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Desktop Associate Jobs in Texas (NOW HIRING)

Service Global

Desktop Engineer L1

Houston, TX · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop Engineer L1

Houston, TX · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

DOCUmation

Desktop Support Tech II

San Antonio, TX

$18.25 - $23.25/hr

Modern Desktop Administrator Associate * Microsoft 365 Certified: Endpoint Administrator Associate Physical Requirements * Standing/Stooping/Bending/Kneeling: Ability to occasionally stand, stoop ...

DOCUmation, Inc.

Desktop Support Tech II

San Antonio, TX · On-site

$18.25 - $23.25/hr

Modern Desktop Administrator Associate * Microsoft 365 Certified: Endpoint Administrator Associate Physical Requirements * Standing/Stooping/Bending/Kneeling: Ability to occasionally stand, stoop ...

DOCUmation

Desktop Support Tech II

San Antonio, TX · On-site

$18.25 - $23.25/hr

Modern Desktop Administrator Associate * Microsoft 365 Certified: Endpoint Administrator Associate Physical Requirements * Standing/Stooping/Bending/Kneeling: Ability to occasionally stand, stoop ...

Pyramid Consulting

Desktop Support Analyst

Irving, TX · On-site

$25 - $30/hr

Immediate need for a talented Desktop Support Analyst. This is a 12+months contract opportunity ... Associates degree in the IT field or equivalent work experience required Technical certifications ...

Dover Corporation

Desktop Support Analyst

Austin, TX · On-site

$23.50 - $31.50/hr

Desktop Analyst works directly with end users to diagnose and resolve a wide variety of software ... Associate's degree (Bachelor's degree preferred) in Computer Science or related field, 2 or more ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Texas? The most popular types of Desktop jobs in Texas are:
What are popular job titles related to Desktop Associate jobs in Texas? For Desktop Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Texas look for? The top searched job categories for Desktop Associate jobs in Texas are:
What cities in Texas are hiring for Desktop Associate jobs? Cities in Texas with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Texas as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 90% Part Time, 2% Contract, and 2% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Desktop Engineer L1

Service Global

Houston, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and deskside support services.
  • Manage hard and soft break-fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, manage, optimize, and maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
  • Ensure that each desktop device is installed with the appropriate desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience with the Windows 7 OS.
  • Experience in imaging Windows 11 imaging/reimaging experience using Pxe boot.
  • Worked on software installation using SCCM, Software Center, and manually.
  • Needed hands-on experience replacing batteries and working with Dell technicians on hardware break-fix.
  • Experience using Intune, AD, BitLocker.
  • Experience in Outlook administration.
  • Experience in Humanscale troubleshooting.
  • Experience working in places that are engineering firms or large companies.
  • Minimum 3-5 years of experience.
  • Good to have knowledge in AD and smart hands and feet support.
  • Good to have knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool-e.g., ServiceNow
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • It is preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Perform installs, moves, adds, changes and decommission of PCs, Laptops, Engineering workstation, and other end user devices which include Windows and MAC Operating systems. Coordinate, plan, and schedule IMACs with all affected IT functions

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