimum of 3 years of related technical experience * Experience supporting: Desktop and laptop systems Mobile devices Printers ...

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How much do desktop associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for desktop associate in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
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Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 5% Full Time, 89% Part Time, 2% Contract, and 2% Nights. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.
Desktop & Mobility - Part Time Associate

Desktop & Mobility - Part Time Associate

Jackson Healthcare

Alpharetta, GA • Hybrid

$21.50 - $25.25/hr

Part-time

Posted 13 days ago

Job description

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.
Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.
Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.
We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

Jackson Healthcare, a top 3 national healthcare staffing, search, technologies, and manufacturing firm located in Alpharetta, is offering a Part-Time Desktop & Mobility Support opportunity!
Are you considering a career in technology and looking for experience? Maybe you are taking technology courses or pursuing a Bachelor's degree in a technology-related field and need experience to supplement your classroom knowledge? Jackson Healthcare is seeking a Part-Time Desktop & Mobility Support Associate to assist our Support team for 6 months (with option to extend) with procuring, configuring and deploying end user systems. Part-Time Desktop and Mobility Support responsibilities include configuring and deploying end user mobility devices (Laptops, Tablets, Phones). To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You should be familiar with popular operating systems and have the ability to work with minimal supervision. Ultimately, you will help establish our reputation as a department that offers excellent customer support during all deployments of new and replacement hardware.
Come gain the experience you need while helping to further Jackson Healthcare's strategy and mission: to improve the delivery of patient care and the lives of everyone we touch. And your work will positively impact the multiple nonprofit organizations we directly support. Find purpose in your work at Jackson Healthcare, ranked a "Best Places to Work" by Fortune and the Atlanta Business Chronicle!
This role is fully onsite (not hybrid) in our Alpharetta, GA office and will run for 6 months (with option to extend) from date of hire.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:


Image computers and perform post configurations
Setup desks for end users (Monitors, docking stations)
Deploy computers to end users and ensure all applications/files have been migrated
Work with Dell support to coordinate warranty replacements
Update our inventory systems as systems change ownership.

Work with Support Center department to assist with support incidents/requests
Follow up with customers to ensure their technical issues are resolved
Deploy cell phones using mobile device management. (New and Upgrade)

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
High school diploma required

KNOWLEDGE, SKILLS, AND ABILITIES:

Adaptability: Ability to embrace change and shift focus when unexpected work arises.

Time Management: Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Customer Service: Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
Familiarity with our industry is a plus
Understanding of iOS and Android
Understanding of Windows 10
Excellent communication and problem-solving skills
Multi-tasking abilities
Onsite (not hybrid) in Alpharetta, GA office

Hours/days can be flexible and will be worked out with manager; 8:30AM-5:30PM weekdays; up to 28 hours/week

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

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